Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,037 Reviews
Call Service Center (954) 448-7257

7,037 Reviews of Al Hendrickson Toyota - Service Center

Sort by
January 17, 2022

Buen servicio, rapidez y muy cordiales, el área de servicio y de descanzo muy limpio More

by RUIZANGEL68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2022 -

Al Hendrickson Toyota responded

Muchas gracias por decir que le guste trabajar con nuestra equipo de servicio. Esperamos trabajar con usted en el futuro!

January 17, 2022

Waited 20 minutes before a service person waited on me but it was a Sunday morning. Not crowded but understaffed. Work done quickly on my vehicle More

by aapleskow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2022 -

Al Hendrickson Toyota responded

Thank you for your candid review. We apologize for the initial wait and sincerely appreciate your patience while we work towards providing more efficient service. Thank you for your kind words about the quality of our work, and we hope you'll continue to rely on Al Hendrickson Toyota for all your future service needs!

January 17, 2022

Service was done on time. All associates were pleasant and professional. In and on my way out in 45 minutes More

by ANAFA188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Jan 17, 2022 -

Al Hendrickson Toyota responded

Thank you for the kudos! We are delighted to hear the Al Hendrickson Toyota team continues to deliver exceptional results for our valued guests. We appreciate your support and hope to work with you next time. Take care!

January 17, 2022

Right after my service my weather strip was starting to come off. After putting it back in, it’s been fine ever since. More

by ERINJOHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2022 -

Al Hendrickson Toyota responded

Erin - I am sorry if we overlooked an issue with your weatherstrip, but I am glad the problem could be resolved. If there is anything further we can do to assist you, please don't hesitate to reach out. I look forward to providing you with a five-star experience down the road. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

January 16, 2022

Highly recommended! Alex and Carmelo were so great at helping me figure everything out with my car! More

by AGLASGOW2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmelo, Alex Cooney
Report | Print
Jan 17, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that Alex and Carmelo delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

January 16, 2022

The service was great. I will go back again for my car. They met my expectations More

by CHARLESMARC1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2022 -

Al Hendrickson Toyota responded

We appreciate your trust in our service crew, and we are grateful for your business. Let the Al Hendrickson Toyota team know when we can help you again next time.

January 16, 2022

This is the worst place that I have taken my car . The are so slow that I could never serviced my car. Don’t go to this place More

by grilloprecast
Customer Service
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2022 -

Al Hendrickson Toyota responded

I'm sorry to hear that we didn't succeed in making your service visit more efficient. Our team does all they can to keep the flow of service moving so our guests can get back on the road quickly, and we will continue to make this a priority. If you're able to provide more detail on your experience, it would allow me to address your concerns with the proper personnel. Please consider reaching out to me when time permits. Thank you, Norman Frantz - Service Manager - 954-545-6931

January 16, 2022

Great service! Service people are attentive and friendly. I recommend this dealer to family and friends . More

by AGV7799
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

January 16, 2022

They did a great job i was in and out in great timing and the staff was nice. More

by SHEMUEL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2022 -

Al Hendrickson Toyota responded

Thanks for giving our team a shoutout! We appreciate your confidence in our service team's hard work. See you here again here at Al Hendrickson Toyota!

January 16, 2022

I'm always able to get in right away. My service advisor is very knowledgeable and informative. Oscar is the best. More

by blessedchild3day
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
Report | Print
Jan 17, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Oscar. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

1
...
354
355
356
...
704