Al Hendrickson Toyota - Service Center

Good service thank you for all , I will be a good and flequent customer okay flequent customer okay More

I only have to call the agent Iscar Vizcarra and he schedules my visit, it has always been the same, thanks Oscar schedules my visit, it has always been the same, thanks Oscar More

My first time here it took over Two hours for my oil Change also when you arrive nobody greet you, you gotta figure it out yourself what to do even if you new Change also when you arrive nobody greet you, you gotta figure it out yourself what to do even if you new More

Been servicing my 2014 FRS since I bought it at the dealer and Chris Kulazidis has been my service advisor and I am happy with the dependable service - my cars great and has 112k miles dealer and Chris Kulazidis has been my service advisor and I am happy with the dependable service - my cars great and has 112k miles More

Jarrett Elder was very kind and professional. He answered all my questions and concerns and definitely knowledgeable He answered all my questions and concerns and definitely knowledgeable More

Awesome great experience as always thanks al Hendrickson toyota the best service always always thanks again toyota the best service always always thanks again More

The car shuttle service never became available to take me back to work, I lost money because I was gone for 2 hours from work. Plus I had to get an Uber for $25 back to work back to work, I lost money because I was gone for 2 hours from work. Plus I had to get an Uber for $25 back to work More

Waited for over 2 hours even though I had made an appointment. After 2hours was told that I needed work that we’re not covered by warranty although my cab is only 1 hear old. So I had to wait another appointment. After 2hours was told that I needed work that we’re not covered by warranty although my cab is only 1 hear old. So I had to wait another hour. Once work was finally completed, go to cashier to pay, was told in a very unprofessional way that had to wait because they were changing shifts. Told the cashier that it was fine. My rep came in to drop off paperwork to cashier and she told him again in a very unprofessional rude way that she was changing shifts and could not take care of me - addressing him although in was right there next to him. My rep was the one to instruct me that I could make the payment online, that I didn’t have to wait for the cashier to change shifts something I thought was going to take a short time as I don’t know what it takes to complete that. Simple communication on the cashier’s part would have done the job. Lacking customer service! More

The person that took care of my car was pleasant and courteous, took the time to explain extra cost for service. courteous, took the time to explain extra cost for service. More

Staff are great very helpful and caring the information us good about what on sale us good about what on sale More