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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,097 Reviews

7,097 Reviews of Al Hendrickson Toyota - Service Center

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April 06, 2022

The service department is awesome. Oscar my service advisor “Rocks”! He is always so professional and great at communicating while my car is there. John the shuttle driver is awesom More

by Porkchop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John the shuttle driver
Apr 06, 2022 -

Al Hendrickson Toyota responded

Oscar and John will be delighted to see that their above and beyond care earned us this great review! It means the world to us that you rely on the Al Hendrickson Toyota team to keep your vehicle safely on the road, and we look forward to our next chance to work together!

April 06, 2022

Everything went great. The service was amazing, everyone was friendly and my service was done in the amount of time they told me. I was very satisfied with my experience. More

by Roseli13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Apr 06, 2022 -

Al Hendrickson Toyota responded

It sounds like you had a fantastic experience with us. Thank you for taking the time to give Al Hendrickson Toyota a wonderful review!

April 06, 2022

Jarrett Elder did an excellent job in handling my service needs - he was efficient and had my car ready ahead of the time expected. I was just a little surprised that they don’t wash the car before returnin More

by nikko001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Al Hendrickson Toyota responded

Thanks for the review! We're glad to see that Jarrett was helpful and nice to work with. We appreciate your business and kind words, see you again next time!

April 06, 2022

Very good service Klaus was very professional informative and a gentleman I will be back More

by ROONEYTOM74
Customer Service
Recommend Dealer
Yes
Employees Worked With
Klaus
Apr 06, 2022 -

Al Hendrickson Toyota responded

Thank you for the five-star review! We are glad your services by Klaus were satisfactory here at Al Hendrickson Toyota. Safe travels!

April 06, 2022

My first service on my 2022 highlander was a breeze and i wouldn’t take my car anywhere else . Fast easy accurate excellent service always !!!! More

by BRII0220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Daus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Gayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Al Hendrickson Toyota responded

We're so happy your 2022 Toyota Highlander's first maintenance visit was such a success! Thank you for the excellent feedback and for entrusting Al Hendrickson Toyota with the job - we wish you many safe miles till we see you again!

April 06, 2022

Renee was good on selling the car to me she's helping me with what Carter get to how much money I can afford. She helped my mother get a car to lease it. Winston helped us with on how much it was. And Ferna More

by BLAZINBRASILIAN87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renee
Apr 06, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you found the right vehicle working with Renee, Winston, and the team. Congratulations on your purchase, and we hope to see you back again at Al Hendrickson Toyota!

Apr 06, 2022 -

BLAZINBRASILIAN87 responded

i love them thanks

April 06, 2022

We had an emergency situation yesterday where two tires on our Camry were both damaged by road hazard. We called Mr.Klaus Cobb and he immediately set up an appointment to get our issues resolved on the sa More

by RAZIA.PULLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Apr 06, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that Klaus went above and beyond to assist with your vehicle. Drive safely in your Toyota Camry, and we hope to see you back again at Al Hendrickson Toyota!

April 06, 2022

Henry was friendly as usual and delivered on time as promised. Thanks a lot, see you next time ! More

by jl3x09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that Henry delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

April 06, 2022

Special thanks to Klaus Cobb for his excellent handling of my issues. Every item was professionally addressed to my satisfaction. Well done! More

by JSTAGLIA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Apr 06, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Klaus. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

April 06, 2022

The people that work there are friendly and the service department a friendly and courteous I’ll go out of the way to help you More

by SHEPPARDGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Al Hendrickson Toyota responded

Thank you for your confidence in our service team! It is always our pleasure to assist you and we look forward to welcoming you back to Al Hendrickson Toyota next time. Have a great day!

Apr 07, 2022 -

SHEPPARDGT responded

I was at the dealership on Monday and they are still handicap spots being taken up by non-handicap cars including dealership cars when I approached the sales people they did not seem to care I went inside to the manager and he told them to move the cars why didn’t they did not do it in a reasonable mount of time what has to be done do I have to call the police to take action or can you correct it by yourself you sale correct it but so far you haven’t

Apr 16, 2022 -

Al Hendrickson Toyota responded

I'm sorry to see this, and I apologize that our team didn't better handle your concerns. We want our facilities to be accessible for all, so I appreciate you bringing this to my attention. I'll share this feedback with my team so that we can work on righting this wrong. Don't hesitate to reach out if we can do anything else for you. Best, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

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