Al Hendrickson Toyota - Service Center

SERVICE WAS AWESOME ON TIME AND THE QUALITY OF WORK SERVICE WAS AWESOME ON TIME AND THE QUALITY OF WORK PERFORMED WAS INPECTABLE, I WILL RECCOMEND THIS DEALER SHIP TO ALL MY FAMILY AND FRIENDS SERVICE WAS AWESOME ON TIME AND THE QUALITY OF WORK PERFORMED WAS INPECTABLE, I WILL RECCOMEND THIS DEALER SHIP TO ALL MY FAMILY AND FRIENDS More

It was a busy day but my service rep, Chris Leporte was as usual very efficient and sorted me out very quickly. I like and am very satisfied with the service I get at Al Hendrickson. Thanks Team for the gr as usual very efficient and sorted me out very quickly. I like and am very satisfied with the service I get at Al Hendrickson. Thanks Team for the great work and best wishes to you and the family for the season. More

I normally have a great experience with the service department but not this time. I came in for an oil change and a nail in my tire. I was told after waiting over an hour that they cannot repair the department but not this time. I came in for an oil change and a nail in my tire. I was told after waiting over an hour that they cannot repair the tire because of the placement of the nail on the outside of the tire. It was not. It was in the middle of the tire and he said I would have to get a new tire but it was not in stock and would have to be ordered for next week and I would have to come back for that. Next he said my stabilizers were broke and leaking, whatever that means, and would need to be replaced. He quoted me a price and I said go ahead and do it and it would take another 2 hours. So I waited. He did offer a ride home but I decided to stay. One and a half hours later he approached and said they needed to order the part but when it arrived it was the right box but wrong part and I would have to leave it overnight. He did offer me a rental but I refused. He said it would be ready tomorrow morning. I called after 12 but it was still not ready. I was finally able to pick it up around 3. Very disappointing. If you are going to offer to fix the car you should make sure you have the parts in stock prior to taking it apart and leaving me without a car.. I now have to go get a new tire or see if I can have it repaired elsewhere. Not happy with this visit More

I always love coming here and seeing my favorite service person Jarrett Elder! He is always so helpful making sure everything is perfect...he is such a blessing! person Jarrett Elder! He is always so helpful making sure everything is perfect...he is such a blessing! More

A guy do service paper work gave not good attitude with customer , when customer ask him about these others services. The guy look angry customer customer , when customer ask him about these others services. The guy look angry customer More

Service required a second visit the following day. Unnecessary loss of time. Problem resolved, no charge to customer (dealer indirectly recognized its overlook at the first service). Service Handler Unnecessary loss of time. Problem resolved, no charge to customer (dealer indirectly recognized its overlook at the first service). Service Handler rather unfriendly. No such a words as: "good morning, please, You're welcome!" More

I really appreciate the service and opportunity that Al Hendrickson offer me. There are great people in this enterprise Al Hendrickson. Currently a student at ATC and they still give me opportunity to be Hendrickson offer me. There are great people in this enterprise Al Hendrickson. Currently a student at ATC and they still give me opportunity to be part of the them thanks. More

Herry is the best! Always so professional and honest. That is the main reason I go there to have my 2013 Prius car service there That is the main reason I go there to have my 2013 Prius car service there More

My visit was great, excellent service, my vehicle was finished in time for me to get to work in time i will service anytime when needed finished in time for me to get to work in time i will service anytime when needed More

Chris LaPorte is the best. Service is excellent. I was upset at having to pay $850+ to replace a wheel. If I knew that parts were so high, I would have gone elsewhere. upset at having to pay $850+ to replace a wheel. If I knew that parts were so high, I would have gone elsewhere. More