Back

Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,070 Reviews

7,070 Reviews of Al Hendrickson Toyota - Service Center

Sort by
July 18, 2021

Good service, fast. Good attention. A Lot people available for the service. Good environment and Nice people. Good hours open and they have capacity employed. More

by NALLYRET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Al Hendrickson Toyota responded

Thank you for the kudos! We are delighted to hear the Al Hendrickson Toyota service team continues to deliver exceptional results for our valued guests. We appreciate your support and hope to work with you next time. Take care!

July 18, 2021

Klaus Cobb my service advisor very helpful and courteous. My car is always ready on time. Thank you for the great service. Good environment and nice people, More

by LYNCHJUDITH745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Jul 19, 2021 -

Al Hendrickson Toyota responded

Thank you for the five stars! We are happy to hear Klaus was able to get you and your vehicle back on the road in no time. Safe travels and have a great day! - Al Hendrickson Toyota

July 16, 2021

Klaus Cobb is an excellent service provider. Especially on a non Toyota vehicle. Anytime I had an issue, Klaus resolved it the same day. The service here is always efficient and friendly. More

by G. Mousekowitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Jul 16, 2021 -

Al Hendrickson Toyota responded

Thank you for your confidence in Klaus's work! It is terrific to know that you are always so well taken care of here at Al Hendrickson Toyota. Drive safely until we see you next!

July 16, 2021

friendly, professional service. no one tried to up sell me. word word word word word word word word word word word and the final word More

by psireci47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you again down the road!

July 15, 2021

Anthony Colin was an excellent service advisor. He confirm my service was under warranty & told me he and service staff would have my issue resolved quickly. I waited in waiting room & within 45 minu More

by RAV4owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Colin
Jul 15, 2021 -

Al Hendrickson Toyota responded

Thank you for the wonderful review and for trusting Anthony and the Al Hendrickson Toyota team with your vehicle care! It is truly our pleasure to assist you, and we hope we get the chance to work together again down the road.

July 15, 2021

I am a Hendrickson customer for many, many years. On the Service side, I have working with Chris LePorte for a quite a while. He is totally terrific, and I have recommended him to many people. More

by rick.waldman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Al Hendrickson Toyota responded

Rick, thank you for taking the time to leave us a review! We are pleased to hear that Chris took such good care of you here at Al Hendrickson Toyota, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

Jul 15, 2021 -

rick.waldman responded

Please also give Scott Zuckerman my Best Regards !!!!!

July 15, 2021

I have never had an issue until this visit. Jeffrey the service person who waited on me told me they would give me a ride to work but I had better have someone available to bring me back for pickup. I sai More

by CHRISHARP63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Aug 16, 2021 -

Al Hendrickson Toyota responded

Chris - I'm sorry to hear our transportation policy left you feeling disappointed, and I'll be sure to discuss these concerns with our team, as we constantly strive to improve our customer experience. If you'd like to have a conversation, don't hesitate to give me a call. We hope to have the chance to earn your business again in the future. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

July 15, 2021

La atención es excelente los recomiendo siempre resuelven tus problemas no te hacen esperas mucho como cliente me siento muy satisfecha con el servicio More

by MARIELKISBOZO11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Al Hendrickson Toyota responded

Gracias por la reseña fantástica! Estamos muy felices oír de que usted haya tenido experiencias tan buenas con nuestro equipo. Apreciamos mucho su apoyo y esperamos volver a verle por la próxima! - sus amigos de Al Hendrickson Toyota

July 15, 2021

I always take my vehicle to the dealership where I purchased the vehicle from. I decided to go to AL Hendrickson because it's more convenient. My service advisor Klaus is great. Car was done when pro More

by lyndas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Aug 16, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are grateful for your business and glad to hear that you had such a successful service experience working with Klaus. With regard to the rest of your feedback, I apologize for the inconvenience concerning your carwash and would be happy to speak with you to see if there is anything I can do to improve your visit. If you are willing to discuss this, please don't hesitate to give me a call. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

July 15, 2021

Las dos personas que me atendieron no solucionaron nada y fueron bastante déspotas, aún sigue el mismo ruido del carro, ellos no hicieron nada bueno para ayudarmen, el segundo día de mi visita no hicieron ab More

by ANMUNAR_0314
Customer Service
Recommend Dealer
No
Employees Worked With
Jeffrey Valdez - Chris kulauzidis
Aug 16, 2021 -

Al Hendrickson Toyota responded

Lamento mucho ver su frustración y me siento que usted salió sin mejor impresión. Sin embargo, las detalles que compartió aquí me sorprende y no suena como el nivel de atención que esperamos para nuestros clientes. Hablaré con nuestro equipo de servicio para mejor entender que sucedió en su visita y también me gustaría tener la oportunidad de hablar directamente con usted. Por favor, considere llamándome a (954) 972-1100 para que le pueda ayudar. Gracias, Gary Cann - Vice President Parts and Service

...
462
...