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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,300 Reviews
Call Service Center (954) 448-7257

7,300 Reviews of Al Hendrickson Toyota - Service Center

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December 19, 2021

Very good service since I have the Toyota 2017! To all employees and mechanics!thanks !!!hoping one day to buy or trade for a new car!!! Happy holidays!! More

by Josefa Niemetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2021 -

Al Hendrickson Toyota responded

We're happy to hear that your service experiences always go off without a hitch. Thank you for trusting the Al Hendrickson Toyota team to get the job done. Happy holidays, Josefa!

December 19, 2021

Friendly, fast, operative, professional, quick in servicing; super helpful! Happy with my experience! Will come back! More

by Afderica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
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Dec 20, 2021 -

Al Hendrickson Toyota responded

Thanks for the fantastic review! We are looking forward to your next visit!

December 19, 2021

The waiting time was 2-3hours even though I had an appt at 12pm..my car was not seen until the hour 3 for them to tell me what other issues I had to fix which would then take another 1-2hours..staff was no More

by fani1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey
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Jan 05, 2022 -

Al Hendrickson Toyota responded

I apologize for the delay and for any inconvenience this caused. We strive for efficient and effective service, and I regret to hear that this isn't the impression we left. It sounds like we could have communicated your wait time better, and I will share this feedback with our team to continue improving. If we can do anything else for you, let us know. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 19, 2021

The service was great and the timing of the service was awesome too the best More

by SBIENAIME954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2021 -

Al Hendrickson Toyota responded

We are always happy to help you out! Thanks for the great review!

December 19, 2021

Excelente atención, rápidos y eficientes.motivados hacia los clientes gracias Oscar vizcarra por la atencion More

by ISIDROUSA.IPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2021 -

Al Hendrickson Toyota responded

Gracias por la reseña! Nos da mucho gusto oír que tuvo una buena experiencia trabajando con Oscar y el equipo Al Hendrickson Toyota. Apreciamos el apoyo y esperamos volver a verle en el futuro!

December 19, 2021

The service department is thorough and quick to get your car on the road and the agents do a good job More

by barthbla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Armano
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Dec 19, 2021 -

Al Hendrickson Toyota responded

Efficient yet detailed care is always the goal at Al Hendrickson Toyota, and it's excellent to hear we're hitting the mark. We appreciate you leaving us some positive input, and we hope we'll have more chances to work together as the miles add up!

December 19, 2021

Klaus Cobb was wonderful ! He actually made servicing my vehicle easy. I will go back with any car problems I may have in the future. More

by shashadow1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
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Dec 20, 2021 -

Al Hendrickson Toyota responded

We are thrilled to hear that Klaus and the Al Hendrickson Toyota team were helpful in making your service experience seamless. We appreciate your trust in our work, and we look forward to seeing you again next time.

December 19, 2021

After visiting the dealership twice for service on my vehicle, I am very pleased with their service. More

by LHEIER27
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cl
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Dec 20, 2021 -

Al Hendrickson Toyota responded

We're delighted to hear that your service experiences made a fan out of you. Thanks so much for choosing Al Hendrickson Toyota. Have a great day!

December 19, 2021

Brought in my car for service. The customer service was great. My service appt. was less than 2 hours just as my service rep. said. Carmilo even called to let me know my vehicle was ready. More

by YDTBLESSED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmilo
Report | Print
Dec 20, 2021 -

Al Hendrickson Toyota responded

We are thrilled that you and your vehicle were so well taken care of! Thank you for choosing Al Hendrickson Toyota and for sharing your kind words about Carmilo. We look forward to your next visit!

December 19, 2021

Great service very very short wait time would always recommend them to family and friends More

by RPONE43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2021 -

Al Hendrickson Toyota responded

It means a lot that you would recommend our work to friends and family! Thank you for choosing Al Hendrickson Toyota and for sharing your terrific review. We look forward to seeing you next time!

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