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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,047 Reviews
Call Service Center (954) 448-7257

7,047 Reviews of Al Hendrickson Toyota - Service Center

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June 10, 2022

I have been buying and servicing my vehicles from Al Hendrickson for almost 20 years. Everything from the sales to service is excellent. I always recommend family and friends to Al Hendrickson. More

by DAVE.BELLAVANCE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2022 -

Al Hendrickson Toyota responded

Dave, we are so grateful for your nearly 20 years of business! Thank you for choosing Al Hendrickson Toyota and for sharing your positive feedback about our team. We look forward to your next visit!

June 09, 2022

They are excellent serving the customer quickly and accurately, the attention is personalized and the service is fast More

by wladimir.zerpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with us. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

June 09, 2022

Service is excellent. Always go there to get all my cars serviced and highly recommended. More

by AMAN.SHIVJI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi
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Jun 09, 2022 -

Al Hendrickson Toyota responded

We are so grateful to have earned your loyal business! Thank you for choosing Al Hendrickson Toyota and for taking the time to review us. Drive safely until we see you again!

June 09, 2022

Always an easy, pleasurable experience. ... Evan... is always helpful, polite etc.... Who would have thought I would ever say... "I don't mind going to get my car serviced"... Thanks! More

by cmpan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan...
Report | Print
Jun 09, 2022 -

Al Hendrickson Toyota responded

We're thrilled to read your positive review! Thank you for taking the time to share - we're delighted that Evan here at Al Hendrickson Toyota is always helpful. We look forward to seeing you down the road!

June 09, 2022

Chris was very helpful from Service Dept. Anthony is very good from Service Dept. 9 More

by APICONE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
Report | Print
Jun 09, 2022 -

Al Hendrickson Toyota responded

Thank you for this great review! We are glad to hear that you loved working with Chris and Anthony. See you again next time!

June 09, 2022

Service was awesome. I didn't have too wait too long. I will go back More

by VENSMONIA
Customer Service
Recommend Dealer
Yes
Employees Worked With
Carmelo
Report | Print
Jun 09, 2022 -

Al Hendrickson Toyota responded

We're glad your service didn't disappoint, and we can't wait to see you again! Thank you for choosing Al Hendrickson Toyota!

June 09, 2022

Service was great, Evans helped me out. The service took about 1.5 hrs which was fine since I dropped off my car. More

by GABRIELAMAMAYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
evans
Report | Print
Jun 09, 2022 -

Al Hendrickson Toyota responded

Thanks for the review! We are glad you liked working with Evan. See you again next time here at Al Hendrickson Toyota!

June 09, 2022

Service is very good My Avalon stinks Problems from the day I drove it out More

by HUMBERTOJRFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2022 -

Al Hendrickson Toyota responded

Thank you for the review! We are glad that you are confident in the team to get the job done. With regard to the rest of your feedback, I am sorry to hear that you are having trouble with your vehicle. If there is anything more we can do to assist you, please feel free to reach out. Best, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

June 08, 2022

Not a word was said about what was done. Just told me how much to pay. More

by CLAUDETT.HALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2022 -

Al Hendrickson Toyota responded

Claudett - I'm sorry to hear that you didn't receive the informative service we expect for our guests. I would be glad to review your recent service and answer any questions you might have. Please consider giving me a call directly. Thank you, Norman Frantz - Service Manager - 954-545-6931

June 08, 2022

Great professionalism, knowledgeable and explaining every thing about the report. Staff in general very knowledgeable More

by FRITZTRADINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

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