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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,164 Reviews

7,164 Reviews of Al Hendrickson Toyota - Service Center

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May 19, 2021

EXCELLENT SERVICE AND PROFESSIONALISM FROM HENRY DELGADO, TAKE CARE OF EVERYTHING SINCE THE MOMENT I GET THERE UNTIL THE MOMENT THAT EVERY WAS DONE AND HE PERSONALLY CALLED ME BACK More

by yate69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Al Hendrickson Toyota responded

We are thrilled to hear that Henry took excellent care of you and your vehicle. Thank you so much for being a great Al Hendrickson Toyota customer!

May 16, 2021

Never met so-called service advisor. No one ever asked my wife if there were any concerns with the car. She had a tire that was low on pressure. Wasn't checked, just rotated. Terrible service has forced m More

by csherm143
Recommend Dealer
No
Employees Worked With
Shedrick Anderson
Jun 12, 2021 -

Al Hendrickson Toyota responded

This review is very concerning to read. I expect the highest level of service from my team, and I am sorry to hear that this was not better reflected during your visit. We want the most for our guests, and I would appreciate the chance to speak with you to see if there is anything I can do to help. If you are interested in having that conversation, please do not hesitate to give me a call directly. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

May 16, 2021

Service is always a pleasure! Klaus makes it so easy evry single time. This time i did not have an appoiment but service was done in no time More

by ALINEFAROCHEF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus service department
May 17, 2021 -

Al Hendrickson Toyota responded

Thank you for leaving Al Hendrickson Toyota a review! We're thrilled to hear that Klaus and the service team never fail to make your vehicle maintenance experience a breeze, and we're grateful to have earned your repeat business. We hope the car is driving smoothly and we'll see you again next time!

May 15, 2021

Muy buen servicio , rapides, amabilidad por parte de sus empleados , muy recomendable, me parecio el precio razonable, la calidad del servicio es excelente, sin duda .. More

by ELIZABETHC108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Al Hendrickson Toyota responded

Elizabeth - Gracias por la reseña! Es excelente oír que tuvo una experiencia tan exitosa trabajando con el equipo Al Hendrickson Toyota. Le deseamos muchas millas felices y esperamos volver a verle en el futuro!

May 15, 2021

Usually very good .They found what was causing my car Usually very good . They found what was causing my car not to start. This happened twice in two months. The issue was in the car computer causing the More

by lwrnscur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in the Service area
May 22, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us this review. We do strive for thorough service here, and if there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

May 14, 2021

Shedrick Anderson is an excellent writer. I know my car is cared for and my time is valued. He and the dealership are 5 stars in my book! More

by DadofTwins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
May 14, 2021 -

Al Hendrickson Toyota responded

Thank you for your continued support of Al Hendrickson Toyota, and for your recommendation of Shedrick! Your business means a lot to us and we hope to see you next time!

May 13, 2021

Fuel Pump not repaired. GAS Gauge marks empty he service I receive from JE is why I’ve been with AH more than 10 years. JE makes it convenient to have my car serviced. More

by headam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2021 -

Al Hendrickson Toyota responded

I am sorry to hear that you did not have a more successful experience working with us. It is our goal to deliver efficient and knowledgeable service, and it is never our intention to inconvenience our guests. I would appreciate the chance to speak with you to see what I can do to help resolve things. I will search for your contact information, but in the meantime, please do not hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

May 10, 2021

The service I receive from Chris K is why I’ve been with AH more than 10 years. AH makes it convenient to have my car serviced. More

by PC
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Al Hendrickson Toyota responded

We are so grateful for your years of loyalty to Chris and Al Hendrickson Toyota! It means a lot to hear that you are always so well taken care of and we look forward to welcoming you back next time. Thank you and have a wonderful day!

May 09, 2021

Excellent drop in service experience. My battery needed replacement and there was a recall on my vehicle. Chris took care of both issues even though I did not have an appointment. More

by Ssully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Al Hendrickson Toyota responded

We're glad we were able to fit you into our service calendar and assist you with your battery replacement! It is truly a pleasure to serve you. Thank you for trusting the team here at Al Hendrickson Toyota with your car maintenance and see you next time!

May 09, 2021

Chris LePorte is always professional and he is the reason we keep coming back. Everyone we come into contact with is polite and courteous as well. More

by JANET92260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Al Hendrickson Toyota responded

It is validating to our team knowing we are providing this level of service and care to you! All of us at Al Hendrickson Toyota are pleased to hear Chris and our staff were kind and helpful during your visit. Thank you for your business and we hope to work with you again down the road. Have a great day!

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