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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,164 Reviews

7,164 Reviews of Al Hendrickson Toyota - Service Center

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November 26, 2020

The best service. Can't wait for the next service. Very convenient near my house. Will highly recommend it my family and friends have there service there. More

by mapena36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Nov 30, 2020 -

Al Hendrickson Toyota responded

Thanks for trusting Al Hendrickson Toyota with your business. We look forward to taking care of you during your next service visit!

Nov 30, 2020 -

mapena36 responded

Thank you

November 26, 2020

Shedrick from the margate branch helped me with my maintenance service and he was great. The process was so quick and easy! I dropped my car off. And had it ready in under an hour. He was professional More

by simonesmith03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Nov 30, 2020 -

Al Hendrickson Toyota responded

Thank you for trusting Al Hendrickson Toyota with your business. Shedrick is great to work with and we're happy to hear that he made the right impression during your visit. We look forward to working with you in the future!

November 25, 2020

I had a Toyota Highlander. Then I went to a Mitsubishi Cross. But I still use the same service guy. Klaus at Al Hendrickson Toyota. He is reliable, trustworthy and treats you like family. No matter what c More

by G. Mousekowitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Nov 25, 2020 -

Al Hendrickson Toyota responded

Reviews like this one always make us smile! It's amazing to hear that Klaus has been with you through multiple cars, through thick and thin, and we'll be sure to relay your kind words to him. Thank you for trusting Al Hendrickson Toyota with all your repair and maintenance needs!

November 25, 2020

Really a bad experience Thanks for nothing DEVON Really a bad experience Thanks for nothing DEVON inefficient FERNANDO run my credit more than 3 times without reason Im not satisfy with the s More

by SERGIOGARCIAP80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devon W
Dec 29, 2020 -

Al Hendrickson Toyota responded

Sergio - This is a concerning review to read, and it certainly doesn't sound like the transparent and accommodating service we strive for here. I would be more than willing to speak with you directly about what happened. Please don't hesitate to call me if you would like to speak to me. Thank you, Scott Zuckerman- General Manager- 954-545-6570

November 25, 2020

Always great service from Jarrett and Norman in the service department, service that delivers on the promise of keeping my high mileage Camry and Sequoia vehicles driving on the road for my entire fam More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Al Hendrickson Toyota responded

Paul, thank you for taking the time to leave us a review! Jarrett and Norman are both excellent members of our team at Al Hendrickson Toyota, and we will be sure to let them know that you appreciate their help. It is always a pleasure to service your Toyota Camry and Toyota Sequoia, and we look forward to your next visit!

November 25, 2020

i had to come in for service without an appointment and was taken care off in a reasonable time frame. the vehicle was serviced in an efficient manner. More

by saulf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Al Hendrickson Toyota responded

Thanks for letting us take care of you and your vehicle! It was our pleasure to make your service visit efficient and convenient. We're grateful to have you as a Al Hendrickson Toyota customer!

November 25, 2020

I made an appointment for a recall and when I arrived at the dealership, they didn’t have the part. I thought that was why I made an appointment! More

by CHRISTINA_A_JONES81
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Al Hendrickson Toyota responded

Christina - It sounds like there may have been a miscommunication here, and I sincerely apologize for the inconvenience. I would like to ensure we get this taken care of for you. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 24, 2020

I received excellent service from Chris LeporteHe made I received excellent service from Chris Leporte He made sure I got a ride home promptly so I didn't have to wait. The drivers were very courteous a More

by HMCOLB32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Al Hendrickson Toyota responded

We love five stars! Thank you for posting about your recent visit with us at Al Hendrickson Toyota and your time working with Chris. We hope that you have a great week!

November 23, 2020

Excellent service attitude from Chris Kulazdis. As soon as I arrive he come and take my car for the service as is schedule. No waiting time. this is great. More

by alberto.gutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Al Hendrickson Toyota responded

Alberto - We are so happy to hear that Chris helped make your service visit quick and easy. Thank you for supporting him by posting a review! Our team at Al Hendrickson Toyota wishes you safe driving.

November 23, 2020

Service department was excellent only about one hour and I was on my way home it’s the only place I get my RAV4 serviced More

by FFUTIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Al Hendrickson Toyota responded

We can't thank you enough for being a loyal Al Hendrickson Toyota customer! We really appreciate you trusting us with your Toyota RAV4 time and time again. Enjoy your week!

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