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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,308 Reviews
Call Service Center (954) 448-7257

7,308 Reviews of Al Hendrickson Toyota - Service Center

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December 15, 2021

Always a positive experience.Klaus is the best! Great Always a positive experience. Klaus is the best! Great dealership great service writer! I’ll be back 😀 More

by JODYSTERNFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
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Dec 15, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you are so confident in Klaus to get the job done. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

December 15, 2021

Had no problem booking both of mine units and they both came out when they were suppose to. Thank you More

by john.sullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2021 -

Al Hendrickson Toyota responded

It was our pleasure to assist you with your service needs. Thank you so much for choosing Al Hendrickson Toyota!

December 15, 2021

Service is your big revenue earner but non Chalant attitude by service reception needs to be improved More

by PDEYALSINGH
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Etan was great
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Jan 05, 2022 -

Al Hendrickson Toyota responded

Thank you for bringing this to our attention. It's important that the treatment you receive from our team echoes the quality of care we provide. I will share this feedback with the appropriate personnel to ensure we're doing all we can to make your service experience a positive one. If there is any more input you'd like to share, please don't hesitate to reach out. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 15, 2021

This dealer is amazing! The customer service is phenomenal. Also, it is very clean. Great job! More

by cdelgado0720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2021 -

Al Hendrickson Toyota responded

Thank you so much for your five stars! We're happy to hear you enjoyed your service experience with us. Have a great day! - Al Hendrickson Toyota

December 15, 2021

I’ve been having my tundra serviced at al Hendricson for many years. Always great service. Recently purchased a new tundra from them very happy. More

by TFORD1911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2021 -

Al Hendrickson Toyota responded

We are grateful for your years of business! Thank you for trusting our team to take great care of your Toyota Tundra, and for stopping by to share your feedback. Safe travels until we see you next!

December 15, 2021

Evan Kendra is amazing Very helpful definitely I will call him to make an appointment again More

by JURADOANDRESRAUL056
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Kendra
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Dec 16, 2021 -

Al Hendrickson Toyota responded

We appreciate you taking the time to let Evan know you appreciated all of the help. Thank you for the kudos and we look forward to seeing you at Al Hendrickson Toyota again next time!

December 15, 2021

The reception and check in was 5 star. The signs directing me to the line were not easy to see More

by ROBERTAANGEL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The one training with Jarrett
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Jan 05, 2022 -

Al Hendrickson Toyota responded

All of us at Al Hendrickson Toyota are grateful for your feedback and will be sure to keep it in mind moving forward so we can provide a great experience for our guests. Thank you for being such a great customer and we hope to see you again next time!

December 14, 2021

Dealership is very convenient for me good service and respond time, keep up the good service thanks More

by rahanooman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
4.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
4.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

December 14, 2021

The service I received was unparalleled and professional. The service agent was attentive and provided wonderful customer service. More

by FAIYYTH143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely and we hope to see you back again down the road!

December 14, 2021

Extremely busy, however, my Service Coordinator, Klaus Cobb, was very courteous and made it less stressful More

by KLYNCHHR
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
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Dec 14, 2021 -

Al Hendrickson Toyota responded

It's great to hear that Klaus was kind and made your experience less stressful! We are appreciative of your business here at Al Hendrickson Toyota!

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