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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,107 Reviews
Call Service Center (954) 448-7257

7,107 Reviews of Al Hendrickson Toyota - Service Center

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April 15, 2022

The service team was very friendly and fast. I was in and out in less than an hour. More

by JASMINE_1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morales
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Apr 15, 2022 -

Al Hendrickson Toyota responded

Jasmine, we are thrilled that our team gave you such an efficient, top-notch experience! Thank you for choosing Al Hendrickson Toyota and for stopping by to leave a review. Drive safely!

April 15, 2022

Second time in a row that I had to have Service Manager top off my oil after service for oil change. It was recommended that I change my AC filter for $157 and I had it done for $25 at my mechanic. More

by EAWEIN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2022 -

Al Hendrickson Toyota responded

I'm so sorry that we didn't provide a five-star experience. We expect our guests to receive thorough service and I will look into why this issue occurred with your oil change. It's also our goal to provide competitive prices so I appreciate your feedback. If there is anything further that I can do to assist you, please give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

April 14, 2022

Good service at a reasonable price. I’ve been a customer since 2002. I can count on Al aHendrickson to do a great job. More

by ALLBRITTONFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
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Apr 14, 2022 -

Al Hendrickson Toyota responded

Thank you for your many years of business and support! We are thrilled that you can trust our Al Hendrickson Toyota team to deliver excellent service, every visit. Have a wonderful day!

April 14, 2022

When I to Al Hendrickson, I am treated like family. Today i was taken care of by Jennifer, my usual service advisor is Chris but he was out. i have been dealing with Al hendrickson for 10 years plus More

by KATERINECRUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Burton
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Apr 14, 2022 -

Al Hendrickson Toyota responded

Thank you so much for your longtime business and support, Katerine! It really means a lot that you make the drive out to see us at Al Hendrickson Toyota and we appreciate you mentioning Chris and Jennifer. Have a great day!

April 14, 2022

Jarrett was awesome and very I felt very comfortable with him. I will be back for future service with Al Hendrickson Toyota. More

by AARONWARD76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2022 -

Al Hendrickson Toyota responded

Aaron, we couldn't be happier you felt comfortable and well cared for by Jarrett and the Al Hendrickson Toyota team. Thank you for your business and fantastic review - till next time!

April 14, 2022

I was very happy with the service, I thought I was going to spend hours there but Henry D. Was very nice and got my car service very quickly.. More

by FABIECRIS98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2022 -

Al Hendrickson Toyota responded

We're thrilled you're pleased with your service and even happier we exceeded your expectations. From the whole Al Hendrickson Toyota team, thank you for your business and incredible review! Till next time.

April 14, 2022

Asked for oil change and rotate tires, they did only oil change,forgot rotate tires More

by PRCATTABRIGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer burnt
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Apr 28, 2022 -

Al Hendrickson Toyota responded

Thank you for bringing this to my attention. I sincerely apologize that your tires weren't rotated and will look into why this oversight happened. I'd like to make things right for you but I won't be able to find your contact information from this review. Please call me at your earliest convenience. Norman Frantz - Service Manager - 954-545-6931

April 14, 2022

Great dealership great service advisor! Klaus Cubb is always listening and communicate with you and inform you about your Vehicle. More

by leroy.hall8276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cubb
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Apr 14, 2022 -

Al Hendrickson Toyota responded

Thank you for the review and your trust in Klaus to keep you informed about your vehicle. See you again next time here at Al Hendrickson Toyota.

April 14, 2022

Service was good they care of me by taking me home and pick me up when my vehicle was ready More

by STIMPSON.B
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2022 -

Al Hendrickson Toyota responded

We are thrilled that our team went the extra mile to give you an efficient, seamless service experience! Thank you for giving Al Hendrickson Toyota your business and your five-star review. Drive safely until we see you next!

April 14, 2022

Great service and friendly staff always have a great experience here highly recommend to all More

by RRAD4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2022 -

Al Hendrickson Toyota responded

We really appreciate you taking the time to recommend our team to others! Thank you for choosing Al Hendrickson Toyota for your service needs, it is always a pleasure to assist you. Have a wonderful day!

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