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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,215 Reviews

7,215 Reviews of Al Hendrickson Toyota - Service Center

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November 12, 2021

Always the place to service my car never had any issues coming here. Service with a smile especially from Mr Garrett More

by TSHARI340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Al Hendrickson Toyota responded

Thank you for giving Garrett and the Al Hendrickson Toyota team such a kind shoutout. We're grateful to have earned your support and look forward to assisting you again down the road. Take care!

November 12, 2021

Good service all problems fixed waiting room nice with coffee snacks and reading material pleasant visit More

by Billm0721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Nov 14, 2021 -

Al Hendrickson Toyota responded

We love hearing we met your expectations, Bill! Thank you for visiting Al Hendrickson Toyota, and we look forward to lending a hand with all your service needs in the future!

November 11, 2021

Very good service. Everyone was pleasant to deal with. Took longer than expected. Was extra busy More

by Harvey schatten
Recommend Dealer
Yes
Employees Worked With
Jeffrey valdez
Dec 20, 2021 -

Al Hendrickson Toyota responded

While we are happy to hear the Al Hendrickson Toyota team made sure you were taken care of, we want to apologize for the extended wait time during your visit. Your patience is greatly appreciated and we hope for another chance to impress you down the road. Safe travels!

November 11, 2021

Jarret did his due diligence to ensure everything was done during the maintenance. Even though it took a little longer than expected the result was more than satisfaction. More

by Neville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Al Hendrickson Toyota responded

Hi Neville - We appreciate you taking the time to leave Jarret your kind words. The entire team at Al Hendrickson Toyota is thrilled we could provide you with a five-star experience from start to finish. Have a great day!

November 11, 2021

Good service and nice people’s to work with, like that you have shutter to take some one home while car is been worked on More

by ANNMERCED3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Dec 20, 2021 -

Al Hendrickson Toyota responded

Hi Ann - We're grateful that you've shared some input with us. It's wonderful to hear that you appreciated our team's excellent care and the convenience of the shuttle service. However, we always strive to deliver a 5 star experience, and it would be incredibly helpful to hear what more we could've done to achieve this goal. Please don't hesitate to reach out to me directly if you can share additional feedback. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 11, 2021

The agent and the service was good but needed to wait there for more than 2 and half hours . More

by SAILANI11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review. I am sorry for the long wait time and sincerely appreciate your patience with our team. Your review helps us improve our services moving forward. I hope we can earn your five stars during your next visit! Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 11, 2021

I'm giving five stars because of Evan Kendra in service he is friendly understood what I was saying was wrong with my vehicle he took time with me to go and look at my car and explained what was going to h More

by Suzala11
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
EVAN KENDRA-SERVICE DEPT
Nov 12, 2021 -

Al Hendrickson Toyota responded

What an outstanding review of Evan's above and beyond care! At Al Hendrickson Toyota, we believe that keeping our guests informed every step of the way sets us up for success. It's wonderful that you can tell how dedicated he is to providing our guests with the very best service, and we feel truly lucky to have him as a member of our team. Many thanks for supporting our business with this lovely review, and we look forward to seeing you again down the road!

November 11, 2021

The service staff are great. Thy make you feel welcome & explain everything in details. Work was done in reasonable time. More

by jvcbox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
Nov 12, 2021 -

Al Hendrickson Toyota responded

It's fantastic to hear our service team's informative and welcoming care earned us this great review! The Al Hendrickson Toyota team feels fortunate to be your chosen service provider, and we look forward to working with you again in the future!

November 11, 2021

I like how they handle their customers, everything very organized, im very impressed, thanks guys. More

by veronicasaftu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Nov 12, 2021 -

Al Hendrickson Toyota responded

We love that we've impressed you! Thanks for leaving Al Hendrickson Toyota this great review.

November 11, 2021

Ha sido mi dealer desde hace 6 años y estoy completamente satisfecho por sus servicios More

by RIGOBERTO VASQUEZ PENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Sanchez
Nov 12, 2021 -

Al Hendrickson Toyota responded

Gracias por la reseña, Rigoberto! Nos da mucho gusto oír que tuvo una buena experiencia trabajando con el equipo Al Hendrickson Toyota. Apreciamos su apoyo y esperamos volver a verle en el futuro!

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