Al Hendrickson Toyota - Service Center

returning a lease.waited 30mins just to get someone returning a lease. waited 30mins just to get someone after checking in. But there were people just standing around poor service from first sales pe returning a lease. waited 30mins just to get someone after checking in. But there were people just standing around poor service from first sales person, like i was wasting his time. He left and never came back, then a new person came much nicer. Guess if you are not buying a car you are a bother. More

From the time I arrive with my car for service until I pay at the counter I am treated with the utmost respect and courtesy. From Chris, the drivers who take me home and pick me up to the person I give m pay at the counter I am treated with the utmost respect and courtesy. From Chris, the drivers who take me home and pick me up to the person I give my check to. I love my Toyota because it is so reliable just like the service department. Thank you. More

Fantastic customer service, Jarret in the service department was professional, very freindly & considerate. We are very happy with Al Hendrickson Toyota, will definitely recommend to others. department was professional, very freindly & considerate. We are very happy with Al Hendrickson Toyota, will definitely recommend to others. More

I purchased a used car on Tuesday night, told sales person and Manager I would be there Thursday afternoon to pick up car. The car was not ready at 3PM person and Manager I would be there Thursday afternoon to pick up car. The car was not ready at 3PM More

Fast, easy, and informative fast informative easy, easy fast informative easy informative fast fast fast fast fast fast fast ... don’t ask me to do this - if you’re going to force me to write a paragraph. fast informative easy informative fast fast fast fast fast fast fast ... don’t ask me to do this - if you’re going to force me to write a paragraph. It was fast and easy and got completed More

I was so amazed how quickly my service was completed. Less than an hour. I have heard horror stories of long waits at the dealership. Thank you Thank you!!!! Less than an hour. I have heard horror stories of long waits at the dealership. Thank you Thank you!!!! More

I went to get my tints done and they cracked the top passenger corner of my front windshield of new car and manager Norman Frantz refuses to take responsibility for damage on my new vehicle and no one h passenger corner of my front windshield of new car and manager Norman Frantz refuses to take responsibility for damage on my new vehicle and no one has returned my call to resolve this More

I think the best dealership I been too excellent experience work done on time customer service wonderful I definitely will recommend family and friends to this dealer experience work done on time customer service wonderful I definitely will recommend family and friends to this dealer More

Service was awesome Jennifer very on top of things ! Your internet appraisal guy or whatever you deal with to get appraisal that was nothing but a hassle and a waste of my time internet appraisal guy or whatever you deal with to get appraisal that was nothing but a hassle and a waste of my time More

Really bad experience she wasn’t not doing her job at all made me wait 3 hours for service after 3 hours my car was still parked not put inside the shop she totally forgot about my car and it wasn’t busy tha made me wait 3 hours for service after 3 hours my car was still parked not put inside the shop she totally forgot about my car and it wasn’t busy that day she kept telling me 5 minutes when I had to tell her isn’t that my car right there that’s when she out it inside for service More