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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,192 Reviews

7,192 Reviews of Al Hendrickson Toyota - Service Center

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October 22, 2021

Jarrett provided excellent service.They always provide Jarrett provided excellent service. They always provide great service at Al Hendrickson.Toyota Thanks, JG More

by Joel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Al Hendrickson Toyota responded

Thanks for the great review of Al Hendrickson Toyota! We're pleased that Jarrett delivered on our promise of excellent service.

October 22, 2021

Muy bueno el servicio y los q atienden muy formales y la atención muy rápida More

by Marcela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Al Hendrickson Toyota responded

Nos alegra que el servicio y la atención de nuestra personal le dejó satisfecha, Marcela! Gracias por compartir y por ser un cliente valorado en Al Hendrickson Toyota!

October 22, 2021

Very organized and professional and the staff was very friendly. The whole experience lasted about an hour. More

by DUVALLTAYLAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Al Hendrickson Toyota responded

We are delighted to hear that your recent visit to Al Hendrickson Toyota went so smoothly. Thank you for the rave review! Our team wishes you safe and happy driving.

October 22, 2021

Jarrod was extremely pleasant and explained everything. The waiting room had refreshments and a tv to keep you occupied while waiting. More

by GTRETOLA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Al Hendrickson Toyota responded

It's fantastic to hear that Jarrod's personalized and communicative care earned us this supportive review! Thank you for stopping by Al Hendrickson Toyota so we could assist you with your service needs, and we hope you'll be back next time you require automotive care!

October 22, 2021

Muy mala experiencia hoy día, espero que el servicio no siga así o perderá un cliente de casi 10 años. Se hizo un appointment por teléfono, la persona sabía todos los datos del carro y la razón por la cual More

by free11forever
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

Felt safe in waiting area also accommodating. Work was done in a very timely manner More

by ICHATWO
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Oct 22, 2021 -

Al Hendrickson Toyota responded

We're pleased that you felt comfortable waiting for your services, and we're happy that it didn't take too long. Let us know how the Al Hendrickson Toyota team can help next time!

October 21, 2021

Everything was good except for my car leaving the premises to have the oil change. More

by JERRYALI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

I received Prompt, courteous service. Got an early appointment so I didn’t have to wait long for servicing. More

by KKGORDON37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Marshall
Oct 21, 2021 -

Al Hendrickson Toyota responded

It was our pleasure to accommodate you and get you back on the road in no time! Thank you for trusting Al Hendrickson Toyota with your service needs, and drive safely!

October 20, 2021

Klaus rocks.. good communicator. Hooked me up quickly and is easy to get a hold of More

by MTAMIM27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Oct 20, 2021 -

Al Hendrickson Toyota responded

Attentive and communicative service is our bread and butter! Thank you for your support and for trusting Klaus and the Al Hendrickson Toyota team with your business!

October 20, 2021

Service advisors are rude and get mad when you do a walk in for an oil change More

by Luisrobertoph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No names he did not say his name and was wearing a mask
Dec 20, 2021 -

Al Hendrickson Toyota responded

We have much higher standards for our customers than this and I apologize that you didn't have a better visit with us. I will bring your feedback to the team and use it as a training opportunity so we can continue to go above and beyond for each of our guests. In the meantime, I would like to step in and see if there is anything I can do to make this up to you. Please consider giving me a call when time permits. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

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