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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,079 Reviews

7,079 Reviews of Al Hendrickson Toyota - Service Center

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December 09, 2021

I bought three cars from Al Henderson that was the best service. And yesterday service was no different More

by Frank Bianchini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Al Hendrickson Toyota responded

Frank, thank you for the great review! We appreciate your support and are thrilled to hear that you are so confident in the Al Hendrickson Toyota team to get the job done. Drive safely, and we hope to see you back!

December 09, 2021

Mr.Colon has been taking care of me for a couple of years now and through 3 different cars at this dealership. He is great. I think management needs an upgrade. Since Al Sr handed over the reins to Al Jr., t More

by Christopher.Lazaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Colon
Jan 05, 2022 -

Al Hendrickson Toyota responded

Thanks so much for trusting the Al Hendrickson Toyota team to help keep your cars throughout the years running smoothly. We appreciate your business but are disappointed that you felt we've recently let you down. Your feedback is valuable to us, and we will pass it along to our team. If there are any further comments you have about how we can improve, please give us a call. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 09, 2021

It’s a good dealership but one thing that the another company have it that you not, there’s no car wash free when the service is done! More

by BETONEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Al Hendrickson Toyota responded

Thanks for the review, but I'm sorry that you're frustrated that there's no courtesy wash. I will pass along this feedback to our team. See you when you need us next! Gary Cann - Vice President Parts and Service - (954) 972-1100

December 08, 2021

It would have been 5 stars for your maintenance department would answertelephoe calls all other aspects are very good More

by 17RONCOURT
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Al Hendrickson Toyota responded

Thank you for taking time to share this feedback. I apologize if you've had trouble getting in touch with our team and will share what you've written with the right people. If there are any outstanding concerns, please call me so that I can help. Gary Cann - Vice President Parts and Service - (954) 972-1100

December 08, 2021

happy with the service, my car is running good.Klaus in happy with the service, my car is running good. Klaus in service department have excellent customer service. More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Dec 08, 2021 -

Al Hendrickson Toyota responded

Patricia - It's great to hear that your vehicle is running smoothly after your visit with us at Al Hendrickson Toyota. Thank you for mentioning Klaus! We hope that you enjoy your day.

December 08, 2021

This time went in for an oil change. Went well. No complaints. Most times I like this dealership. Only had a problem once. More

by sweetlady33030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Al Hendrickson Toyota responded

Thank you for continuing to choose Al Hendrickson Toyota for your service needs! We hope to have the opportunity to provide you with five-star experiences for a long time to come. Drive safely!

December 08, 2021

excellent attention effective fast organized perfect kind ..a a a a a a a aa More

by NCTORGUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Al Hendrickson Toyota responded

Thank you for all your kind words about our service team! We're proud to provide attentive and efficient service, and we're glad to hear you appreciate it. The Al Hendrickson Toyota team is grateful for your business, and looks forward to your next stop by!

December 08, 2021

Fast service and always complete work perfect but was surprised that you didn’t have any new cars in the showroom or outside the lot More

by fredyosko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Jan 05, 2022 -

Al Hendrickson Toyota responded

Fredy, thank you for this feedback! We are thrilled to hear that you had such a successful service experience working with us. We apologize for our lack of inventory and would be happy to speak with you to see what more we can do to assist with your car search. If you are willing to discuss this further, please don't hesitate to reach out! Best, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

December 08, 2021

Evan is great. Excellent with communication superb service would highly recommend I friends and family. More

by Nmowatt3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Kendra
Dec 09, 2021 -

Al Hendrickson Toyota responded

Thank you for your confidence in Evan! He is a valuable member of our team and we will be sure to let him know how much his work is appreciated. Safe travels until we see you again at Al Hendrickson Toyota!

December 08, 2021

Thank you so much ... arrived on time. Regular service... maintenance... left in reasonable time... thank you Jerrett More

by Suzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Al Hendrickson Toyota responded

We are proud to have earned your business here at Al Hendrickson Toyota, Suzie! Your review means a lot and we hope to see you again next time. Drive safely!

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