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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,299 Reviews
Call Service Center (954) 448-7257

7,299 Reviews of Al Hendrickson Toyota - Service Center

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December 21, 2021

Every time I come here is a great experience. Everyone is happy and they have outstanding customer service skills! They gave my daughter a teddy bear and she was so happy 😊 Henry is always very helpful! T More

by ESTEFANIA.EBI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to give us a great shoutout. We're so pleased to hear our commitment to exceptional service stood out to you. We appreciate your support and will be sure to let Henry and the team know you had a great visit!

December 21, 2021

Its an accessible dealership with good customer service and good mechanics; they help with everything. More

by CHIEF-IKENGA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2021 -

Al Hendrickson Toyota responded

Thank you so much for giving us a great five-star review! We appreciate your support and hope to see you at Al Hendrickson Toyota again next time. Have a great day!

December 21, 2021

Good service Sometimes very busy so you have to wait at least 1 1/2 hours More

by LGARCIABOIDI
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2021 -

Al Hendrickson Toyota responded

We sincerely appreciate your patience during service visits, and we assure you that our team is making every effort to keep your appointments efficient and on schedule. We hope you'll continue to rely on Al Hendrickson Toyota for all your service needs, and we'll be here whenever you need us next!

December 21, 2021

Reliable, staff are friendly, keep you informed, no long wait the overall service is excellent More

by juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
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Dec 21, 2021 -

juan responded

Yes

Dec 22, 2021 -

Al Hendrickson Toyota responded

We're happy to hear that the Al Hendrickson Toyota team made sure your service experience went off without a hitch. Thank you so much for the kudos!

December 21, 2021

It was quickly and all employees treat us with a lot of kindness, I will return again, thanks a lot Toyota. More

by Gloriacord26
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson, Juan Diaz
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Dec 21, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us, Gloria! We appreciate your support and are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

December 21, 2021

Good service, and nice advisor. I bring my car to the dealer Everytime for service. More

by juan20acosta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2021 -

Al Hendrickson Toyota responded

Juan, thank you for the great review! We appreciate your business and are happy to hear that you are so confident in the Al Hendrickson Toyota team to get the job done. Drive safely, and we hope to see you back again down the road!

December 21, 2021

When I got my car back and I got in the car and I lock When I got my car back and I got in the car and I lock the mechanic whatever he put his hands was dirt on the car from his hands working on the car w More

by RANGER558860
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2022 -

Al Hendrickson Toyota responded

I'm sorry to see your feedback and can understand your frustration. I assure you that our team has a higher standard of service for this and I apologize for the condition in which your vehicle was returned to you. I would appreciate a moment of your time so we can work towards a solution. Please consider giving me a call at (954) 972-1100. Thank you, Gary Cann - Vice President Parts and Service

December 21, 2021

Very satisfied with the service. The recommended services performed will help performance of my car. More

by JBAPTISTE54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2021 -

Al Hendrickson Toyota responded

We're delighted to hear that your service visit went off without a hitch. Have a great day and thanks for choosing Al Hendrickson Toyota!

December 21, 2021

The process to assist the customers to drop their car is tediously and pain full More

by Ricardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2022 -

Al Hendrickson Toyota responded

Ricardo - I'm very sorry to hear that. We strive to make the service process as convenient and seamless as possible. Customer feedback is important to us, so if you would like to share specific ways in which we can improve, please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 21, 2021

Love the fast and good service ! I really appreciate for Love the fast and good service ! I really appreciate for everything Thank you And happy holidays ! More

by DANIBULJAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mohi
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Dec 21, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate the kind feedback and hope to earn your business again at Al Hendrickson Toyota. Happy holidays!

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