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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,048 Reviews

7,048 Reviews of Al Hendrickson Toyota - Service Center

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November 17, 2021

Oscar is awesome! It is always a pleasure and very convinient to get service at this dealership, More

by MARIAMFEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
Nov 18, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review, Maria! We are thrilled to hear that Oscar went the extra mile to assist with your vehicle. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

November 17, 2021

Anthony made sure my left rear issue was addressed on my car. Great service by your team once again. Thank you! More

by keithwoodward72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (Service Department)
Nov 18, 2021 -

Al Hendrickson Toyota responded

Keith, thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful service experience working with Anthony and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

November 17, 2021

Every time I schedule for service I text my advisor Oscar Vizcarra service manager. He is always prepared on my arrival immediately listen to my issue and keep me update if any others issue need to be addre More

by Deluxelupp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful service experience working with Oscar and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

November 17, 2021

This service was quick and easy. Evan was great to work with!! I will request to deal with him again. More

by TRACEYBROCK40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan
Nov 18, 2021 -

Al Hendrickson Toyota responded

Tracey, thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

November 17, 2021

Awesome,superb,fantastic,phenomenal,just great,great customer service guys keep the good work on More

by GROVUREST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Nov 18, 2021 -

Al Hendrickson Toyota responded

When we see reviews with words like "awesome", "superb", and "phenomenal", it lets us know that we're making all the right moves. Thank you so much for the great feedback. We hope to see you at Al Hendrickson Toyota again next time!

November 17, 2021

Excellent! I will be back to this dealer. For sure! Thanks for everything Have a good day More

by RAULGMILIANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Al Hendrickson Toyota responded

Raul, thank you for taking the time to review us! We appreciate your support and are happy to hear that you are so confident in the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

November 17, 2021

Very good service. The time waiting was very good I got the appointment the same day. I was very happy More

by MADAISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 18, 2021 -

Al Hendrickson Toyota responded

Thank you for the shoutout! It's great to hear that our customers are enjoying their experiences with us. All of us at Al Hendrickson Toyota hope to see you again next time. Take care!

November 17, 2021

Al Hendrickson Toyota service are not so great. For some reason even sales pretty much the same . I been told by the sales manager that they don’t care much about reviews they care more for the profit and i More

by JUSTONV.SON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doesn’t want to add any names
Dec 20, 2021 -

Al Hendrickson Toyota responded

Juston, I am sorry to read this feedback. We strive to deliver a seamless experience for our guests, and it is disappointing to hear that my team missed the mark. I would appreciate the chance to speak with you to see if there is anything I can do to improve your visit. If you are willing to discuss this further, please give me a call at your earliest convenience. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 17, 2021

Setting an appointment for service at Hendricson Toyota is easy and the customer representative art courteous. More

by GFARRELL612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Al Hendrickson Toyota responded

Thank you for taking a moment to provide our team with positive feedback! We're happy to hear we've made your service experience so straightforward, and the Al Hendrickson Toyota team looks forward to taking great care of you again at future visits!

November 16, 2021

Klaus & the crew are amazing 🤩 I’ve been servicing my vehicle there for over 20 years & will never go anywhere else!!! More

by jessica89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus Cobb
Nov 17, 2021 -

Al Hendrickson Toyota responded

Jessica, thank you for taking the time to review us! We appreciate your business over the years and are happy to hear that you had such an enjoyable service experience working with Klaus. Drive safely, and we are looking forward to seeing you back at Al Hendrickson Toyota!

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