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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,109 Reviews
Call Service Center (954) 448-7257

7,109 Reviews of Al Hendrickson Toyota - Service Center

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June 21, 2023

service was performed. quickly and the car was returned to me in a timely basis. They even assisted me if correcting a gps problem. More

by KENSCART
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2023 -

Al Hendrickson Toyota responded

We're so glad we could deliver prompt service and take care of your GPS issue! Thanks for choosing Al Hendrickson Toyota. Safe travels, and we'll see you next time!

June 21, 2023

All Hendrickson is a good Toyota place but you have to wait too long for service, but I would always recommend it all Hendrickson More

by SUZIE3066
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
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Jun 22, 2023 -

Al Hendrickson Toyota responded

Thank you for the recommendation, Suzie. We're always working to improve our service and appreciate you choosing Al Hendrickson Toyota. Have a great day!

June 21, 2023

My Agent was professional and sympathetic. He explained me all the staff will going to do in my car. More

by MARTHEM1064
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Macwood Cadet
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Jun 22, 2023 -

Al Hendrickson Toyota responded

We're elated that our team provided kind and informative professionalism! Thanks for choosing Al Hendrickson Toyota. Safe travels, and we'll see you next time!

June 21, 2023

Chris Kulazidis is very attentive and very polite. He explained things in very detail and very accommodating. Excellent service. More

by MARCYRED29
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2023 -

Al Hendrickson Toyota responded

Thank you, Marcy! We're so glad to hear that Chris provided you with excellent service. We appreciate your kind words and hope to see you again at Al Hendrickson Toyota!

June 21, 2023

Awful service. Mechanic scratched all of my rims and damaged them. 70% and the lug nuts were damaged More

by megan
Service Price Transparency
Recommend Dealer
No
Employees Worked With
CJ
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Jun 23, 2023 -

Al Hendrickson Toyota responded

Megan, This review is concerning to read and I'm sorry to hear about the damage that was done to your rims. We take these matters seriously and would like to address this issue as soon as possible. Please reach out to me at your earliest convenience so I can assist you further. Thank you, Norman Frantz - Service Manager - 954-545-6931

June 20, 2023

Helpful and professional. Would like to see more interaction in communication. One of best dealerships around. More

by christopheralexander924
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2023 -

Al Hendrickson Toyota responded

Thanks for the great review, Christopher! We appreciate your feedback and will definitely take it into consideration. We're glad to hear that you had a positive experience with us at Al Hendrickson Toyota!

June 19, 2023

Great service! It was a long wait because it was a Saturday but got car in top shape. More

by philbertroberts
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate your patience during your visit and hope to see you again at Al Hendrickson Toyota. Safe travels!

June 19, 2023

Klaus is a great customer service! Always efficient! Super recommend him to anyone. Thank you More

by ANDREAFONTESGOMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus
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Jun 19, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate the kind words about Klaus and hope to see you again at Al Hendrickson Toyota. Safe travels!

June 19, 2023

Very friendly and fast. Jennifer is always polite and helpful. They always take care of me. More

by jasonhearn1905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Al Hendrickson Toyota responded

We are so glad to hear that you have felt taken care of by Jennifer and our team. Thank you for choosing Al Hendrickson Toyota as your go-to dealership.

June 19, 2023

Customer service was very helpful and understanding. Salesperson was kind and knowledgeable about what I was looking for. Overall I was happy with my purchase thank you. More

by rcsedavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Anghel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wildenson charles , Fernando Rodriguez
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Jun 19, 2023 -

Al Hendrickson Toyota responded

We're so glad to hear that you had a positive experience with our customer service and sales team at Al Hendrickson Toyota! Thank you for choosing us for your purchase. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new vehicle!

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