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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,098 Reviews
Call Service Center (954) 448-7257

7,098 Reviews of Al Hendrickson Toyota - Service Center

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April 09, 2022

Fast, courteous & knowledgeable - went the extra mile and explained what my car could possibly need with upcoming service More

by NANCYUSYK
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 11, 2022 -

Al Hendrickson Toyota responded

We are happy to hear from you, Nancy! Thank you for choosing Al Hendrickson Toyota and for sharing your feedback. Drive safely until we see you again!

April 09, 2022

A place with nice attendants and quick services, l really appreciate this nice time and stuff. More

by BIANKALIRA14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Gayle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre, Gary Cann, Shedrick Anderson, Denise R
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Apr 11, 2022 -

Al Hendrickson Toyota responded

Thank you for the review and kind words about the Al Hendrickson Toyota team. See you next time!

April 09, 2022

Fast and efficient. They took good care of me. The wait time wasn’t bad. Good customer service. More

by JMCH386
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We're glad to have your business and are glad that you had a seamless service visit, see you again next time!

April 09, 2022

Very professional even though they act like family. The staff treated everyone with dignity and respect. More

by EBANKSMARK888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmelo
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Apr 11, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review of Al Hendrickson Toyota! We appreciate your kind words about our team's hard work.

April 09, 2022

I was so express with the service I received Val my sales person was very Professional and helped me out with my new Camry. You need to update the Sales team to add Val and service dept to add Carmine They w More

by Figanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val and Carmine
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Apr 11, 2022 -

Al Hendrickson Toyota responded

Thank you for the review. We are glad to see that the team was professional and helpful. We're pleased you liked working with Val and Carmine. We are grateful for your confidence in us, see you again next time!

April 09, 2022

They are awesome people they are very good they very good people they take care customer very good I like the way they handled business More

by JEANBAPTISTE.JAYDEN
Recommend Dealer
Yes
Employees Worked With
Devon
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Apr 11, 2022 -

Al Hendrickson Toyota responded

Thanks for the great review! We're glad that the team was wonderful to work with. We appreciate your kind words, see you again next time!

April 08, 2022

Waiting time was kind of long but I am satisfied with the excellent job performed I will greatly recommend Al Hendrikson Thank you More

by NA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I didn’t get his name
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Apr 08, 2022 -

Al Hendrickson Toyota responded

Your patience was greatly appreciated while we were making sure your service needs were taken care of. Thank you for being a great Al Hendrickson Toyota customer and we look forward to seeing you again next time!

April 08, 2022

Oscar is the best. Thank you for all your help and make us feel good More

by Ablanco628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2022 -

Al Hendrickson Toyota responded

We couldn't agree more - Oscar is great! Thank you for the kind words and we look forward to seeing you at Al Hendrickson Toyota again next time!

April 08, 2022

Very friendly people. ..one issue. There seemed to be 4-5 people for one representative behind the counter. There appeared to be 6 others there doing nothing. Any way they More

by JKRO62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2022 -

Al Hendrickson Toyota responded

Thank you for this feedback. I am very sorry that our customer service fell short of our five-star standards. I will be sure to let my team know and make improvements moving forward. If there is anything else I can assist you with, please do not hesitate to give me a call. Best, Norman Frantz - Service Manager - 954-545-6931

April 08, 2022

Jennifer was an amazing service advisor, as always! ! My Highlander is always very well taken care of. More

by jcc1983spk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Burton, Jennifer
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Apr 08, 2022 -

Al Hendrickson Toyota responded

Thanks a bunch for the five-star review! We are glad Jennifer always takes excellent care of your Toyota Highlander. See you next time! - The Al Hendrickson Toyota Team

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