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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,136 Reviews

7,136 Reviews of Al Hendrickson Toyota - Service Center

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February 02, 2022

Good service and customer service I like this place I come back again and tanks More

by mauricio84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Al Hendrickson Toyota responded

Mauricio, thank you so very much for your kind words and support for Al Hendrickson Toyota! We're always happy to lend a hand with your service needs, and we look forward to working with you again down the road!

February 02, 2022

My service manager is amazing, he did his absolute best to help me get to work on time and that was extraordinary. More

by slatortue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Al Hendrickson Toyota responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know! Thanks again! - Al Hendrickson Toyota

February 02, 2022

Very friendly staff and they answer every question timely so u can understand.Go Hendrickson More

by ZARAANDRE123
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Al Hendrickson Toyota responded

We're glad you have such confidence in the Al Hendrickson Toyota team! Thank you for your loyal business and kind review - we look forward to seeing you again next time!

February 01, 2022

Good service for my 2010 Toyota. The recall process was simple and I didn’t have to wait long… More

by terrylharris1914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

February 01, 2022

1st time there. Super friendly service team. Honest evaluation and clear explanations. Loved it. Definitely keeping them as my service location. More

by CHRISTIANNE.NUNEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Al Hendrickson Toyota responded

We were delighted to welcome you for your first visit to Al Hendrickson Toyota! Thank you for your business and your awesome review. We look forward to working with you next time!

February 01, 2022

The service writer was very good at his job. The one problem I have, was I brought with me Mobile 1 synthetic motor oil 0W 20 . The technician never used it. I was kinda upset. More

by DANIELMARION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Al Hendrickson Toyota responded

Thank you for the review, Daniel. We want the most for our guests, and we apologize for the mixup regarding your oil. I assure you that I will look into this situation so I can better understand what happened here. If there is anything more I can do to assist you or improve your time working with us, please feel free to give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

Feb 02, 2022 -

DANIELMARION responded

danielmarion@ymail.com

February 01, 2022

Jarrett is an excellent service advisor. He got my vehicle in and kept me up to date with the progress of my Truck. It was real easy speaking with him as he is very knowledgeable. Thank you Jarrett. More

by smbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Al Hendrickson Toyota responded

Thank you for trusting our team with your business and your truck! We are thrilled that you were so well taken care of by Jarrett, and we hope to welcome you back to Al Hendrickson Toyota for your future services.

February 01, 2022

Chris k the service rep is always amazing he is friendly and professional always had a smile on his face More

by FJUN4536
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Al Hendrickson Toyota responded

Your glowing review of Chris means a lot to us! Thank you for choosing Al Hendrickson Toyota and for sharing your experience. We look forward to your next visit!

January 31, 2022

Had a recall and they took care of it. Took me home and returned me to dealership. No problem. More

by MIKKK65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

January 31, 2022

Oil change took over 2 hours. This service usually takes an hour or less time. More

by MRBILL276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Al Hendrickson Toyota responded

Thank you for your review. I'm sorry that your recent visit went overtime and I appreciate you bringing this to my attention. I hope we have another chance to deliver five-star service. Norman Frantz - Service Manager - 954-545-6931

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