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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,201 Reviews

7,201 Reviews of Al Hendrickson Toyota - Service Center

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November 26, 2019

Always great Henry was great as well as the valet. Having coffee and pastries while I wait as well as WiFi was also good. Have been coming to Hendrickson and since More

by sergeant.phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Al Hendrickson Toyota responded

It means so much to all of us here at Al Hendrickson Toyota that we have earned your loyalty! Customer satisfaction is our highest priority, and we couldn't be more pleased to hear that you enjoy your time with us. Henry is great, and we will be sure to share your kind words with him. We will have coffee and pastries waiting for the next time you visit!

November 25, 2019

Fast and friendly Service was fast and friendly. Never have any problems when I bring my car in! Super easy and affordable. Daniella was great, she called and let me kn More

by KRISTYLLEWIS08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniella Larranaga
Nov 25, 2019 -

Al Hendrickson Toyota responded

Hi Kristy - It's great to hear that you can depend on the Al Hendrickson Toyota team to take excellent care of your and your vehicle! We appreciate you trusting us with your business time and time again. Have a wonderful week!

November 25, 2019

Excelente Thank you for excellent service fast efficient I see a good selection for people in this company.Robert kopis excellent man, he is a professional note More

by PRSAMUELBETHEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert kopp, Gary Cann, Luis P
Nov 26, 2019 -

Al Hendrickson Toyota responded

Thank you for the very kind feedback! We noticed that you rated some of our team members 1 star, could you have meant to rate them 5 stars? Please let me know if there is anything we could have done to improve your experience. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

November 25, 2019

Service completed, but service person didn’t go over what was done like has been done before. Didn’t feel like people were as caring as previously More

by JEANNECHM47
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Al Hendrickson Toyota responded

Jeanne, I'm sorry to hear that we didn't provide a thorough check-out overview for you! I would be more than happy to discuss this with you, if you would like. Please feel free to give me a call when it's convenient for you. Thank you, Eric Silcox - VP of Fixed Operations - (954) 972-1100

November 24, 2019

Friendly Great service! Went in the morning and was helped right away and was out within an hour. Shedrick helped me multiple times and was very friendly. More

by LISAG2417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Nov 25, 2019 -

Al Hendrickson Toyota responded

It's great to hear that your recent service visit went smoothly and quickly. Thank you for reviewing us and for mentioning Shedrick! We look forward to seeing you next time at Al Hendrickson Toyota.

November 24, 2019

Excellent Shedrick was exceptionally helpful as always . I will always recommend Al Hendrickson and staff for any car and service needs. All are very friendly a More

by AZADALLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson, Dexter Marshall
Nov 25, 2019 -

Al Hendrickson Toyota responded

Thank you so much for being a loyal Al Hendrickson Toyota customer! It means a lot that you can depend on Shedrick for helpful service, every time. Have a great week!

November 23, 2019

Jessica was awesome Jessica was friendly and got me in and out for my oil change. The facility to wait for your car was comfortable and was equipped with refreshments and More

by COFFEE1144
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 25, 2019 -

Al Hendrickson Toyota responded

Thank you for the positive feedback about our service and facilities! We appreciate you coming to Al Hendrickson Toyota for your oil change.

November 23, 2019

Efficient, Professional and Courteous My experience was very pleasant. My appointment was at 10:Am. I arrived a little early and was promptly checked in. I was out by 10:45. Very professi More

by heppyd@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Valdez
Nov 25, 2019 -

Al Hendrickson Toyota responded

We're happy to provide you with high-quality and efficient service at Al Hendrickson Toyota! Thank you for leaving such a kind review, we appreciate it!

November 22, 2019

Chris LaPorte ias an awesome, helpful, personal, & caring I will only deal with Chris LaPorte. He has helped me in many ways and has been very personal, caring and helpful guy. He just doesn't dump a work o More

by ROSALIE51466
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2019 -

Al Hendrickson Toyota responded

Rosalie - Thank you for your rave review of Chris! We are so glad that you can depend on him to go above and beyond for all your auto service needs. All of us at Al Hendrickson Toyota really appreciate this great feedback.

November 22, 2019

Well satisfied My experience is always a positive. Everyone is pleasant, friendly, and respectful. The coffee, cookies, and bagels are so appreciate! The sitting a More

by TCARDONA0201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniella Larranga
Nov 22, 2019 -

Al Hendrickson Toyota responded

It makes us smile to hear that you can depend on the Al Hendrickson Toyota team for friendly service, every time! We also love that you're comfortable at our dealership while your car is in for service. Thank you so much for writing us a review and mentioning Daniella!

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