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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,197 Reviews

7,197 Reviews of Al Hendrickson Toyota - Service Center

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August 09, 2019

Great The overall experience was great for me. Employees was nice and organized. As soon as I have got there I was being helped right away. More

by JONAS.SYLVAIN777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2019 -

Al Hendrickson Toyota responded

We are so pleased to read your positive feedback about your recent visit and for your 5-stars. Thanks from the entire team at Al Hendrickson Toyota and see you next time!

August 09, 2019

Good work, but I was overcharged I bought a used car at night, and the next day when I looked at it in the light, I saw that the paint on the bumper was damaged. I called my service More

by MARIADETWILER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Aug 09, 2019 -

Al Hendrickson Toyota responded

Maria - It sounds like there was a miscommunication here as we would never intentionally overcharge you. I would really like to get the details of your visit and see what I can do to help. I'm going to look for your contact information, but in case I can't locate it, would you please call me? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

Aug 09, 2019 -

Al Hendrickson Toyota responded

Maria - It sounds like there was a miscommunication here as we would never intentionally overcharge you. I would really like to get the details of your visit and see what I can do to help. I'm going to look for your contact information, but in case I can't locate it, would you please call me? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

August 08, 2019

Car service No car washes.other Toyota services provide car washes after service at no charge to the customer.i really miss this. They told me it was not availab More

by LILIANKAPLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know which Chris
Aug 09, 2019 -

Al Hendrickson Toyota responded

Hi Lilian - We are sorry that we didn't deliver a five-star experience during your recent visit with us. Your feedback is important and we hope to impress you next time! Thank you for trusting Al Hendrickson Toyota with your business.

August 01, 2019

Jarrett is the Best I love servicing my car there because Jarrett Is honest and efficient. He has good energy with a big smile. I would recommend going to service here a More

by Alicia JM lEXUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2019 -

Al Hendrickson Toyota responded

What a stellar review, thank you! We love knowing that you can always trust Jarrett to provide great customer service and with a smile! Thanks for choosing Al Hendrickson Toyota!

July 23, 2019

Customer Service Timing is everything! We all have busy schedule. Which makes extremely important to all consumers. Shedrick advice me on how to take care of my car. T More

by Happiness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
59539 and drivers to and from work., Shedrick Anderson
Jul 24, 2019 -

Al Hendrickson Toyota responded

Thank you very much for sharing your service story! We are so glad that you enjoyed your recent visit with us and that your car was repaired in a timely manner. Have a great day!

July 16, 2019

Oil Service I came in for. my scheduled oil change. My wait time was very short and the service was completed in less than 45 minutes. My service person was ver More

by 2timeowner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Al Hendrickson Toyota responded

Thank you for coming back to Al Hendrickson Toyota! We are happy to hear that your service appointment was completed in a timely manner. We really appreciate your kind words and feedback.

July 08, 2019

Quick turnaround Car was making banging noise in back passenger area. Within an hour noise remediated Henry was courteous professional and no nonsense would recommend More

by Smile 33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Al Hendrickson Toyota responded

We're glad to hear that Henry was able to resolve your car noise so quickly. Thank you for trusting Al Hendrickson Toyota to take care of your vehicle!

June 29, 2019

Great Sales and service is the best! Thanks for getting me in and out of service. Sales was just as good in and out the whole team is great. Thanks again More

by Johnroseo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Al Hendrickson Toyota responded

John - It was our pleasure to assist you! Thanks so much for such a high rating and for trusting the Al Hendrickson Toyota team with your business.

June 28, 2019

Excellent Jessica met me as I pulled n 2 service entrance I asked for someone else but was told they were not there so she helped me was very knowledgeable abou More

by Don't want 1@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Dennis
Jun 28, 2019 -

Al Hendrickson Toyota responded

We’re delighted to get your 5-star review of Al Hendrickson Toyota! I'm pleased to read about your positive service experience with Jessica and I hope we see you again soon. Thank you for your business!

June 28, 2019

Camry 25000 mile service Service completed within 30 minutes. Work completed ok. Friendly service, remembered my last visits. This was a free service visit included with my le More

by Camrylease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Al Hendrickson Toyota responded

It's great to hear that we were able to get you in and out and on your way in your Toyota Camry. Thanks for taking the time to share! See you soon at Al Hendrickson Toyota.

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