Al Hendrickson Toyota - Service Center

Came to replace my battery who's suppose to cover under Came to replace my battery who's suppose to cover under warranty.Dexter treated me unfair i had to ask for a manager before my issue can be resolv Came to replace my battery who's suppose to cover under warranty.Dexter treated me unfair i had to ask for a manager before my issue can be resolved. More

What a relief. To find a service dept. that puts the customer first and not the bottom line. You are my location of choice moving forward for anything Toyota related. customer first and not the bottom line. You are my location of choice moving forward for anything Toyota related. More

The professionalism of the staff at this dealership is incredible. Especially in the service department. I truly appreciate the service and attention I receive. I want to especially commend Chris Laporte incredible. Especially in the service department. I truly appreciate the service and attention I receive. I want to especially commend Chris Laporte for his professionalism and patience as I continue to become accustomed to the features of my vehicle. More

La atencion fue rapida, muy atento el senor Henrry Delgado, tiene conocimiento, tiene paciencia con el cliente, muy bueno porque habla 2 idiomas, he aprendido a conocer el carro, gracias a su atencion Delgado, tiene conocimiento, tiene paciencia con el cliente, muy bueno porque habla 2 idiomas, he aprendido a conocer el carro, gracias a su atencion y profesionalismo. More

I just had my first time service two days ago and little issues with my car . Mr Klaus Cobb is very nice to me and listen to my complaints. He helped fix my car in a Very professional manner . issues with my car . Mr Klaus Cobb is very nice to me and listen to my complaints. He helped fix my car in a Very professional manner . More

Regular tune up took almost two hours. Very inefficient. Seemed very busy. I had an appointment and saw my car go in 1/2 hour after I came. Scheduling very ipoor Seemed very busy. I had an appointment and saw my car go in 1/2 hour after I came. Scheduling very ipoor More

The worst dealership I have ever been to. From purchasing a car, to trying to purchase another which I did not to the service. I have owned a wide variety of vehicles and have never received such poor custom a car, to trying to purchase another which I did not to the service. I have owned a wide variety of vehicles and have never received such poor customer service. More

Jarret is a favorite!! He always is on time and makes sure I understand and know everything regarding my vehicle! I appreciate the wonderful service! sure I understand and know everything regarding my vehicle! I appreciate the wonderful service! More

Been dealing with a Hendrickson since 2015 and this was my worst experience, Henry is such a disrespectful nasty person, he very rude and I was just so disgusted with his nasty dirty attitude. I Dont think my worst experience, Henry is such a disrespectful nasty person, he very rude and I was just so disgusted with his nasty dirty attitude. I Dont think I'll ever go back to Al Hendrickson. I didn't even sleep because of the disrespect this man gave me and I just stay calm. I'm upset with myself For not putting him in his place. Henry you are a very nasty service agent & I mean very very nasty and rude. More

He explained everything that I needed to do for my vehicle . I told him I couldn’t afford the cost at this moment. Maybe next time vehicle . I told him I couldn’t afford the cost at this moment. Maybe next time More