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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,192 Reviews
Call Service Center (954) 448-7257

7,192 Reviews of Al Hendrickson Toyota - Service Center

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December 17, 2021

Friendly service, quick about getting the car service done. Informs clients of information clients didn't know. More

by mmbojkor2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
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Dec 17, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

December 17, 2021

Services only what you ask for and no hidden charges. I like that About them More

by LBACHAN4691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2021 -

Al Hendrickson Toyota responded

We appreciate your confidence in our team to get the job done. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

December 17, 2021

Excellent customer service by Jarrett as always. He’s why I come back all these years! More

by BEACHGIIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2021 -

Al Hendrickson Toyota responded

Jarrett will be delighted that his exceptional care is to thank for your loyalty to Al Hendrickson Toyota! We feel fortunate to have such supportive customers like you, and we look forward to our next chance to lend a hand with your service needs!

December 16, 2021

Dishonest untrustworthy sales associates! I was very disappointed. I went to purchase a car. I had prior approval with capital one advised sales rep and fiancé agent provided amount loan was approved fo More

by harriee
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cant remember
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Jan 05, 2022 -

Al Hendrickson Toyota responded

It is our goal to make the purchasing process go smoothly for your guests, and I apologize for any miscommunication on our end. I will use this feedback as a training opportunity for the staff to ensure we are going above and beyond to communicate effectively with our customers. In the meantime, I would also be happy to speak with you to see if there is anything I can do to help make things right. Please give me a call at 954-545-6502 if you'd like to have that conversation. Thank you, Jessica Fernandez - Asst. to the Chairman

December 16, 2021

My service advisor always very pleasant always explains everything that is going to get done More

by MARTHAGUT53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2021 -

Al Hendrickson Toyota responded

Thank you for trusting the service team to take care of your vehicle and to keep you informed. We appreciate your business here at Al Hendrickson Toyota!

December 16, 2021

The service is beyond slow. they overbook or take walk in's before people with appointments More

by DEUTSCHSB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Gary Cann
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Jan 05, 2022 -

Al Hendrickson Toyota responded

I'm sorry to hear that you aren't satisfied with the speed of your service. We sincerely appreciate when our guests make an appointment and do all we can to provide an efficient visit. We do make an effort to accommodate guests without an appointment as well, so we can do our part in keeping folks safely on the road. I will share this feedback with our team to ensure we're prioritizing those who took the time to book with us. If there is anything further we could've done to elevate your experience, please don't hesitate to reach out. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 16, 2021

great services and low time to waiting , Profesional staff and faster attended, the room services its good More

by DIEGOCUERVO083
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2021 -

Al Hendrickson Toyota responded

It's fantastic to hear that our efficient and professional care earned us this high rating from you, Diego! We hope you continue to rely on Al Hendrickson Toyota for all your automotive needs in the future, and we'll be ready to lend a hand whenever you need it!

December 16, 2021

Jefreey is very nice. Good service. Nice staff. It was really busy yesterday. I really recommend this place More

by BARBARITAMGUZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jefreey
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Dec 16, 2021 -

Al Hendrickson Toyota responded

Thanks for the wonderful feedback! We're pleased to hear Jeffrey was able to assist you so well during your visit. Please let us know if there is anything else we can help you with. Take care! - Al Hendrickson Toyota

December 16, 2021

Jennifer was kind and professional ensuring my needs were met. she also helped me with an additional concern . More

by pmdom5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JENNIFER
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Dec 16, 2021 -

Al Hendrickson Toyota responded

We always love to see our team getting a shoutout. Thanks for sharing your kind words about Jennifer's professionalism and care. We are so glad Al Hendrickson Toyota could deliver a five-star service. Until next time!

December 16, 2021

Service writer Chris Laporte is always a pleasure to work with. Al Hendrickson Toyota is lucky to have him. More

by jeffro3d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2021 -

Al Hendrickson Toyota responded

We feel very fortunate to have Chris on our team, and we're so glad you enjoy working with him. Thank you for taking the time to provide the Al Hendrickson Toyota team with some positive feedback, and until we see you next, drive safely!

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