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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,192 Reviews
Call Service Center (954) 448-7257

7,192 Reviews of Al Hendrickson Toyota - Service Center

Sort by
December 10, 2021

Mr Klaus is the best I want to thank him for his fine service very prompt. More

by Larnieve
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Klaus five stars
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Jan 05, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to provide us with feedback based on your recent experience. We feel fortunate to have Klaus on our team, and it's lovely to hear that you were impressed with his efficiency. Though it sounds like you're satisfied, I'm concerned about the low rating you've left. If there is anything we can do to improve your future service experiences, please consider giving me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

Jan 07, 2022 -

Larnieve responded

I am so sorry I didn’t mean to give a low rating Mr. Klaus is the best he’s alway very attentive to my appointments. Larnieve Uter

December 10, 2021

Very polite.. he gave me good advice about my car ..i came in earlier that my time and he too care of me..ty More

by CCSNUGGLES2003
Customer Service
Recommend Dealer
Yes
Employees Worked With
James Daus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2021 -

Al Hendrickson Toyota responded

It's great to hear that you appreciate our team's advice on how to keep your car in the best shape possible. It was our pleasure to assist you with your service needs at Al Hendrickson Toyota, and we'll be here ready to help whenever you need us next!

December 10, 2021

SERVICE PERSON WAS SUPER THANK YOU. FOR YOUR SERVICE. AL HENDRICKSON SHOULD BE GLAD TO HAVE THIS PERSON.. More

by EDWARD83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EVAN kENDRA
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Dec 11, 2021 -

Al Hendrickson Toyota responded

We're very proud to have the team of professionals that we do, and it's lovely to hear you enjoyed working with them, Edward! We're happy to be your chosen service provider at Al Hendrickson Toyota, and we look forward to our next opportunity to take great care of you and your vehicle!

December 10, 2021

I think They make me do things that my car doesn't need to do and make me spend more money . And some of the things i don't have proof was made to the car. More

by COICOUESTATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar Vizcarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2022 -

Al Hendrickson Toyota responded

Your feedback is concerning and I want to assure you that our team would never knowingly mislead a guest regarding repairs or services. If there was a misunderstanding or miscommunication on our end, I sincerely apologize. I would be grateful to touch base and answer any questions you may have regarding your recent visits. Please consider giving me a call at your earliest convenience. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 09, 2021

Henry quickly took care of me and was able to get my car back to me on time. More

by SUBLIMEPHOTO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2021 -

Al Hendrickson Toyota responded

We're glad we provided the timely client experience we strive for. Thank you for the amazing review of Al Hendrickson Toyota!

December 09, 2021

I can’t speak as well about the dealership as I can about Oscar the service writer, but if they got Oscar on their team they gotta be okay I guess. More

by pflloyd24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2021 -

Al Hendrickson Toyota responded

Oscar will be so pleased to see that his assistance makes your visits to Al Hendrickson Toyota so positive! We feel fortunate to have him on our team, and we're so glad that you enjoy working with him. We're grateful for your business, and we look forward to the next time you stop by!

December 09, 2021

Fast service even when they are busy. Nice friendly staff but dealership could use some updates to there Facility, it’s old n out date. More

by OMARRADCLIFFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2021 -

Al Hendrickson Toyota responded

Thank you for your continued business and your confidence in our team! We are grateful to have you as an Al Hendrickson Toyota customer and we look forward to your next visit.

December 09, 2021

Chris Laporte as always is the best. He clearly stated my options and did the same for any questions I might have had. Plus, there was never any attempt to “up sell” me on any services. More

by BRUJAZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your business and are thrilled to hear that Chris went above and beyond to assist with your vehicle. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

December 09, 2021

I bought three cars from Al Henderson that was the best service. And yesterday service was no different More

by Frank Bianchini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2021 -

Al Hendrickson Toyota responded

Frank, thank you for the great review! We appreciate your support and are thrilled to hear that you are so confident in the Al Hendrickson Toyota team to get the job done. Drive safely, and we hope to see you back!

December 09, 2021

Air Wick scented oil was very fast and efficient but the waiting room could be made better More

by ANNNANCY29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jan 05, 2022 -

Al Hendrickson Toyota responded

We appreciate your feedback based on your recent visit to Al Hendrickson Toyota. We want our guests to be as comfortable as possible while waiting for service to be completed, so we will strategize what more we can do to accommodate our guests moving forward. We thank you for your business, and we hope we'll see you back next time you require maintenance!

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