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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,048 Reviews

7,048 Reviews of Al Hendrickson Toyota - Service Center

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November 18, 2021

Got dings on my car window seal and wondow seal not properly install and bent. More

by MICHELLE.MAULLON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Al Hendrickson Toyota responded

We want our customers to feel confident in the work we perform on their vehicles and I will be speaking with our team in an effort to provide our guests with better quality service in the future. In the meantime, I would be grateful to step in and see what I can do to assist you. Please give me a call at your earliest convenience. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 18, 2021

Service as usual performed in a very expeditious manner. Kudos to Jeffrey Valdez for his excellent service More

by HTAPIERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Valdez
Nov 19, 2021 -

Al Hendrickson Toyota responded

Thank you for the glowing review! Hearing that you had such a successful service experience working with Jeffrey made us smile. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

November 18, 2021

Evan Kendra was very helpful and knowledgeable. I went in for my yearly maintenance on my Camry and even without an appointment the service was quick and efficient. More

by kimRN1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Kendra
Nov 19, 2021 -

Al Hendrickson Toyota responded

We're pleased that our team was helpful and knowledgeable throughout your service experience. Thanks for trusting us here at Al Hendrickson Toyota to take care of your Toyota Camry.

November 18, 2021

Customer service was absolutely a pleasure. He answered all my questions in a professional manner. I recommend Al Hendricks Toyota to everyone. More

by CAPJAP1010
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Al Hendrickson Toyota responded

It's excellent to hear that our informative care and professionalism made your service experience a pleasure! Thank you so much for recommending Al Hendrickson Toyota, and we look forward to assisting you again in the future!

November 17, 2021

Always they service my car on time and in perfect condition for keeping it running all day!!! More

by OMARGONZI@yahho.com
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Al Hendrickson Toyota responded

Omar, thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

November 17, 2021

I purchased the car 1 year ago and the breaks needed to be replaced. Now 13,000 miles later I was told they need to be done again. When I questioned it I was told it was my driving. Meanwhile my 2 other More

by KRNONEIL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I don’t have names
Dec 20, 2021 -

Al Hendrickson Toyota responded

I am sorry to hear that you are having trouble with your vehicle. We strive to deliver seamless and thorough service, and it is disappointing that this has not been better reflected in your experience. I would appreciate the chance to speak with you to see what more I can do to assist with your situation. If you are willing to discuss this further, please give me a call directly. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 17, 2021

Al Hendrickson is the best by far.I am always satisfied with my service. Klaus is great. More

by LADYT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Nov 18, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such an outstanding experience working with Klaus. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

November 17, 2021

Chris K is the best!!! He is such a pleasure to deal with. Very fortunate to have him More

by mzjazz
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that Chris and the team went the extra mile to assist you. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

November 17, 2021

It's always a pleasure going to Al Hendrickson Toyota.. Klaus is always professional and has my car done when promised. More

by canes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Daus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus Cobb, Dexter Marshall
Nov 18, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with Klaus and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

November 17, 2021

I’ve being coming to this location now for at least 5 years never disappoints me. Professional, fast and always friendly!! More

by ASHLIPETROVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Nov 18, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

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