Al Hendrickson Toyota - Service Center

Your service advisor was very pleasant.I was very disappointed… I was told I needed battery because it was no good, but I had it tested and it was a good battery.I have the paper to prove it. I plan disappointed… I was told I needed battery because it was no good, but I had it tested and it was a good battery.I have the paper to prove it. I plan to write Toyota Co!! They told me last year I needed wipers and I am still using them of course they said nothing about the wipers this year. Very sad!! More

It would have been 5 stars for your maintenance department would answertelephoe calls all other aspects are very good department would answertelephoe calls all other aspects are very good More

Need to train your employees on better customer service. When I approached one one of the service techs to ask where was Oscar his response was as if I was a nuisance. When I went to the cashier to pay my When I approached one one of the service techs to ask where was Oscar his response was as if I was a nuisance. When I went to the cashier to pay my invoice she was on a personal phone and never acknowledged me as a consumer. Looking to get service at another Toyota dealership in the future. More

Great customer service, very professional , friendly and helpful staff. Highly recommend this dealership! Thank you helpful staff. Highly recommend this dealership! Thank you More

Awesomeness..no word to describe...henry my adviser .i really miss be there....great team alhendridon Toyota really miss be there....great team alhendridon Toyota More

My customer service agent was top notch and a please to work with. Now when it came to my service on my truck everything was done except my tire rotation and this is the second time this happened. I actual work with. Now when it came to my service on my truck everything was done except my tire rotation and this is the second time this happened. I actually had to go to another mechanic and get it done. More

Brought my Rav for 40K service on Tuesday afternoon. Had no appointment but called and they fit me in. I was in and out within the hour. Thank you AH, Klaus and Team no appointment but called and they fit me in. I was in and out within the hour. Thank you AH, Klaus and Team More

happy with the service, my car is running good.Klaus in happy with the service, my car is running good. Klaus in service department have excellent customer service. happy with the service, my car is running good. Klaus in service department have excellent customer service. More

They did a good job getting me through the door, but the salesman was not truthful about the perks he said the car came with. He promised the maintenance would be free under 70,000 miles, when all in all it salesman was not truthful about the perks he said the car came with. He promised the maintenance would be free under 70,000 miles, when all in all it was just maintenance under 70,000. The rest of the staff was good, and the finances department did all they could for me. More

Parts counter service rep was excellent, lined me up with Klaus Cobb who provided stellar service, advice and follow up, truly professional and helpful, Brian Klaus Cobb who provided stellar service, advice and follow up, truly professional and helpful, Brian More