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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,207 Reviews
Call Service Center (954) 448-7257

7,207 Reviews of Al Hendrickson Toyota - Service Center

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December 31, 2021

Great personal good job and they take care of customers no complain good job guys ! More

by GARRYMILO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2022 -

Al Hendrickson Toyota responded

Thank you for the wonderful feedback! We're grateful to have you as an Al Hendrickson Toyota customer. Have a great day!

December 30, 2021

service was not good at all have new leased car back of mirror came off charged me over 400.00 to fix spoke to my sales person fransico was to talkto service regarding chg never did & never called me More

by loversgloart8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
FRANSICO SANCHEZ
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Jan 16, 2022 -

Al Hendrickson Toyota responded

Allow us to assure you that we value your business a great deal. I'm sorry for the trouble you've run into trying to get assistance with your mirror replacement for your leased vehicle, and you left our dealership disappointed. This is not the level of care we aim to deliver, and this feedback will be addressed directly with the proper personnel. I would be grateful for the opportunity to speak with you about your experience and to see if I can offer my assistance in any way. I encourage you to contact me whenever you are available next. Gary Cann - Vice President Parts and Service - (954) 972-1100

December 30, 2021

I was amazed that the people that worked there were so nice and friendly, courteous. And yet the service that I received was so terrible. It really did surprise me that there was that much of a contrast More

by ARODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Name unknown
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Jan 16, 2022 -

Al Hendrickson Toyota responded

While I'm happy to hear that you were met with great attitudes, I want to take a moment to apologize that the service you received left you disappointed. I would appreciate a chance to learn more about this situation and see what I can do to make things right. Please feel free to reach out at your convenience. I look forward to taking your call. Gary Cann - Vice President Parts and Service - (954) 972-1100

December 30, 2021

I have been using this dealership for 13 years and have been satisfied with your services and the men who work for you More

by phyll529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
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Jan 02, 2022 -

Al Hendrickson Toyota responded

We're so thankful for your sincere loyalty to Al Hendrickson Toyota! Your continued patronage and support means more than we can put into words, and we hope you'll continue to rely on us for all your automotive needs!

December 30, 2021

Gracias por el servicio todo muy bien con gusto los recomiendo la atención del sr Henry gracias nuevamente More

by THANIA_LAGOS
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2022 -

Al Hendrickson Toyota responded

Gracias por las cinco estrellas! Nos da mucho gusto oír que tuvo una buena experiencia trabajando con el equipo Al Hendrickson Toyota. Apreciamos las palabras amables acerca de Henry y esperamos volver a verle!

December 30, 2021

Éxelente agradecido por la atención al cliente no lo acen esperar demasiado todo muy bien More

by santosga503
Customer Service
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2022 -

Al Hendrickson Toyota responded

Gracias por compartir! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Al Hendrickson Toyota. Apreciamos el apoyo y esperamos volver a verle en el futuro!

December 30, 2021

Excellent service and great job - I like the order and way you do service - thank you More

by TEACHER.WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery
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Jan 02, 2022 -

Al Hendrickson Toyota responded

It's wonderful to hear that we're meeting and exceeding your expectations at Al Hendrickson Toyota! Thank you for taking the time to leave us a positive review, and we hope you'll stop by again next time you require service!

December 30, 2021

Communication between service people very good observed on a 2 day visit for 2 cars we have More

by cjosh777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus cobb
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Jan 02, 2022 -

Al Hendrickson Toyota responded

We're always working to make improvements, and it's excellent to hear our efforts are paying off! Thank you for supporting Al Hendrickson Toyota with a positive review, and we'll be here ready to assist next time you need us!

December 30, 2021

Good fast and efficient very well organized service delivery. Chris Laporte , service advisor, has always taken excellent care of my car. More

by Ken Almond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2022 -

Al Hendrickson Toyota responded

Chris will be delighted to see that his efficient and high-quality service has earned your support, Ken! We're so grateful for your review and your business at Al Hendrickson Toyota, and we hope we'll have the chance to work together again soon!

December 30, 2021

Everyone is helpful and Oskar was extremely understanding and anxious to help me. I have been a customer for many years and have always been pleased. More

by Ii nNAOMIABRAMOWITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2022 -

Al Hendrickson Toyota responded

We're so grateful for your loyalty to Oscar and the Al Hendrickson Toyota team. It's wonderful that we continue to exceed your expectations at every visit as well. Thank you for sharing your enthusiasm for our dealership, and we hope to see you again soon!

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