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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,081 Reviews
Call Service Center (954) 448-7257

7,081 Reviews of Al Hendrickson Toyota - Service Center

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December 16, 2021

Excellent service. The service technicians are very knowledgeable and courteous. This is my second car, I have bought from Al Hendricks Toyota and service with them. I would recommend them to my friend More

by sircliff1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2021 -

Al Hendrickson Toyota responded

The Al Hendrickson Toyota team has a passion for assisting our customers and it sounds like we really hit the mark! Thank you for the kudos and we look forward to seeing you again down the road. Safe travels!

December 16, 2021

My agent of service is the the best guide for my manteince, her suggestions always are rigth More

by cdmncesar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer burton
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Dec 17, 2021 -

Al Hendrickson Toyota responded

Thank you for the great feedback! We appreciate your support and are glad to hear that you had such a seamless service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

December 16, 2021

Evan Kendra, service consultant exhibits a very caring and compassionate manners in helping to resolve my car's issues. It is a blessing to do business with Evan . Thanks so much for your professional ser More

by VGIULIANI735
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Kendra - 5 stars
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Dec 17, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such an outstanding service experience working with Evan and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

December 15, 2021

I’ve been having my tundra serviced at al Hendricson for many years. Always great service. Recently purchased a new tundra from them very happy. More

by TFORD1911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2021 -

Al Hendrickson Toyota responded

We are grateful for your years of business! Thank you for trusting our team to take great care of your Toyota Tundra, and for stopping by to share your feedback. Safe travels until we see you next!

December 15, 2021

This dealer is amazing! The customer service is phenomenal. Also, it is very clean. Great job! More

by cdelgado0720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2021 -

Al Hendrickson Toyota responded

Thank you so much for your five stars! We're happy to hear you enjoyed your service experience with us. Have a great day! - Al Hendrickson Toyota

December 15, 2021

Always a positive experience.Klaus is the best! Great Always a positive experience. Klaus is the best! Great dealership great service writer! I’ll be back 😀 More

by JODYSTERNFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
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Dec 15, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you are so confident in Klaus to get the job done. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

December 15, 2021

Had no problem booking both of mine units and they both came out when they were suppose to. Thank you More

by john.sullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2021 -

Al Hendrickson Toyota responded

It was our pleasure to assist you with your service needs. Thank you so much for choosing Al Hendrickson Toyota!

December 15, 2021

The reception and check in was 5 star. The signs directing me to the line were not easy to see More

by ROBERTAANGEL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The one training with Jarrett
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Jan 05, 2022 -

Al Hendrickson Toyota responded

All of us at Al Hendrickson Toyota are grateful for your feedback and will be sure to keep it in mind moving forward so we can provide a great experience for our guests. Thank you for being such a great customer and we hope to see you again next time!

December 15, 2021

Evan Kendra is amazing Very helpful definitely I will call him to make an appointment again More

by JURADOANDRESRAUL056
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Kendra
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Dec 16, 2021 -

Al Hendrickson Toyota responded

We appreciate you taking the time to let Evan know you appreciated all of the help. Thank you for the kudos and we look forward to seeing you at Al Hendrickson Toyota again next time!

December 15, 2021

Service is your big revenue earner but non Chalant attitude by service reception needs to be improved More

by PDEYALSINGH
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Etan was great
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Jan 05, 2022 -

Al Hendrickson Toyota responded

Thank you for bringing this to our attention. It's important that the treatment you receive from our team echoes the quality of care we provide. I will share this feedback with the appropriate personnel to ensure we're doing all we can to make your service experience a positive one. If there is any more input you'd like to share, please don't hesitate to reach out. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

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