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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,137 Reviews

7,137 Reviews of Al Hendrickson Toyota - Service Center

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December 12, 2020

I always love coming here and seeing my favorite service person Jarrett Elder! He is always so helpful making sure everything is perfect...he is such a blessing! More

by BRANDEE1110
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Al Hendrickson Toyota responded

Hi Brandee - We are delighted to hear that you enjoy your visits with us at Al Hendrickson Toyota. Thank you for sharing such kind feedback about Jarrett! We look forward to working together for years to come.

December 11, 2020

My visit was great, excellent service, my vehicle was finished in time for me to get to work in time i will service anytime when needed More

by evonniemac
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Dec 14, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Al Hendrickson Toyota, and we look forward to your next visit!

December 11, 2020

I really appreciate the service and opportunity that Al Hendrickson offer me. There are great people in this enterprise Al Hendrickson. Currently a student at ATC and they still give me opportunity to be More

by brazela_offrans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Excellence all the way up
Dec 11, 2020 -

Al Hendrickson Toyota responded

It was such a pleasure doing business with you. Thank you from all of us here at Al Hendrickson Toyota!

December 11, 2020

Herry is the best! Always so professional and honest. That is the main reason I go there to have my 2013 Prius car service there More

by ANARUDNICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2020 -

Al Hendrickson Toyota responded

Thank you so much for trusting us with your 2013 Toyota Prius! We are thrilled to hear that you can depend on Henry for professional service, every time. Have a wonderful weekend! - Al Hendrickson Toyota team

December 10, 2020

Wilnord Charles was my service rep. and I had a great experience with him. Very thorough and got me in and out quickly. Makes the process easy. More

by LATAM14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilnord Charles
Dec 10, 2020 -

Al Hendrickson Toyota responded

It's wonderful to hear that your recent service visit to Al Hendrickson Toyota was quick and easy. Thank you so much for stopping by to write us a review! For all your future auto needs, we will be here to help.

December 10, 2020

Chris LaPorte is the best. Service is excellent. I was upset at having to pay $850+ to replace a wheel. If I knew that parts were so high, I would have gone elsewhere. More

by MUSICAROLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us this review and feedback. While we are pleased to hear that Chris took such good care of you, I am a bit concerned to hear that you are frustrated with the pricing. We do strive for competitive pricing here, and I would be more than willing to speak with you directly about the cost of your service. Please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 10, 2020

Another great experience! Got my leased CHR through its 1-yr check up! I’ve been coming here since 2000! Very happy with all my leases over the years! More

by BALERC
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Al Hendrickson Toyota responded

We're so lucky to have you in the Al Hendrickson Toyota family! It's wonderful to hear that our service team made your one-year checkup just as enjoyable as you've come to expect. Thank you for trusting us with all your leasing and maintenance needs over the years!

December 09, 2020

Service provided was oil change. Car was ready and was never notified. The wrong mileage was written on my receipt. Communication here is very poor. More

by SKCORNETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Al
Jan 07, 2021 -

Al Hendrickson Toyota responded

This doesn't sound like the exemplary service we pride ourselves on here, and I'm disappointed to see this review. I would be more than willing to speak with you directly about what happened during your visit and see what we can do to make this right. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 09, 2020

They make customers a priority even during their busiest times. I’ve trusted them from the day of purchase to now. They always come through for me More

by JJS09BOCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are thrilled to hear that you are so confident in the Al Hendrickson Toyota team. Safe travels, and we hope to continue to earn your business down the road!

December 09, 2020

Anthony was very courteous and attentive even though he had a lot to get done. My car is now driving like new thanks you all! More

by auguste_nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
4.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Juan Diaz, Sherylene C, Austin R
Dec 09, 2020 -

Al Hendrickson Toyota responded

We're thrilled to hear that Anthony went above and beyond to take such good care of you and your vehicle! Thank you for trusting Al Hendrickson Toyota with your repair needs!

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