Al Hendrickson Toyota - Service Center

CJay is wonderful. He made sure everything I asked about was checked. And contacted me with costs before any work was done. He made sure everything I asked about was checked. And contacted me with costs before any work was done. More

I feel when it was under the old dealership, it was being run properly. Now that’s under new management, the waiting area first off is terrible. They have sports blasting in there (only pertaining to the men run properly. Now that’s under new management, the waiting area first off is terrible. They have sports blasting in there (only pertaining to the men, not going for men and women) where it’s hard to make a phone call . The seating arrangement is terrible and very uncomfortable if you have to sit there for 5 hours. The chairs that were there before at least were somewhat comfy but it looks run down and is uncomfortable. The vending machine is terrible all unhealthy food and the drinks are all unhealthy. Plus the constant phone calls to sell your car while getting service done on your car is terrible. It’s like I’m getting harassed to sell my car because you guys are not getting enough business. Like change back how it use to be because your dealership is going downhill as time goes on. I bought over 10 cars with Al Hendrickson for almost 10 years and I’ve never seen the dealership being run so poorly. Plus you have no accessories for the car anymore like as far as wheel covers or anything else we would need for the car. The only good thing I can say is at least my car gets fixed and my service guy CJ is there but the overall atmosphere is horrendous. More

Fantastic service and assistance Klaus Cobb is what makes me a return customer. The best me a return customer. The best More

Klaus is always the best. Updates on timing, work needing to be done, follow up for next service appt. Updates on timing, work needing to be done, follow up for next service appt. More

I had an oil change done and the mechanic neglected to put the oil cap back on. Oil splattered all over my engine. put the oil cap back on. Oil splattered all over my engine. More

Salesperson Junior was very nice and attentive to our needs, from start to finish. Knowledgeable and experienced about his job. needs, from start to finish. Knowledgeable and experienced about his job. More

Henry delgado , excelente persona y servicio, muy agradecido , y llevo mi carro hace diez anos. agradecido , y llevo mi carro hace diez anos. More

Excellent customer service and fast service very friendly and kind Always a pleasure going here for service and kind Always a pleasure going here for service More

KLAUS IS THE BEST GOES ABOVE AND BEYOND HE KEEPS ME IN THE LOOP I NEVER HAVE ANY ISSUES :) THE LOOP I NEVER HAVE ANY ISSUES :) More

I’m back after 10 years to service my car and I notice improvement on the service service manager I think his name is Manny really nice and care about the customer satisfaction hoping everything gets bett improvement on the service service manager I think his name is Manny really nice and care about the customer satisfaction hoping everything gets better More