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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,062 Reviews
Call Service Center (954) 448-7257

7,062 Reviews of Al Hendrickson Toyota - Service Center

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January 25, 2022

Chris provides excellent service to us and your mechanic team have my vehicles running well. Thank you! More

by BRAD.ACHORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2022 -

Al Hendrickson Toyota responded

Hi Brad - Thank you for trusting our team to take great care of your vehicles! We are happy to have you as an Al Hendrickson Toyota customer and we look forward to seeing you next time.

January 25, 2022

Everyone is so courteous and friendly. They make you comfortable during your wait. They take good care of your car while they are working on it. More

by BILLC1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2022 -

Al Hendrickson Toyota responded

It's great to hear we're delivering the top-notch client care we strive for, Bill. From the whole Al Hendrickson Toyota team, thank you for your business and stellar review!

January 25, 2022

I left my car for mantenaince at 10000 Mila and waiting for 1.5 hrs. I good time and good work. More

by Ricardo
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2022 -

Al Hendrickson Toyota responded

We're glad to hear we did a great job, Ricardo! Thank you for leaving Al Hendrickson Toyota a glowing review and for trusting us with your maintenance needs!

January 25, 2022

You guys keep your word if you say about hr.it’s a hr. Thank you for great service in and out. More

by WATSONDERRICK22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tô me all the guys were really busy
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Jan 26, 2022 -

Al Hendrickson Toyota responded

We're really glad to hear that you had an excellent service experience here at Al Hendrickson Toyota! We appreciate your business and will see you again next time.

January 24, 2022

Klaus Cobb is professional, courteous and and always follows up with me. He is a great asset for your company. More

by KINGOFTHE4CS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
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Jan 24, 2022 -

Al Hendrickson Toyota responded

Thank you for your confidence in Klaus and our team! We are grateful to have you as a returning customer here at Al Hendrickson Toyota and we look forward to your next visit. Safe travels until we see you next!

January 24, 2022

Klaus was awesome and super helpful! Answered all my questions and explained everything in full to me. More

by NATALIE ARNOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
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Jan 25, 2022 -

Al Hendrickson Toyota responded

Natalie, thank you for taking the time to share! We are so glad to hear that you had such a successful service experience working with Klaus and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

January 24, 2022

My service person Henry no problem overall experience with my service for lease less than stellar. Would never recommend this location dealership! More

by qrafael1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2022 -

Al Hendrickson Toyota responded

I'm really sorry to hear that you were not happy with your leasing experience. Taking the time to make sure all of our guests' needs are met is a top priority, and I regret that we've missed the mark here. Though it's lovely to hear that Henry has provided excellent care in service, I would still like the chance to speak with you and gather more detail about what may have prompted this low rating. Please consider giving me a call when you are available next, as I don't have the ability to look up your contact information without a name. Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

January 24, 2022

I took my car for service I didn’t have to wait long time which was very convenient for me, thank you ! More

by Katherine ocampo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2022 -

Al Hendrickson Toyota responded

Katherine, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

January 24, 2022

I'm always well taken care of. I think you use to wash our car after service if we needed it this would be a great service to go back More

by EDWARDSDEBORAH67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Jan 26, 2022 -

Al Hendrickson Toyota responded

Deborah, thank you for the review! We are glad to hear that the Al Hendrickson Toyota team was able to get the job done. We apologize for the inconvenience regarding your car wash and will be sure to keep this feedback in mind moving forward. If there is anything more we can do to assist you or better your time working with us, please feel free to reach out. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

January 24, 2022

Chris and Jennifer were great and caught my extra problem early and solved it. Love the oil change More

by lancejeffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Burton
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Jan 25, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that Chris and Jennifer delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

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