Al Hendrickson Toyota - Service Center

The service department advisor was great .. your service department is horrible.. never deal with you guys again .. or recommend your dealership to anyone.. had .. had problems in the past with another Vehi department is horrible.. never deal with you guys again .. or recommend your dealership to anyone.. had .. had problems in the past with another Vehicle that was many years ago figured you may have change for the better apparently I was wrong More

Excellent service as expected from Shedrick. The drivers John and Damian transported me from and to the dealership while my vehicle was being serviced in style as usual. All the associates I came in contact John and Damian transported me from and to the dealership while my vehicle was being serviced in style as usual. All the associates I came in contact with gave Excellent and professional service. More

Jarrett amazing person kind, smart dedicated to his work respect your time I highly he knows his job and always friendly I highly recommend him respect your time I highly he knows his job and always friendly I highly recommend him More

Henry was very nice and courteous and I was taken care of very quickly. The service was done promptly and received a call from Henry was it was completed. very quickly. The service was done promptly and received a call from Henry was it was completed. More

Excelente atencion del Sr. Henry Delgado y muy buen servicio para mi camioneta y entrega a la hora correcta que me informaron que estaba lista servicio para mi camioneta y entrega a la hora correcta que me informaron que estaba lista More

Excelente atención , no esperamos mucho tiempo, el trato del vendedor fue excelente no me puedo quejar porque todo estuvo muy bien el día de mi visita del vendedor fue excelente no me puedo quejar porque todo estuvo muy bien el día de mi visita More

I always choose Jarrett as my advisor because he very thorough with his work. Not to mention his knowledge about his work. Excellent customer service skills! thorough with his work. Not to mention his knowledge about his work. Excellent customer service skills! More

It was a professional experience and I really am satisfied with the prices on my oil change. Thank you. Service department is the BEST!! The service department is what keeps the sales peoples jobs i satisfied with the prices on my oil change. Thank you. Service department is the BEST!! The service department is what keeps the sales peoples jobs if it was not for them you would be out of business, you should buy them a drink or lunch once in a while, because I can just go an buy a use car on autotrader and take it to the dealership and have the service department fix my car. All the sales people do is walk around. I have worked in this industry and know what it is like, they stand outside in the heat all day long while you guys sit in the ac and make more money than them. They are the reason you guys eat. People go in knowing what they want to buy and there budget, it is not that hard to look up online. The product sells itself. The service department are better sales people then you. I sat in the new car lobby and waited for my car to be fixed and no one approached me and asked if I was in the market for a new car or wanted to trade in my car. More

It's always a pleasure to go to AHT. Klaus and Norman and the best in service. James in parts for assisting me with a return and Dexter is my go to when I buy or lease.. the best in service. James in parts for assisting me with a return and Dexter is my go to when I buy or lease.. More

I arrived 10 minutes before my 10am appointment for an oil change and left 2 hours 15 minutes later. Last time it took 1 hour for an oil change with an appointment...Don’t think I will be servicing my oil change and left 2 hours 15 minutes later. Last time it took 1 hour for an oil change with an appointment...Don’t think I will be servicing my car at Hendrickson which is located 30 minutes drive from my home. There are several auto service companies near me. This is the only negative experience I had at your dealership however the time is very important to me and I did not expect to wait that long with an appointment... More