Al Packer's White Marsh Ford

this is a dealer review. Each individual was able to clearly present the service options offered by the dealership. While the were eager to relate the advantages of purchasin Each individual was able to clearly present the service options offered by the dealership. While the were eager to relate the advantages of purchasing the extended support options, they were "pushy", nor were they insistent! More

F250 purchase Al packer ford was great. A very easy and fast buying experience. They have earned our future business. Staff was great and very knowledgeable. Thank Al packer ford was great. A very easy and fast buying experience. They have earned our future business. Staff was great and very knowledgeable. Thank you. More

F150 purchase I went to Al Packer for a F150 but they didn't have exactly what i was looking for.With the help of Arnold Silverman we found the truck and he wasted I went to Al Packer for a F150 but they didn't have exactly what i was looking for.With the help of Arnold Silverman we found the truck and he wasted no time getting it for me.Thanks again Al Packer Ford. More

Return customer with another great experience This is our fourth car from Al Packer. Thanks to Steven Lefko for providing a great customer experience. Steve was respectful of my time and honest in This is our fourth car from Al Packer. Thanks to Steven Lefko for providing a great customer experience. Steve was respectful of my time and honest in his dealings. No pressure. Quick, easy and fair purchase experience overall. That's why we keep going back. More

It was a smooth and pleasant experience! I would like to thank Nathaniel Burgess for showing that he cares about his customers and taking his time with me. Once again thank you, I would like to thank Nathaniel Burgess for showing that he cares about his customers and taking his time with me. Once again thank you, More

Wrench Light 2017 Raptor Great service, Had a wrench light coming on in my 2017 Raptor. Anthony McDowel was my service rep. They has a loaner ready for me when i arrived to d Great service, Had a wrench light coming on in my 2017 Raptor. Anthony McDowel was my service rep. They has a loaner ready for me when i arrived to drop off my truck. He stayed in touch with me throughout the service which took a day and a half. They fixed the problem which was a couple programming issues. Highly recommend this dealership. More

extremely helpful staff Both the sales and service department are extremely helpful. They really make sure you leave the place with a smile. The whole buying and servicing pr Both the sales and service department are extremely helpful. They really make sure you leave the place with a smile. The whole buying and servicing process is very quick and they have worked with my busy schedule. More

Good experience,made us feel welcome. Nathaniel burgess was very helpful, knew the info about the truck we wanted to purchase. He was in no way pushy. He was always available to help us. Nathaniel burgess was very helpful, knew the info about the truck we wanted to purchase. He was in no way pushy. He was always available to help us. More

Service and Sales Excellent, Dealership Not Trustworthy Was drawn into the dealership by an advertised vehicle. Tried to buy it and they would not honor the price. Sales and Service are Excellent! Was drawn into the dealership by an advertised vehicle. Tried to buy it and they would not honor the price. Sales and Service are Excellent! More

Service and Tire Repacement Service was courteous and fast. The technicians found dangerous problems with my tires that I didn't know about and let me know about my tire warranty Service was courteous and fast. The technicians found dangerous problems with my tires that I didn't know about and let me know about my tire warranty. The tires were replaced and I was on my way safely and quickly. Thank you! More