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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,079 Reviews

7,079 Reviews of Al Hendrickson Toyota - Service Center

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March 23, 2022

My service was at 8:00 am and they took me in very quick. Everyone was very nice and professional.Al Hendrickson 2 thumbs up! More

by george.grala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Al Hendrickson Toyota responded

Hi George - We appreciate you leaving Al Hendrickson Toyota a five-star review! Your support in our team and service department help us keep more drivers safe, and that's what it's all about. Until next time!

March 23, 2022

Everything good, excellent service and fantastic staff, I would recommend to family and friends always More

by nsanabrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
Mar 23, 2022 -

Al Hendrickson Toyota responded

It really makes our day to hear you have such complete confidence in the Al Hendrickson Toyota team. Thank you for the kind words and recommendation - we're honored to have your support!

March 23, 2022

The staff moved things along very efficiently and were very courteous. They pointed out the amenities and explained their procedures thoroughly. More

by ELISA.WEISEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
Mar 23, 2022 -

Al Hendrickson Toyota responded

Elisa, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

March 23, 2022

I love how they greet you very politely and with a smile and I like how they take care of the problem whatever they find they deal with it right away only thing you have a long wait but they takes care what More

by marshall3676
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Mar 23, 2022 -

Al Hendrickson Toyota responded

Thanks for the great review! We are pleased that our team was so friendly and helpful. Your kind words about Jennifer are much appreciated--see you again down the line! --The Al Hendrickson Toyota Team

March 22, 2022

I bought two cars there already and would come back. I brought a friend and she did as well. They are very friendly and try to find what you need. More

by gui.pereira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Rodriguez
Mar 22, 2022 -

Al Hendrickson Toyota responded

Your loyalty to Al Hendrickson Toyota means the world to us! It's outstanding that you know you can rely on our team to find you the perfect vehicle, and we hope you'll continue to put your trust in us to take care of all of your future automotive needs!

March 22, 2022

Horrible service. I had a appointment and even so I wait three hours for my car get ready. Even the little tag they put on my windshield came with the wrong mileage n More

by MACHADOPAULAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shedrick Anderson
Apr 06, 2022 -

Al Hendrickson Toyota responded

I want to apologize for the issues that occurred here. I'm very sorry that you were kept waiting and received the incorrect sticker. I'd like to help make things right for you, so please call me at your earliest convenience. Thank you, Norman Frantz - Service Manager - 954-545-6931

March 22, 2022

The service rep, Jarret Elder, was amazing. I was kept informed about the whole repair process. More

by EDMUND.HARTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Al Hendrickson Toyota responded

Edmund, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Jarret and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

March 22, 2022

Good service , but waiting time is way to long ! Chris Kulaizidis your advisor is the best! More

by LAFLECHEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Al Hendrickson Toyota responded

While we appreciate the kind words about Chris and the team, we are sorry to hear that your visit took longer than anticipated. I assure you that we will use this feedback to improve our efficiency in the future. If there is anything more I can do to assist you or better your visit, please feel free to give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

March 22, 2022

The customer service is above board. .everyone treats you with courtesy and respect. Great company More

by HANUMANSUR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred Mohi
Mar 22, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your business and are happy to hear that you are confident in the Al Hendrickson Toyota team to get the job done. Safe travels, and we hope to see you back!

March 22, 2022

Oscar was awesome. He took time to explain what needed to be done and helped me get a shuttle when I missed my first shuttle. He always goes extra mile every time I ser More

by fnchi001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that Oscar delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

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