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Al Hendrickson Toyota - Service Center
Coconut Creek, FL
7,328 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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7,328 Reviews of Al Hendrickson Toyota - Service Center
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January 23, 2020
Unfair practice Last week I visited Al Hendrickson for a flat tire , after waiting 2 hours they told me I have to come next day to replaced the tire (they don’t have Last week I visited Al Hendrickson for a flat tire , after waiting 2 hours they told me I have to come next day to replaced the tire (they don’t have the tire in stock) and also the service assistant told me in 3 occasions that I don’t have to paid for the new tire because is under warranty’s. I arrived next day at 3:00 pm and I 6:00pm I was I sainting and the associate came I told me that my claim for a new tire was declined and I have to paid $301.45 and also the light of the tires sensor is on . I have to come other day for they try to fix it o put a new sensor that I have to paid. They tires sensor was working perfect, when they replaced the front tire is when it is broken. What a nightmare after 4 hours waiting, a bill of $301.45 and a light of the tires sensor ON. Terrible business practice I asked to talk to a supervisor and he never show up, More
by mdardet
Verified CustomerEmployees Worked With
Andy Lerose
January 22, 2020
I waited almost 30 minutes before someone can help because they too busy trying to go home than took care of the customer. And on top of that, I came before two customer they ended up got service done because they too busy trying to go home than took care of the customer. And on top of that, I came before two customer they ended up got service done before me. More
by RACHOUPRINCESS
Employees Worked With
Klauss
January 22, 2020
This's one of the best dealers in florida great service good prices Im alway ready for a good deal my advisor is very hood persona good prices Im alway ready for a good deal my advisor is very hood persona More
by VALENZUELARAMON
January 22, 2020
The service was great! The waiting time wasn’t long . Mr. Henry was so nice leading with us. He was amazing helping us with every detail . We are very satisfied with the service!Thanks Mr. Henry! God bless y Henry was so nice leading with us. He was amazing helping us with every detail . We are very satisfied with the service!Thanks Mr. Henry! God bless you , always. Sincerely, Manoel and Suely More
by suely316
January 22, 2020
We were so thankful for the friendly help we received from Chris L and the fair prices we received. We hope everything keeps running well! from Chris L and the fair prices we received. We hope everything keeps running well! More
by davidandkatywood
January 22, 2020
Long wait I had to wait too long to get someone to check me in for he was talking and laughing with friends.Then I had a long wait for the car. The attendant d I had to wait too long to get someone to check me in for he was talking and laughing with friends.Then I had a long wait for the car. The attendant did not call me when the car was ready More
by fr.ricardo
Employees Worked With
Rather not say
January 22, 2020
Awesome. From the time I drive my car up to customer sevice I always get a friendly and warm greeting. Fast and speedy service always. The waiting area is warm and comfortable and check out is very easy sevice I always get a friendly and warm greeting. Fast and speedy service always. The waiting area is warm and comfortable and check out is very easy. More
by tlmoody4
January 22, 2020
Robert Koop service consultant The Best consultant ever Robert Koop service consultant The Best consultant ever had to deal with on my car. Robert very thorough and told me what to do. A great employee Robert Koop service consultant The Best consultant ever had to deal with on my car. Robert very thorough and told me what to do. A great employee More
by MSDS00
Employees Worked With
Robert Kopp
January 22, 2020
Service department visit The Service Writer Robert Kopp and the Service Manager Norman Frantz were extremely pleasant and did an excellent job explaining the details of my Ser The Service Writer Robert Kopp and the Service Manager Norman Frantz were extremely pleasant and did an excellent job explaining the details of my Service work I came in for today. I was provided with an complete explanation of what was going to be done on my vehicle today and the Service Manager and Service writer provided me with an excellent experience. More
by Stevesr
January 21, 2020
Shedrick is great, always very professional and very attentive to give me the best experience when i come in for service. I have a customer of al Henderson's for year. This is my four car I have lease f attentive to give me the best experience when i come in for service. I have a customer of al Henderson's for year. This is my four car I have lease from that and my experience is always been great . More
by STEPHANIEWHITTINGHAM8
