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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,207 Reviews

7,207 Reviews of Al Hendrickson Toyota - Service Center

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June 04, 2022

Professional and specially Jennifer always ready to help you and answer any questions you have More

by MONDAL40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jun 06, 2022 -

Al Hendrickson Toyota responded

We're glad Jennifer and the Al Hendrickson Toyota team are always there to help! Thank you for the outstanding review and for trusting us with your automotive needs!

June 04, 2022

The dealership was clean, you'll treat nicely and professionally. This my first time for service there More

by Abushieba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I really forgot his name.
Jun 04, 2022 -

Al Hendrickson Toyota responded

We are delighted to see that your service experience was a positive one! Thank you so much for supporting Al Hendrickson Toyota and we will see you next time!

June 03, 2022

Very Satisfied with service. Klaus Cobb was great with informing me with everything. Happy Customer! More

by Phaedra Wiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Jun 03, 2022 -

Al Hendrickson Toyota responded

Phaedra, it is awesome to hear that Klaus and the team gave you a five-star experience! Thank you for choosing Al Hendrickson Toyota and for sharing your feedback. Drive safely until we see you again!

June 03, 2022

good and fast service close to home. The service Washington oerformed in a promptly matter and every one was friendly More

by delosantos44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Al Hendrickson Toyota responded

It was our pleasure to assist you with your service needs! Thank you for choosing Al Hendrickson Toyota and for stopping by to share your support on our page. We hope to see you again!

June 03, 2022

Jared really tried to get my car for service and he did a great job !!! Pick up was easy and my car drives great now !!! More

by RHONDASCHUVAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Al Hendrickson Toyota responded

Rhonda, thank you so much for this excellent review! We will be sure to pass your kind words along to Jared here at Al Hendrickson Toyota. Have a wonderful day!

June 03, 2022

allways great they are very fast and firendly never had an issue with them i have been a customer for many years More

by ANDRES.MARIN161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson, Juan Diaz, Fernando Rodriguez
Jun 03, 2022 -

Al Hendrickson Toyota responded

Thank you for your kind words, Andres! We really appreciate your customer loyalty and look forward to helping you in the future. Have a great day from all of us at Al Hendrickson Toyota.

June 03, 2022

My service was good. I was there for brake recall service. I was there longer than I expected (3 hours) but Jarrett told me I needed 2 new tires which I did not realiz More

by BABS_RACHELLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are glad to hear that Jarrett went the extra mile to assist with your vehicle and get the job done. We appreciate your patience during your visit and hope to see you back again at Al Hendrickson Toyota. Safe travels!

June 03, 2022

Very good experience coming in on time kid not on time is a plus so you don't have to lose your whole day good experience at the dealership More

by jw.regins
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Al Hendrickson Toyota responded

We are happy to hear that you had a positive service experience here at Al Hendrickson Toyota! Thank you for your business and your five-star review, we hope to welcome you back again in the future.

June 03, 2022

The service is excellent. Very fast. They are kind and they give you a solution in everything. prices are good and good quality More

by HERNAN6695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Al Hendrickson Toyota responded

We are delighted that you have received such top-notch service and care from our team! Thank you for trusting Al Hendrickson Toyota with your vehicle and for stopping by to share your support on our page. Drive safely!

June 03, 2022

Went in for 15000 mile service for my car. I also had a legitimate issue where my car would make a humming noise coming from the dashboard when my vehicle was in motion. I had mentioned this a More

by Chad Thaler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2022 -

Al Hendrickson Toyota responded

Chad, this feedback is concerning to receive. It is our goal to deliver friendly and accommodating service to our guests, and it is disappointing to see that we missed the mark. I apologize for the issues you are having with your vehicle and for the way you were treated during your visit. I would appreciate the opportunity to speak with you to see what more I can do to assist with your situation. If you are willing to discuss this further, please don't hesitate to call me. Thank you, Norman Frantz - Service Manager - 954-545-6931

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