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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,069 Reviews

7,069 Reviews of Al Hendrickson Toyota - Service Center

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May 20, 2022

The service is very care to give the customer all service needs I very appreciate it More

by ETIENNEJOSEPH33
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
May 20, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review, Joseph! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 20, 2022 -

ETIENNEJOSEPH33 responded

Thank you

May 20, 2022

Friendly staff. Only thing is that service sometimes you are just standing there and they don’t ask you if you need help or something. More

by NATASHAGONZALEZ16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

Hi Natasha - Thank you for reaching out. We expect our guests to receive attentive service so I appreciate you bringing this to my attention. I hope we have the chance to assist you in the future! Norman Frantz - Service Manager - 954-545-6931

May 20, 2022

Not happy my running board is missing a part was it would be fix by pick up time. now am told they can’t help me. after receiving my money More

by MWHITE2040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Mohi
May 31, 2022 -

Al Hendrickson Toyota responded

I'm very sorry to hear that your concerns were not addressed. I would like to look into this situation to make sure everything is straightened out. I won't be able to find your contact information from this review, so please give me a call directly. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 20, 2022

The service is quite good, the attention is very good. Only that the waiting room would have to be remodeled because it is very old and there are other Delers with better waiting rooms and better options More

by DAVID SANABRIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

David - Thank you for reaching out. We want our guests to feel comfortable while at our dealership so I appreciate your feedback regarding our facilities. I will share this with my team. Hope to see you at your next visit! Norman Frantz - Service Manager - 954-545-6931

May 19, 2022

Excelente 👌 el mejor servicio volvería muy amables, solucionan todos los problemas , tratan de hacer todo más fácil More

by Viviana rojas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Al Hendrickson Toyota responded

Viviana, gracias por compartir y por comentar en el servicio que ha recibido aquí en Al Hendrickson Toyota! Apreciamos mucho su negocio fiel. Hasta la próxima!

May 19, 2022

took a really long time for an oil change, which was frustrating, but its part of the warranty so its worth it More

by STEVENJMARIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to share. I am sorry that you're frustrated with the time it took for your oil change. We strive for timely service, and I regret that we let you down. Please let us know if we can do anything else for you. Norman Frantz - Service Manager - 954-545-6931

May 19, 2022

15 Great job and service very good job I appreciate the service good car very nice More

by DJEANO2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Al Hendrickson Toyota responded

We're glad we could assist you! Thank you for the fantastic review and for trusting Al Hendrickson Toyota with your business!

May 19, 2022

Service experience was quick and easy. Chris LePorte had all the paperwork ready and my vehicle was taken immediately. Short wait at customer lounge and service was completed before prom More

by gjcosta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo Garcia. *****
May 19, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with Chris and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 19, 2022

From the purchase in late 2016 through all service appointments to date for my 2017 Sienna, Al Hendrickson Toyota merits a Gold Star! My van is primarily used to transport my 95 year-old wheelchair- More

by AFKINSURANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
May 19, 2022 -

Al Hendrickson Toyota responded

Thanks for giving us a Gold Star! We are honored to have your business and are thrilled that our team has been able to keep your van running smoothly so we can support you and your spouse! We'll let Klaus know that he's appreciated! See you again next time here at Al Hendrickson Toyota!

May 18, 2022

It's my first experience buying a car. So far I'm very satisfied. I'll strongly recommend friends to AL Hendrickson. More

by R.VALSAINT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Al Hendrickson Toyota responded

Thank you for trusting us with such an important purchase! All of us at Al Hendrickson Toyota are grateful for your business and kind recommendation.

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