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Al Hendrickson Toyota - Service Center
Coconut Creek, FL
7,170 Reviews
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7,170 Reviews of Al Hendrickson Toyota - Service Center
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February 03, 2020
I was very disappointed and unsatisfied with the outcome of my last visit. I brought my Sequoia in because the Radio was cut off and reboot itself every 5-10 minutes. I was told it needs a software update w of my last visit. I brought my Sequoia in because the Radio was cut off and reboot itself every 5-10 minutes. I was told it needs a software update which was done by the service department. When I got the car back the radio played for approximately 5min. before it cut off again. This happened before I left the dealership. After I call the technician out to see this he said that it seems that the radio did not take the update because it has a problem within the unit and it will need to be replaced. I was then told I have to pay for this. I do not see why I have to pay for it since it was the dealer’s update that didn’t work. More
by AKSINGH4
Verified CustomerEmployees Worked With
Anthony and Steve (I did not get their last names)
February 02, 2020
My filter for an oil change to all day. From 9 am till 5 pm . You guys don’t carry filters for Range rovers . This is the 2 Nd time this happened to me. Not very happy pm . You guys don’t carry filters for Range rovers . This is the 2 Nd time this happened to me. Not very happy More
by sandranaranjo97
Employees Worked With
It’s not the employees fault but the Toyota should try to order filters for all the cars they sell.
February 01, 2020
great service the agent was very professional and friendly, they answered my concern about the car, the free breakfast was very nice. No complaints. i recommend it the agent was very professional and friendly, they answered my concern about the car, the free breakfast was very nice. No complaints. i recommend it More
by NADIESKALAMBERT
Employees Worked With
February 01, 2020
Exceptional Service Exceptional service every time from Shedrick. Always attentive, keeps me updated on time and approximate price for the work being done. As long as thi Exceptional service every time from Shedrick. Always attentive, keeps me updated on time and approximate price for the work being done. As long as things remain the same, Ill always use Al Hendrickson Toyota for my car care needs. More
by CARD
Employees Worked With
Other Employees :
Gary Cann, Shedrick Anderson
February 01, 2020
I have dealt with Jarrett Se and Robert K in service, amazing guys. Dealer has to work on sales dept and higher departments Thank you amazing guys. Dealer has to work on sales dept and higher departments Thank you More
by VICTOR33
February 01, 2020
The service was great and Cobb was real neat/professional. He handle all my questions with great answers that satisfied my needs. Overall I had a great experience. neat/professional. He handle all my questions with great answers that satisfied my needs. Overall I had a great experience. More
by JONAS.SYLVAIN777
Employees Worked With
Klaus Cobb
February 01, 2020
Oil change, filters, tire rotation Took me write on time. Said the car wouldbe ready in 90 minutes, and it was.. Recommended things that needed to be done, like replacement of wind shi Took me write on time. Said the car wouldbe ready in 90 minutes, and it was.. Recommended things that needed to be done, like replacement of wind shield wipers, and filters. Very professional. More
by Anna
Employees Worked With
Daniella
February 01, 2020
Chris K. is great. Chris K. is always courteous, knowledgeable and trustworthy. He makes sure that I get in and out quickly and takes times what work needs to be done. Chris K. is always courteous, knowledgeable and trustworthy. He makes sure that I get in and out quickly and takes times what work needs to be done. More
by CRAIGASH.322
Employees Worked With
January 31, 2020
Service Great service Robert Koop was great. Got my highlander in and out in no time. Waiting area nice and clean. Everyone is very friendly. Would recommend Great service Robert Koop was great. Got my highlander in and out in no time. Waiting area nice and clean. Everyone is very friendly. Would recommend this dealership. More
by GLOPREIATO
Employees Worked With
Robert Kopp
January 31, 2020
rapid service I have a problem with my Toyota and I went To the service station Hendrickson to fix that and they were very attentive to mt problem and they fix tha I have a problem with my Toyota and I went To the service station Hendrickson to fix that and they were very attentive to mt problem and they fix that More
by RICHARDDROUIN0
Employees Worked With
