Al Hendrickson Toyota - Service Center

Uncertain about my brake service Chris has good customer service with clients. One of my request was for my brakes to be checked. I don't know if they were, because they are still Chris has good customer service with clients. One of my request was for my brakes to be checked. I don't know if they were, because they are still making squealing sounds. More

Elegant Because of the service I received I don't wait very long because I never leave my car and they check everything and whatever problem they found they w Because of the service I received I don't wait very long because I never leave my car and they check everything and whatever problem they found they would asked if want to fix it before they do anything also my service rep Sedrick is very polite and understanding. More

Service Makes All The Difference This review is ONLY about Henry Delgado of the Service Center. I'd have 3 Toyotas in the past 8 years (currently 2 Camry hybrids). They have all been This review is ONLY about Henry Delgado of the Service Center. I'd have 3 Toyotas in the past 8 years (currently 2 Camry hybrids). They have all been serviced by Henry and his team. Henry has ALWAYS been very transparent, recommending what needs to be done - nothing more, nothing less - and the job is done well. He has never tried to push unnecessary services nor invent inexistent problems to charge more. Unfortunately, this has not been the case with other personnel that work there and who had to service our cars in Henry's absence. I would NOT service my cars with anyone else at Al Hendrickson Toyota. My car has almost 100k miles and runs like new. More

Owner of 2003 Toyota CE As always, I have brought my car in for service from day 1- Chris K has been my service agent for many many years. If he is not available I wait until As always, I have brought my car in for service from day 1- Chris K has been my service agent for many many years. If he is not available I wait until he his. I have always found him to be very honest and fair with me, what is wrong with the car , and what needs to be done the day I come in for service and what can wait until next visit. I live on a budget and just could not do all what was needed the day of service and Chris explained that the other repairs can wait until my next visit. I recommend Al H - for anyone that wants good service and excellent customer service, especially with Chris K. More

Fast and friendly Shedrick brings us back to the dealership time after time His friendly and willing to work with you attitude is the best Please give him a raise so Shedrick brings us back to the dealership time after time His friendly and willing to work with you attitude is the best Please give him a raise so he will stay with al Hendrickson !! More

I would leave 0 stars if I could since they really did nothing but waste my time. They would not fix a poorly installed and loose piece of plastic on my steering wheel because their excuse was that that nothing but waste my time. They would not fix a poorly installed and loose piece of plastic on my steering wheel because their excuse was that that all Toyota Tacomas come with the same poorly installed and loose plastic coverings so its normal and they wont fix it. Obviously they don’t care avout the customer only the $$$ they can make from servicing covered items from manufacture pockets. More

requested 100,000 service on Toyota Yaris Had my car serviced and was informed I needed new tires which I agreed to. Requested that everything from fluids to battery would be checked and teste Had my car serviced and was informed I needed new tires which I agreed to. Requested that everything from fluids to battery would be checked and tested, After paying over $750 for above mentioned service, the next day I could not start my car. After call service advisor (left a message and email) to which I did not and have not received a response I got in touch with AAA to inspect my battery to which I was informed it was dead. I had to purchase a new one. As a customer for many years I am very upset and disappointed. More

Professional Jessica was my service advisor. She provided excellent customer service, was attentive and made the experience pleasant. Appreciated the quality of se Jessica was my service advisor. She provided excellent customer service, was attentive and made the experience pleasant. Appreciated the quality of service I received and will definitely be using her as advisor for future service. More

Service Great customer service. Klaus was engaged from beginning to end. He made sure he kept in touch as to what was going on with our car. Great customer service. Klaus was engaged from beginning to end. He made sure he kept in touch as to what was going on with our car. More

Excellent service , the only thing I didn’t like was the driver who pick me up for the shuttle service from home to the dealer, he didn’t have gps so he got lost and ge , the only thing I didn’t like was the driver who pick me up for the shuttle service from home to the dealer, he didn’t have gps so he got lost and get mad at me ☹️ More