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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,079 Reviews
Call Service Center (954) 448-7257

7,079 Reviews of Al Hendrickson Toyota - Service Center

Sort by
October 22, 2021

Very organized and professional and the staff was very friendly. The whole experience lasted about an hour. More

by DUVALLTAYLAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2021 -

Al Hendrickson Toyota responded

We are delighted to hear that your recent visit to Al Hendrickson Toyota went so smoothly. Thank you for the rave review! Our team wishes you safe and happy driving.

October 22, 2021

Jarrod was extremely pleasant and explained everything. The waiting room had refreshments and a tv to keep you occupied while waiting. More

by GTRETOLA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2021 -

Al Hendrickson Toyota responded

It's fantastic to hear that Jarrod's personalized and communicative care earned us this supportive review! Thank you for stopping by Al Hendrickson Toyota so we could assist you with your service needs, and we hope you'll be back next time you require automotive care!

October 21, 2021

I received Prompt, courteous service. Got an early appointment so I didn’t have to wait long for servicing. More

by KKGORDON37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Marshall
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Oct 21, 2021 -

Al Hendrickson Toyota responded

It was our pleasure to accommodate you and get you back on the road in no time! Thank you for trusting Al Hendrickson Toyota with your service needs, and drive safely!

October 21, 2021

Everything was good except for my car leaving the premises to have the oil change. More

by JERRYALI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 21, 2021

Felt safe in waiting area also accommodating. Work was done in a very timely manner More

by ICHATWO
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
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Oct 22, 2021 -

Al Hendrickson Toyota responded

We're pleased that you felt comfortable waiting for your services, and we're happy that it didn't take too long. Let us know how the Al Hendrickson Toyota team can help next time!

October 20, 2021

The first and last time I would ever go to this dump i took the car for a service and I don’t thing that they did the service they rotated the tire an now my car is making noises i am taking it somewhere More

by Pabloborghi71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know who, Fred Mohi, Shedrick Anderson, Juan Diaz
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Dec 20, 2021 -

Al Hendrickson Toyota responded

Pablo, I am sorry to hear that you are still having trouble with your vehicle. We strive to deliver a top-notch service experience, and it is concerning that this was not better reflected in your time working with us. I would appreciate the chance to speak with you to see what more I can do to assist with your situation. If you are willing to discuss this further, please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

October 20, 2021

Professionalism personified. The service department team is exceptionally efficient and display the level of confidence that a customer desires More

by bhaye
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
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Oct 20, 2021 -

Al Hendrickson Toyota responded

Hearing that you'd call our team "professionalism personified" truly makes our day. Thank you so much! It is our pleasure to serve you - and we hope to see you back at Al Hendrickson Toyota again next time!

October 20, 2021

They were quick and efficient staff was kind and knowledgeable They had me in and out in an hour More

by APDMOSHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2021 -

Al Hendrickson Toyota responded

Quick and efficient is how we strive to run our business! Thank you for the great review - we hope to see you back at Al Hendrickson Toyota for your future service needs!

October 20, 2021

Great it took shorter period of time to get it done. My car looks perfect. More

by JEM_RN03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2021 -

Al Hendrickson Toyota responded

Thanks for the confidence in our work here at Al Hendrickson Toyota! We're pleased that you are happy with our work on your vehicle. Let us know when you need our help next!

October 20, 2021

It was a great experience. My car was fully serviced in a short amount of time. The staff is diligent and efficient. Thank you! More

by ZACHMORRIS1107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2021 -

Al Hendrickson Toyota responded

We're glad we could get your service handled in a timely and efficient manner, Zach! Thank you for taking a moment to share and for being a valued client here at Al Hendrickson Toyota!

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