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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,109 Reviews

7,109 Reviews of Al Hendrickson Toyota - Service Center

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April 21, 2022

Took more than an hour more than I was told when I came for my car oil change. This has never happened before and hope never again. More

by mslakhdhir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Al Hendrickson Toyota responded

Thank you for bringing this to my attention. I apologize that your recent visit ran overtime and will look into what caused this delay. We look forward to delivering a five-star experience in the future. Norman Frantz - Service Manager - 954-545-6931

April 21, 2022

Jarrett is an excellent service advisor. In and out in less than 1 hour. One of my favorite things about my first service with Al Hendrickson Toyota was placing protective plastic on the dri More

by JEFFIFROMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you are confident in Jarrett to get the job done. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

April 21, 2022

Muy buen servicio , por parte del señor Oscar bizcarra . Y del personal de Toyota muy amables y atentos . El servicio demoró un poquito porque ellos encontraron 2 clavos en una de mis llantas . Y pues tuve More

by isayjaime30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Al Hendrickson Toyota responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia de servicio trabajando con Óscar y el equipo. Agradecemos su paciencia durante su visita y esperamos volver a verle en Al Hendrickson Toyota!

April 21, 2022

Oscar was very professional in his assessment of what my car needed. Thank you mucho. More

by BEVISM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Al Hendrickson Toyota responded

Thanks for the five-star rating for Al Hendrickson Toyota! We are happy to hear that Oscar provided an excellent service experience. Until next time!

April 21, 2022

Jarrett Elder is always very polite, professional and pleasant. He is a great asset to the dealership. More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Al Hendrickson Toyota responded

Andy, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Jarrett and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

April 21, 2022

Been taking my cars (Camry and Sienna) to AH for the last 15 years, the reason for that is the Customer Svc I had received throughout the years, which is A+, Excellent. My new Svc rep Klaus Cobb picked up th More

by ORLANDO.GONZALEZ.FL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus Cobb
Apr 21, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team over the years. Drive safely, and we will be sure to pass on the kind feedback to Klaus and Shedrick!

April 21, 2022

I was very happy with my customer service Rep and the quality of the services. I also like the new process of paying electronically so you can just pick up your car and leave. More

by LIsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Al Hendrickson Toyota responded

Thanks so much for taking a moment to let us know how happy you are with your Al Hendrickson Toyota experience! We're always happy to help. Take care!

April 20, 2022

Very helpful, convenient, good deal on services, limited wait time, ride to and from home. More

by FLORECY28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Al Hendrickson Toyota responded

It was our pleasure to assist you! Thank you for taking your business to Al Hendrickson Toyota and for stopping by to share your support on our page. We look forward to your next visit!

April 20, 2022

Professional and helpful, even thought it took a bit of time it was an overall good experience More

by MATEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Al Hendrickson Toyota responded

All of us at Al Hendrickson Toyota appreciate the time you took to leave us this lovely review. Please let us know next time we can help. Drive safely!

April 20, 2022

Jarrett was great, he listened to my needs and was very courteous when speaking to me about my vehicle. I also went to the showroom and decided to upgrade my current lease for a new car. Carlos O in the sh More

by LAURAREBOLLO22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Ordonez
Apr 20, 2022 -

Al Hendrickson Toyota responded

We're delighted to learn that you had a most pleasant visit, courtesy of our team. Customer satisfaction is a top priority for us and we'll go to great lengths to ensure that. We will certainly pass along your kind words to Carlos and Jarrett for all their hard work. We hope you enjoy the new ride! - Al Hendrickson Toyota

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