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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,033 Reviews

7,033 Reviews of Al Hendrickson Toyota - Service Center

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May 16, 2020

This was by far the worst experience ever. I waited for 5 hours for a service I was told that would take 2 hours, I missed my doctors appointment. I will never come there to get my car serviced ever again. More

by MSLILTEE
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Al Hendrickson Toyota responded

I would like to sincerely apologize that your service visit ran long. I hate that we inconvenienced you and I will look into what caused these delays. Please give me a call if you would like to discuss this further. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

May 14, 2020

Toyota has always made me feel comfortable and safe. The costumer service is great. The service department I can trust. Overall Klaus is my favourite person. Thanks Toyota. More

by COCKINGSA
Recommend Dealer
Yes
Employees Worked With
Klaus
May 14, 2020 -

Al Hendrickson Toyota responded

Thanks for taking the time to review Al Hendrickson Toyota. Klaus is great to work with and will appreciate your kind feedback! We look forward to seeing you next time.

May 14, 2020

I am a very happy customer of AHT service dept. Oscar Vizcarra is my service agent and because of his excellence at his profession, I only bring my Toyota here for service. There are other wonderful pe More

by 711JEN
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra , Fred Mohi
May 14, 2020 -

Al Hendrickson Toyota responded

Thank you so much for writing such a kind review! Our team members Oscar & Fred will be happy to know that their efforts were so appreciated. We look forward to working with you during your next visit to Al Hendrickson Toyota, Jennifer!

May 14, 2020

Consistently terrific support for my 2005 4Runner AHT has satisfactorily serviced my vehicle since it was new. Kudos to Chris Leporte; a focused, friendly and customer savvy service representative. Hi More

by Waryman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Al Hendrickson Toyota responded

Thank you for the review! It is always our pleasure to service your vehicle here at Al Hendrickson Toyota, and we will certainly let Chris know that you appreciate his help. We look forward to your next visit!

May 14, 2020

Awesome folks that know their jobs and takes care of the customer. They're still customer centric despite this issue we are facing. Thanks for doing this. More

by XB615
Recommend Dealer
Yes
Employees Worked With
Don't remember
May 14, 2020 -

Al Hendrickson Toyota responded

It means a lot to our team that you took the time to share these kind words! We're proud to be able to help take care of you and your vehicle during these times. Safe driving and thank you for supporting Al Hendrickson Toyota!

May 06, 2022 -

XB615 responded

Always accommodating.

May 14, 2020

Wilnord Charles is an Excellent customer service, he paid attention to every details, and made sure my car well taking care of, and thanked me for doing service An Al Hendrickson service Dept. More

by babylove995200160
Recommend Dealer
Yes
Employees Worked With
Wilnord Charles
May 14, 2020 -

Al Hendrickson Toyota responded

Thank you for doing business at Al Hendrickson Toyota. We look forward to working with you at your next service appointment!

May 14, 2020

They were good with me and took car of my car no complaints i enjoy they're service........... Good dealership would recommend to friends and family. More

by BIGMOFLA
Recommend Dealer
Yes
Employees Worked With
Oscar
May 14, 2020 -

Al Hendrickson Toyota responded

We're grateful to see this feedback as our team strives to take care of customers. Thanks for supporting Al Hendrickson Toyota!

May 14, 2020

Very knowledgeable, he promised/delivered my car on the time before I went to work. Even doe I have a Kia I trust toyota with my car 😎 More

by CLARIBELDLSANTOS
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
May 14, 2020 -

Al Hendrickson Toyota responded

Thank you for the five stars! We are so glad you enjoyed working with our team at Al Hendrickson Toyota, and if you ever need anything else, don't hesitate to give us a call or come back and see us again!

May 13, 2020

Super amazing service. All service department at Toyota Hendrickson dealership works hard to help the customers, which is very very good at this difficult time. I'm proud, I’m happy and I will always reco More

by b.orlov
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Al Hendrickson Toyota responded

It really means a lot that you recommend Al Hendrickson Toyota to your friends and family. Thank you so much! We are grateful for our customers' support and look forward to your next visit.

May 13, 2020

It was a pleasure to do business with Al Hendrickson Toyota. Social distancing was practiced and all assistants wore facial masks. They were all very professional The work was done within the time spe More

by AISHASUE1288
Recommend Dealer
Yes
Employees Worked With
Daniella
May 13, 2020 -

Al Hendrickson Toyota responded

Thank you for the 5-star review! It was a pleasure to do business with you as well here at Al Hendrickson Toyota, and we hope to see you again sometime!

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