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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,079 Reviews

7,079 Reviews of Al Hendrickson Toyota - Service Center

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February 19, 2021

Great service. Jarret was amazing & really helpful. The timing was on point. And so far my car is working great. Look forward to bring my car there again when needed More

by SHIMONKBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Al Hendrickson Toyota responded

We are so happy to hear that your vehicle is running smoothly after your visit with us at Al Hendrickson Toyota. Thank you for giving a shout-out to Jarret! We will be here to assist with your future auto needs.

February 19, 2021

I bought my 2010 camry here in 2009 and it has always been serviced here. Everyone is friendly and professional I will continue patronizing Al Hendrickson Toyota. More

by trublu61469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashier was very pleasant and friendly
Feb 19, 2021 -

Al Hendrickson Toyota responded

We are so grateful for your loyal business! Thank you from all of us at Al Hendrickson Toyota.

February 19, 2021

My technician was very nice and knowledgeable and is also professional and courteous. Overall service great’ They made it possible that I had a ride back home until my car was ready. More

by TROPICALFLOWER2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Feb 19, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we hope to see you again at Al Hendrickson Toyota!

February 19, 2021

i have been using AL Hendrickson for over 20 yearsalways i have been using AL Hendrickson for over 20 years always done right by me they are professionals when they repair and service the vehicle I hav More

by stumark51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
Feb 22, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! We couldn't be more grateful for your longtime business here at Al Hendrickson Toyota, and it means a lot to know that we have earned your trust. It is always a pleasure to assist you, and we look forward to working with you for years to come!

February 18, 2021

I would like to thank Al Hendrickson Toyota and Toyota corporate for resolving the recall paint issue on my Toyota Avalon the body shop did a fantastic job on my car and it was done in a timely manner. Th More

by markmassage
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charles Wilbur
Feb 18, 2021 -

Al Hendrickson Toyota responded

We are happy we could help, Mark! Thank you for giving Al Hendrickson Toyota your business, and for taking the time to share your positive experience. Drive safely and have a great day!

February 18, 2021

Just had my Rav4 serviced at Al Hendrickson Toyota. Klauss Cobb was my service professional and as always he was outstanding, fast courteous service second to none. Thank you More

by davidh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Feb 18, 2021 -

Al Hendrickson Toyota responded

David - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Klaus went above and beyond to assist with your vehicle. Drive safely in your Toyota RAV4, and we hope to see you again down the road! - The Al Hendrickson Toyota team

February 17, 2021

I was promised tint on the front windows of my vehicle at the time of purchase. Brought my 4runner in a couple weeks later and it was taken care of as promised. More

by PUMAATT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jen in Service
Feb 17, 2021 -

Al Hendrickson Toyota responded

Thank you for the five-stars! We appreciate your confidence in our team and are happy to hear that you had such a great experience working with us. Drive safely in your Toyota 4Runner, and we hope to see you again down the road!

February 17, 2021

Always a nightmare had appt for 8am to have tint redone and oil change ended up being driven home then picked up at three to be there until 5:30 yes they did my front and rear breaks as an add on I paid More

by Dollartile16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Al Hendrickson Toyota responded

This is a concerning review to read. We strive for transparent service here, and I would be more than willing to speak with you directly about what happened and ensure we clear up any confusion. Unfortunately, I am unable to find your contact information based on this review. Would you consider giving me a call? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

February 17, 2021

Came in for a tire rotation on my Tacoma, Chris in the service department was great! However, I tried to get in contact with the parts department 4 times earlier that day to get a quote on a part, and was More

by Kasey Fraize
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Al Hendrickson Toyota responded

Kasey - This doesn't sound at all like the level of customer care I expect from my team, and I'd like to apologize. I'll be sure to address your feedback with everyone so we can make sure this doesn't happen again. We value your business, so if there's anything else I can do for you, please don't hesitate to reach out. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

February 17, 2021

Thank you. Fast service, well treated. Offered additional service needed. First time visitor and hopefully will use again. Clean place. Easy access to visit. Txs More

by RICHARD@LEASOURCING.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Feb 18, 2021 -

Al Hendrickson Toyota responded

We are so happy to welcome you to Al Hendrickson Toyota! It is great to hear that our team took top-notch care of you during your recent visit. Thank you for your business, we look forward to assisting you next time!

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