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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,214 Reviews
Call Service Center (954) 448-7257

7,214 Reviews of Al Hendrickson Toyota - Service Center

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January 12, 2022

Me trataron muy bien nome puedo quejar sienpre que e ido y me atiende henrry es lo mejor gracias More

by PALENCIAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2022 -

Al Hendrickson Toyota responded

Gracias por compartir su experiencia! Nos da mucho gusto oír que Henry le ayudó con su vehículo. Apreciamos la reseña y esperamos trabajar con usted en Al Hendrickson Toyota la próxima vez!

January 12, 2022

They provide standard service However this time they They provide standard service However this time they rotated my tires and my specialized tire wheel caps that match the colour of my car was missing More

by orrinhooke
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2022 -

Al Hendrickson Toyota responded

Thank you for sharing your feedback with us. I am very sorry that your tire-wheel caps are missing. I will speak with my team to ensure we have not misplaced them, but to ensure we get the correct information, please reach out using the information here. I look forward to assisting you soon. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

January 12, 2022

Great all around service. On time and satisfactory. Everyone was nice and helpful. Great advisor. More

by JROIGBROWN88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2022 -

Al Hendrickson Toyota responded

We're happy to hear the Al Hendrickson Toyota team continues to deliver such great service for our customers. Thank you for the awesome review!

January 12, 2022

Jarret Elder is the absolute best. Always makes the service process super easy for me More

by MOKWOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2022 -

Al Hendrickson Toyota responded

We'll be more than happy to share with Jarret how much you enjoy working with him. It's our pleasure to assist you with all your service needs at Al Hendrickson Toyota, and we hope to see you back again down the road!

January 12, 2022

Despite being late for my appointment, the service team was still able to fit me in for my routine maintenance service. I also love the BOGO deals on oil changes and tire rotations! More

by lannbowie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2022 -

Al Hendrickson Toyota responded

We are so happy we could help! Thank you for choosing Al Hendrickson Toyota and for sharing your terrific review. We look forward to welcoming you back for your next service visit!

January 12, 2022

It was quick to get the appointment for the oil changed. In fact, I requested it the same day! Good services! More

by WDURAND20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennyfer!! Excelente service!
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Jan 13, 2022 -

Al Hendrickson Toyota responded

We are thrilled that we could assist you with efficient, top-notch service! Thank you for trusting Al Hendrickson Toyota with your business, we hope you will continue to choose us for your vehicle's needs.

January 12, 2022

Top notch service team experience at every single visit. Purchased multiple vehicles over the years. More

by ladylaura02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2022 -

Al Hendrickson Toyota responded

We are delighted that our team always takes such great care of you! Thank you for your continued business and your five-star feedback. We look forward to welcoming you back next time!

January 12, 2022

I was in line behind somebody for over 40 minutes just waiting to get my car take it in and then when my car is done I win an extra 30 minutes wild side there and nobody took care of me very displeased More

by KARENBROBERTS57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2022 -

Al Hendrickson Toyota responded

Karen, I am very sorry to hear that you didn't receive the efficient, attentive service we expect from our team. I assure you that your experience is important to us and we would be grateful for another opportunity to deliver a five-star visit in the future. Please don't hesitate to give me a call, as I am eager to assist you in any way I can. Thank you, Norman Frantz - Service Manager - 954-545-6931

January 11, 2022

Very professional, friendly and welcoming! They quickly took care of all the problems and they informed me about it! More

by Martineorival
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
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Jan 11, 2022 -

Al Hendrickson Toyota responded

It was our pleasure to work with you here at Al Hendrickson Toyota! Thank you for trusting our team with your business, we hope to welcome you back again down the road. Have a great day!

January 11, 2022

Great service with Oscar! He really cares about the customer and gets things done in a timely manner. More

by KJUSTYCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2022 -

Al Hendrickson Toyota responded

Thank you for your five stars! We are delighted that you enjoyed your visit with Oscar. Hope to see you next time at Al Hendrickson Toyota!

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