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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,033 Reviews

7,033 Reviews of Al Hendrickson Toyota - Service Center

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January 30, 2020

Great service in a reasonable amount of time. Customer service is on point, Jarett always take his time to answer all my questions and make sure my car got excelent care. More

by DANDY0225
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to review Al Hendrickson Toyota! Customer feedback means everything to us. We look forward to working with you at your next service visit!

January 29, 2020

Advisor did not explained what was done to my car. Sales is great. Service I would not recommend. I have only gotten one good service advisor since 2017. I may not use service again because of my last More

by juicied
Recommend Dealer
No
Employees Worked With
Marcus Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
January 29, 2020

Me, trataron muy bien el agente que me atendió y mi carro estaba listo en el tiempo estipulado por el agente. Gracias por sus servicios More

by cguerra08
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Al Hendrickson Toyota responded

Gracias a usted por su reseña amable! Estamos muy felices que haya recibido la atención que usted merezca y fue nuestro privilegio de ayudarle con su carro. Esperamos verle de nuevo aquí en Al Hendrickson Toyota!

January 29, 2020

Well cared for by Service Associate I was well treated at the time of my visit. The service associate doing my service intake was extremely helpful and went out of his way to track down More

by Oskardog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Jan 29, 2020 -

Al Hendrickson Toyota responded

It means a lot to hear that your service representative "went the extra step" to assist you. Thank you very much for reviewing Al Hendrickson Toyota and rating us five stars! We hope we have the chance to work with you in the future.

January 29, 2020

FAST, EFFICIENT THANKS TO CHRIS LAPORTE CHRIS LAPORTE IS BE SERVICE MAN. HE MAKES YOU FEEL LIKE FAMILY AND TOTALLY TAKES CARE OF YOU!!!!! EVERYONE N THE DEPARTMENT IS FAST AND EFFICIENT. More

by JOYATJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us such a great review! Welcome to the Al Hendrickson Toyota family!

January 29, 2020

All in all I was happy but some improvements are needed on time to finish. Took me 1 1/2 hrs for a oil change and tire rotation. My air conditioning setting seem to be defaulted to lo and I have it set at More

by j.maisonet80
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to write us a review. I am pleased to hear that you were happy overall, but I will also keep your feedback in mind moving forward. If there is anything else we can do for you, please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

January 29, 2020

When I called to make appointments the person I spoke to was friendly and helpful. When I went Richard was very friendly and helpful and nice More

by JEREMIAH29_011
Recommend Dealer
Yes
Employees Worked With
Richard Desvarieux
Jan 29, 2020 -

Al Hendrickson Toyota responded

Jeremiah - Friendly service is our goal and we are delighted this came through during your visit! Thank you so much for choosing Al Hendrickson Toyota for your auto service needs. We hope to see you down the road.

January 29, 2020

Service Department gave incorrect information about my extended warranty. I was told I would have to pay for an added tire rotation which is covered under my ToyoGuard Platinum plan. I purchased my car at More

by SARA.DEBELLIS
Recommend Dealer
No
Employees Worked With
Chris K
January 28, 2020

I took my car in for it's scheduled maintenance service and as always Chris Leporte is very helpful and informative about what needs to be done and the price. He let's me know if it is something that need More

by LADYLYNNEKAYE
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Al Hendrickson Toyota responded

Thanks for taking the time to share your experience. At Al Hendrickson Toyota, our team is devoted to making customers feel confident during every step of the buying process. We look forward to working with you in the future!

January 28, 2020

Forgot something I went in for a nail in a tire, which was resolved by putting a tire on to replace, but I still have warning that my windshield wiper fluid is low whe More

by NOSRALH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Feb 03, 2020 -

Al Hendrickson Toyota responded

I'm sorry to hear that you still have a warning light after your visit with us. We certainly want to look into this for you, but I won't be able to find your phone number based on the information provided. Would you please reach out to me when you have a moment so we can discuss this further? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

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