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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,081 Reviews

7,081 Reviews of Al Hendrickson Toyota - Service Center

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October 07, 2019

Customer service rocks! The customer service at this location is the best. I have been going there for well over 17 years and I hope it never changes. More

by debra.blakely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
Oct 07, 2019 -

Al Hendrickson Toyota responded

Debra, thank you so much for your loyalty over the years! We're honored to have you as a customer here at Al Hendrickson Toyota and will always do our best to impress you. Thanks so much for the lovely review!

October 07, 2019

re-call answered a re-call on airbag I made an appointment. On arriving the next day I was told a 3 to 4 hour wait. After an hour I was told the part had to More

by bobandrea
Recommend Dealer
No
Employees Worked With
Shedrick Anderson, Erik C
Oct 29, 2019 -

Al Hendrickson Toyota responded

I'm very sorry about this and the resulting inconvenience we caused you. I would like to apologize to you directly, but I can't locate your contact information from this review. Would you please give me a call? Thank you, Eric Silcox - VP of Fixed Operations - (954) 972-1100

October 07, 2019

Top Notch Robert my service advisor and the crew are excellent. Very attentive and made sure my Sequoia was in and out in a professional manner. My family alwa More

by winnerwithin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kopp
Oct 07, 2019 -

Al Hendrickson Toyota responded

It's so great to read your feedback, thank you! We are pleased you had a prompt and enjoyable service visit with Robert as that is our goal for all of our customers. Your loyalty is truly appreciated as well. See you next time! The Al Hendrickson Toyota Team.

October 06, 2019

Customer service I love the service at Al Hendrickson they are very professional, Shedrick is awesome, been going to this location for 14 years. I love the customer se More

by JOANNEZAFRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Oct 07, 2019 -

Al Hendrickson Toyota responded

JoAnne, thank you for being a loyal service customer of Al Hendrickson Toyota for 14 years! We are grateful for your business and look forward to seeing you next time. Thank you

October 06, 2019

Great experience Overall the service was great. I took my car in for service and I walked away feeling great. My car is driving better and all the problems on the car More

by TISHANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Oct 07, 2019 -

Al Hendrickson Toyota responded

We love reading your review, thank you! We always want our customers to feel satisfied with our work and we are appreciative of your positive feedback. Have a great week and hope to see you again soon!

October 05, 2019

Great service Very professional and trustworthy service. I recommend it a 100%. I went there for maintenance and oil change also because I received a recall notice. More

by MAYRAPR_2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Al Hendrickson Toyota responded

We love knowing that you trust our service team here at Al Hendrickson Toyota to take the best care of you and your vehicle. Thank you for your five-star review and for recommending us!

October 04, 2019

Choosing to travel 20 miles for Customer Service Chris Leporte is the reason why I travel 20-miles to get to Al Hendrickson Toyota - he has offered consistent outstanding service with integrity for o More

by Lara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Al Hendrickson Toyota responded

Hi Lara - It means so much that you make the drive out to visit us at Al Hendrickson Toyota! We are thrilled that you have been able to depend on Chris to take excellent care of you and your vehicle for ten years. Thank you very much for your continued support!

October 04, 2019

Friendly and respectful people! It was a pleasant experience, and they gave coffee and bagels. They were actually pretty fast. I didn’t have a long wait. Great experience. More

by LINACASSIDY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Koop
Oct 04, 2019 -

Al Hendrickson Toyota responded

It's wonderful to hear that you enjoyed your recent visit to Al Hendrickson Toyota! Thank you so much for allowing us the opportunity to earn your business. We hope to work with you again in the future.

October 03, 2019

No appointment and still great service and not too long wait I just stop by the dealer to get my appointment for my 5000 Maintenance, they asked me if I want to do it at that moment and they took me in in less t More

by ALFONSOMORTGAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us this great review. We are glad you stopped in so we can take care of your 5000 mile maintenance. We appreciate your business and look forward to seeing you next time at Al Hendrickson Toyota.

October 03, 2019

Great service Everything was great. I was in and out of the dealership very quickly. The shuttle service was good and shedrick is an amazing service advisor. More

by ashley_spence94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Oct 03, 2019 -

Al Hendrickson Toyota responded

Ashley - We are so happy to hear that your recent visit went smoothly and that our shuttle service made your appointment more convenient! Thank you very much for your kind words about Shedrick as well. We look forward to serving you next time at Al Hendrickson Toyota!

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