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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,365 Reviews

7,365 Reviews of Al Hendrickson Toyota - Service Center

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July 02, 2022

I am happy to have done the my car maintenance in Al Hendrickson Toyota. It was fast even though I did not have an appointment, More

by RVARGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Safe travels, and we hope to see you back again down the road!

July 02, 2022

Buena atencion, poca espera para q le entreguen el carro y fueron dedicados en el mantenimiento de mi toyota gracias More

by JOLRTTP12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Al Hendrickson Toyota responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Al Hendrickson Toyota. Apreciamos el apoyo y esperamos verle en el futuro!

July 02, 2022

Great dealership, but this time was the first time I was not satisfied. My previous adviser Jeffrey left the company , but now I might have to find another location. The advisor i saw last month was not hel More

by EVANSXP60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Vazquez
Jul 07, 2022 -

Al Hendrickson Toyota responded

We want our customers to rely on us for solutions and support and I regret that we fell short of our usual high-standards on this occasion. Your frustration is understandable and I assure you, we will use this as an opportunity to further our training. If there is anything I can do to make things right here and earn back your trust, please consider giving me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

July 02, 2022

Great service fast Kris k was very knowledgeable and always helpful he know his job More

by peteroliver2118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Al Hendrickson Toyota responded

Peter, it is terrific to hear that Kris and the team delivered a five-star experience! Thank you for choosing Al Hendrickson Toyota and for sharing your support. Drive safely until we see you next!

July 02, 2022

After 4 visits and lots of money spent my problem has still not been resolved. Note that the problem started after my brakes were serviced More

by NOEL_CAMPBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Armano
Jul 07, 2022 -

Al Hendrickson Toyota responded

Noel, I am very sorry to hear about the issues you are having with your vehicle. We pride ourselves on meticulous, top-of-the-line work and it is disappointing that you have experienced any inconvenience related to your service. If you would be willing to discuss this further, I would appreciate the opportunity to assist you. I will look for your contact information, but please feel free to give me a call directly as well. Thank you, Norman Frantz - Service Manager - 954-545-6931

July 02, 2022

Start service my new toyota in 2003 still happi recently get good care of my car . More

by yevgeniyyudovin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klays
Jul 05, 2022 -

Al Hendrickson Toyota responded

We are so grateful for your years of business! Thank you for choosing Al Hendrickson Toyota and for sharing your great review of our team. See you next time!

July 01, 2022

Excellent job I’m very satisfied everybody is very nice and very helpful Mr Jarrett Helping me and he’s very helpful person More

by NAIMASULTANA62
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett is Very helpful person
Jul 03, 2022 -

Al Hendrickson Toyota responded

We are delighted to read your terrific feedback. Given the positive content of your review, it seems that your 1-star rating may have been accidental, but if there is anything else we can do for you, please don't hesitate to reach out. Thank you, Norman Frantz - Service Manager - 954-545-6931

July 01, 2022

Excellent, time wait was very short . The service rep was very knowledgeable and advised me on what was going on with my Avalon.. thank you… More

by CHASEMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Al Hendrickson Toyota responded

We are thrilled that our team delivered efficient, top-notch service! Thank you for choosing Al Hendrickson Toyota and for sharing your feedback. We hope to welcome you back again down the road!

July 01, 2022

Was a very good experience Henrry was very helpful. Good attention. They done on time.thanks More

by ARIANGULO28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Al Hendrickson Toyota responded

Thank you for the amazing review! We're so glad to hear that Henry was attentive and helpful. See you next time here at Al Hendrickson Toyota!

July 01, 2022

Muy bien ex celente te atienden muy bueno y la persona que te atiende es muy amable More

by NBESCALANTE81
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Al Hendrickson Toyota responded

Gracias por la reseña! Apreciamos el apoyo y esperamos trabajar con usted en Al Hendrickson Toyota la próxima vez!

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