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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,182 Reviews
Call Service Center (954) 448-7257

7,182 Reviews of Al Hendrickson Toyota - Service Center

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February 16, 2022

Me gusta el trato del Sr Henry muy amable. Satisfecha con el servicio lo recomiendo More

by NERIOMARQUEZ2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2022 -

Al Hendrickson Toyota responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con Henry y el equipo Al Hendrickson Toyota. Apreciamos el apoyo y esperamos verle la próxima vez!

February 16, 2022

Jarrett was very thorough and explained everything. 🙂 I just wish I would have asked if you had a car wash service available. More

by cynthia.corratecflorida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2022 -

Al Hendrickson Toyota responded

Hi Cynthia - We are happy to hear that Jarrett and the team were helpful and attentive during your visit! Thank you for choosing Al Hendrickson Toyota, we look forward to welcoming you back next time. We are working on a car wash service in the near future. Please don't hesitate to reach out with any other questions!

February 16, 2022

Jarrett is the reason I keep coming back, great customer service. He deserves a promotion More

by dsum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that Jarrett delivered such a successful service experience. Drive safely, and we hope to see you again at Al Hendrickson Toyota!

February 16, 2022

Jared is the best. He focus on help customers Just do it right. That set More

by miguelaperezrobles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review Jared and our team! We are grateful to have earned your business and we hope to welcome you back to Al Hendrickson Toyota for your future service needs.

February 16, 2022

Very pleasant experience but it took an hour and a half. Don’t think it should be that long with an appointment. Jennifer was very pleasant but the guy who brought me my car didn’t thank me for the tip I More

by MARLAWHITE22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Feb 19, 2022 -

Al Hendrickson Toyota responded

Marla, we sincerely appreciate you sharing some details from your experience. We aim to keep appointments swift and seamless, and we will continue to keep efficiency a top priority moving forward. Thank you for your kind words about Jennifer's assistance, and I apologize for the lack of acknowledgment regarding your tip. I will discuss your review with my team, and if there's anything more you wish to share, please don't hesitate to reach out. Thank you, Norman Frantz - Service Manager - 954-545-6931

February 16, 2022

I was very pleased with the service. Thank you Jarrett Elder for your help. Paul More

by 1DOZNCRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Jarrett and the team. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

February 16, 2022

Excellent! My Tacoma needed service, I’m new to this area, I called in, car was scheduled immediately. Klaus was my service advisor, less than 2 hrs later my tr More

by FD01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
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Feb 17, 2022 -

Al Hendrickson Toyota responded

Thank you for trusting us with your business and your Toyota Tacoma! We are happy to hear that Klaus and the team took such great care of you and made you a happy customer. See you next time at Al Hendrickson Toyota!

February 16, 2022

I was very pleased by the friendly and professional service. I'm very pleased with at service. More

by RAFASAN56
Recommend Dealer
Yes
Employees Worked With
Juan Diaz
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Feb 17, 2022 -

Al Hendrickson Toyota responded

Thank you for the review! We strive to deliver a seamless service experience, and it is great to hear that this was reflected in your time working with us. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

February 15, 2022

Bad customer service. Representative rude and don’t pay attention on concerns.. didn’t fixed problems I related. More

by FLAVIAGRACIE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2022 -

Al Hendrickson Toyota responded

I am sorry to read this review. We strive to deliver a seamless and straightforward service experience, and I apologize for the way you were treated during your visit. I assure you that I will look into this situation to see that this feedback is fully and properly addressed. Lastly, I would appreciate the chance to speak with you to see what more I can do to help make things right. If you are willing to discuss this further, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

February 15, 2022

More seating needed for customers waiting for service. Other wise no complaints here.very polite people More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2022 -

Al Hendrickson Toyota responded

Maria, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

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