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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,087 Reviews

7,087 Reviews of Al Hendrickson Toyota - Service Center

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December 20, 2021

Excelente servicio, personal bien preparado, el tiempo ofrecido fue completo y el vehículo fue entregado con todas las revisiones perfectas More

by Beatriz Velásquez
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Al Hendrickson Toyota responded

Beatriz, gracias por la reseña! Nos da mucho gusto oír que tuvo una buena experiencia trabajando con el equipo Al Hendrickson Toyota. Apreciamos el apoyo y esperamos volver a verle en el futuro!

December 20, 2021

Always have a good welcome when I drop the car and receive as promise thanks More

by EIDAMY
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Al Hendrickson Toyota responded

It is our pleasure to take care of you and your vehicle here at Al Hendrickson Toyota. Thank you for the five-star review, and we'll see you soon!

December 20, 2021

Greatest service and quickly maintenance Happy because I meet Mr. Henry a Spanish and nice gentleman in other words my day was more than perfect also I enjoy the peanut butter in waiting room More

by BETELITA12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Al Hendrickson Toyota responded

We're thrilled to hear that Henry was able to provide our gold standard of service while you were visiting Al Hendrickson Toyota. Thank you for the kind feedback and we hope to see you again down the road. Take care!

December 20, 2021

Excelente job good personal good attitude and schedule is good and personal is good atention More

by Allproflooring.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that the Al Hendrickson Toyota team was able to get the job done. Drive safely, and we hope to see you back again down the road!

December 19, 2021

The waiting time was 2-3hours even though I had an appt at 12pm..my car was not seen until the hour 3 for them to tell me what other issues I had to fix which would then take another 1-2hours..staff was no More

by fani1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey
Jan 05, 2022 -

Al Hendrickson Toyota responded

I apologize for the delay and for any inconvenience this caused. We strive for efficient and effective service, and I regret to hear that this isn't the impression we left. It sounds like we could have communicated your wait time better, and I will share this feedback with our team to continue improving. If we can do anything else for you, let us know. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 19, 2021

If anyone needed service done on their car. I highly recommend using klaus he’s excellent at what he does and is very nice. He also gets the job done. Every time I have to bring my car back to Al Hendri More

by Snorth192788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Dec 20, 2021 -

Al Hendrickson Toyota responded

Reviews like this one make our day! Thanks for supporting Al Hendrickson Toyota and we'll see you next time!

December 19, 2021

I purchased a used vehicle which ended up having a few issues that weren't noticed during the test drive. I returned with the vehicle and Carmelo the service advisor along with Carra yhe tech, they figure More

by ALB0NE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmelo and Carra
Dec 20, 2021 -

Al Hendrickson Toyota responded

Thank you for giving us that chance to make things right with your newly purchased vehicle. We will certainly let Carmelo and Carra know they did a great job making sure your vehicle was in top-notch condition. Enjoy! - Al Hendrickson Toyota

December 19, 2021

Brought in my car for service. The customer service was great. My service appt. was less than 2 hours just as my service rep. said. Carmilo even called to let me know my vehicle was ready. More

by YDTBLESSED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmilo
Dec 20, 2021 -

Al Hendrickson Toyota responded

We are thrilled that you and your vehicle were so well taken care of! Thank you for choosing Al Hendrickson Toyota and for sharing your kind words about Carmilo. We look forward to your next visit!

December 19, 2021

Great service very very short wait time would always recommend them to family and friends More

by RPONE43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Al Hendrickson Toyota responded

It means a lot that you would recommend our work to friends and family! Thank you for choosing Al Hendrickson Toyota and for sharing your terrific review. We look forward to seeing you next time!

December 19, 2021

Excellent service and friendly help. Service was timely Excellent service and friendly help. Service was timely and I could wait outside for my oil change and rotation of tires, which was nice . More

by donalddonna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmello
Dec 20, 2021 -

Al Hendrickson Toyota responded

We are always happy to help! Thank you for supporting Al Hendrickson Toyota and we'll see you next time!

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