Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,213 Reviews
Call Service Center (954) 448-7257

7,213 Reviews of Al Hendrickson Toyota - Service Center

Sort by
January 06, 2022

It was confortable and all guys work fast to My Toyota. Ricardo the mechanic explained me everything More

by MMUSSA19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2022 -

Al Hendrickson Toyota responded

It's outstanding to hear that Ricardo's efficient and informative care earned us this supportive review! We're so grateful for your business at Al Hendrickson Toyota, and we hope you continue to rely on us for all your future service needs!

January 06, 2022

2 times back to back bad experience the first one after a oil change the technician forgot to tighten the cap driving the car home I saw smoke come out of the ac vent More

by VERLANDEEXIL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
Report | Print
Jan 26, 2022 -

Al Hendrickson Toyota responded

It's concerning to see this feedback as we want customers to be confident in our services. I'm sorry to hear that we left the wrong impression and I am here to take your call if you'd like to speak further. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

January 06, 2022

As always the service was always helpful and professional. Thanks for all your assistance and courtesy. More

by VGIULIANI735
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Kendra - 5 stars
Report | Print
Jan 06, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to share! We strive to deliver seamless and top-notch service, and it is wonderful to hear that this was reflected in your time working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

January 06, 2022

I like their service and they are helpful people nice and polite I would like to thank them … More

by IMANRAZAN4600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Diaz
Report | Print
Jan 06, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

January 06, 2022

The company provides excellent service and staff are friendly. Place is clean and waiting area is spacious. More

by Magribon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2022 -

Al Hendrickson Toyota responded

We are truly happy to hear that you've had an excellent service experience here with the Al Hendrickson Toyota crew. It's great that you've been comfortable waiting with us.

January 06, 2022

Professional, helpful and kind. My car has received Professional, helpful and kind. My car has received great service. I trust the team that works on my car to keep me safe. More

by REIDME2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2022 -

Al Hendrickson Toyota responded

Thanks so much for choosing Al Hendrickson Toyota! We look forward to seeing you again next time. Have a great day!

January 06, 2022

Great dealership. Ram the service manager was wonderful. He diagnosed my problem immediately and saved me quite a bit of time. Thanx More

by DOLLYH27
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ram Service Manager 5 sters
Report | Print
Jan 07, 2022 -

Al Hendrickson Toyota responded

We're delighted your vehicle was diagnosed and taken care of so seamlessly - this is what we strive for. Thank you for choosing Al Hendrickson Toyota and have a great day!

January 06, 2022

First time customer. Usually go to lipton. I'll be back. Some of your employees were not wearing masks. NOT GOOD PRACTICE More

by Wendy.rich
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2022 -

Al Hendrickson Toyota responded

Wendy, thank you for sharing about your recent experience. I apologize if you felt uncomfortable at any time during your visit. Allow me to clarify that the health and safety of our guests and our team remain paramount, so we will take the time to review our policies with our team to ensure they are taking all the proper steps. If you would like to discuss your time with us or share any additional input, please don't hesitate to reach out. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

January 05, 2022

I was impressed I get there to my schedule time everything was fast and precise I was out in less than an hour Henry was very diligent and educated thank you More

by ALMEIDA.CRISTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2022 -

Al Hendrickson Toyota responded

Cristy, it's fantastic to hear how impressed you are with our efficient care! We aim to make your service visits swift and seamless at Al Hendrickson Toyota, and it's great that we're hitting the mark. Thank you for putting your trust in Henry and the team, and we hope you'll reach out again next time you need automotive care!

January 05, 2022

Service by Klaus Cobb was exceptional.It was a pleasure Service by Klaus Cobb was exceptional. It was a pleasure as always having him take care of my car More

by IRMADORIS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus cobb
Report | Print
Jan 06, 2022 -

Al Hendrickson Toyota responded

Thank you for your confidence in Klaus and our team! We are grateful for your business and we hope to see you again at Al Hendrickson Toyota. Safe travels!

1
...
381
382
383
...
722