Al Hendrickson Toyota - Service Center

Thank you much Shedrick, he helped me organize the issues with my car, he was very kind and helpful! And in addition, helped to organize the paint recall and ensure my car looks amazing! with my car, he was very kind and helpful! And in addition, helped to organize the paint recall and ensure my car looks amazing! More

This man can get things done. Highly recommended to anyone with any issue. Outstanding service, positive, a go getter, a helper, he's like a soldier too. anyone with any issue. Outstanding service, positive, a go getter, a helper, he's like a soldier too. More

I went in needing 3-4 things done, the biggest of which was some issues I had with my Apple iPod synching to the car's radio equipment. Rotate the tires, fix a couple of light bulbs, out the door. Not wh was some issues I had with my Apple iPod synching to the car's radio equipment. Rotate the tires, fix a couple of light bulbs, out the door. Not what happened. My main drive belt got replaced, stabilizer bar bushings got replaced, an oil & filter change I did not need nor ask for got done, and the air filters I asked to be replaced got replaced, along with all the brake fluid (not requested) and the tires got rebalanced (not requested) and an engine air induction cleaning done (not requested) all for the tidy sum of just under a $1,000. Not happy about this at all. And when you get told that you need all this stuff but you cannot see it or verify it, you feel like you've been put in a position you do not like or are comfortable with. I can honestly say I feel a bit taken advantage of. If someone could have shown me the issues and I got to see what needed to be done, I would be far more comfortable with the process. But not the way this way done. I like my Service Advisor very much, but this instance was not a good one for us. More

Jarrett Elder from the service department ALWAYS above and beyond with his customers. I highly recommend Mr. Elder for servicing needs and Al Hendrickson for your purchase!!!! and beyond with his customers. I highly recommend Mr. Elder for servicing needs and Al Hendrickson for your purchase!!!! More

Had a minor issue with my new Camry. Chris Leporte took care of me like a true professional! Everything was completed seamlessly and when promised. care of me like a true professional! Everything was completed seamlessly and when promised. More

El día que fui me dijeron una hora y fueron dos nunca me dieron documentos de lo que,le ha hicieron al carro dejaron un,pesado de plástico en tres el rallado y motor después que me fui del diler me llamaron dieron documentos de lo que,le ha hicieron al carro dejaron un,pesado de plástico en tres el rallado y motor después que me fui del diler me llamaron que me habían dado el papel de otra persona More

I always have a positive experience when I bring my car in for service. I have full trust in Chris K. I know he will always look out for me and my car. in for service. I have full trust in Chris K. I know he will always look out for me and my car. More

How can maintenance package be sold for thousands over my vehicle price but it did not cover a battery nor was one available? My battery died at the dealership and I thought wow I'm saved I'm glad I came her vehicle price but it did not cover a battery nor was one available? My battery died at the dealership and I thought wow I'm saved I'm glad I came here for my scheduled maintenance today. Only to be told that they don't cover the battery nor did they have a battery that fit my car! It's a bad practice to sale a car charge extra for a warranty and maintenance package but when there's a simple problem like a battery you send your customer somewhere else to fix the problem on their own! It was not a good customer experience! More

Muy mal servicio ,por un cambio de aceite y una rotación de llantas y remplazar u birlo me tuvieron 4 horas .es inaceptable. Q más les puedo decir , de llantas y remplazar u birlo me tuvieron 4 horas .es inaceptable. Q más les puedo decir , More

Everything was fine until the car was delivered to me and I noticed that I did not have my cable for the telephone, it is not what the car costs but the theft of the cable and nobody responded to such a terr I noticed that I did not have my cable for the telephone, it is not what the car costs but the theft of the cable and nobody responded to such a terrible experience More