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Al Packer's White Marsh Ford
Baltimore, MD
812 Reviews
Al Packer's White Marsh Ford has been serving the Baltimore area since 1962 and we are committed to making your next sales or service experience the best experience you have ever had.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Showing 812 reviews
May 29, 2018
Fleet Truck Purchase Al Packer Ford has showed what a automobile dealership should be and expected to perform for customers. Each time I request pricing and availability o Al Packer Ford has showed what a automobile dealership should be and expected to perform for customers. Each time I request pricing and availability of a new truck, they go the extra mile to help. My company has purchased six units through the last few years and on each occasion it was a positive experience with no negative issues. I feel the best reason for the Al Packer's success is 'Troy Thacker'. He always put his dealership first and finds a way to exhibit a friendly personal relationship with his customers by being a honest professional salesman. I will definitely seek him out for advice for my next vehicle purchase. Bill Hicks Facility Manager Chesapeake Uniform Rental More
by ravens
May 29, 2018
this is a dealer review. Each individual was able to clearly present the service options offered by the dealership. While the were eager to relate the advantages of purchasin Each individual was able to clearly present the service options offered by the dealership. While the were eager to relate the advantages of purchasing the extended support options, they were "pushy", nor were they insistent! More
by Elmer933
Employees Worked With
Frank Janezic; Stephanie Poskocil; Jennifer Murphy
May 26, 2018
F150 purchase I went to Al Packer for a F150 but they didn't have exactly what i was looking for.With the help of Arnold Silverman we found the truck and he wasted I went to Al Packer for a F150 but they didn't have exactly what i was looking for.With the help of Arnold Silverman we found the truck and he wasted no time getting it for me.Thanks again Al Packer Ford. More
by FR 2018
Employees Worked With
May 26, 2018
F250 purchase Al packer ford was great. A very easy and fast buying experience. They have earned our future business. Staff was great and very knowledgeable. Thank Al packer ford was great. A very easy and fast buying experience. They have earned our future business. Staff was great and very knowledgeable. Thank you. More
by Emw3
Employees Worked With
May 25, 2018
Return customer with another great experience This is our fourth car from Al Packer. Thanks to Steven Lefko for providing a great customer experience. Steve was respectful of my time and honest in This is our fourth car from Al Packer. Thanks to Steven Lefko for providing a great customer experience. Steve was respectful of my time and honest in his dealings. No pressure. Quick, easy and fair purchase experience overall. That's why we keep going back. More
by jb2015
Employees Worked With
May 23, 2018
Wrench Light 2017 Raptor Great service, Had a wrench light coming on in my 2017 Raptor. Anthony McDowel was my service rep. They has a loaner ready for me when i arrived to d Great service, Had a wrench light coming on in my 2017 Raptor. Anthony McDowel was my service rep. They has a loaner ready for me when i arrived to drop off my truck. He stayed in touch with me throughout the service which took a day and a half. They fixed the problem which was a couple programming issues. Highly recommend this dealership. More
by shaun
Employees Worked With
Tony McDowell
May 23, 2018
It was a smooth and pleasant experience! I would like to thank Nathaniel Burgess for showing that he cares about his customers and taking his time with me. Once again thank you, I would like to thank Nathaniel Burgess for showing that he cares about his customers and taking his time with me. Once again thank you, More
by lynn
Employees Worked With
May 22, 2018
extremely helpful staff Both the sales and service department are extremely helpful. They really make sure you leave the place with a smile. The whole buying and servicing pr Both the sales and service department are extremely helpful. They really make sure you leave the place with a smile. The whole buying and servicing process is very quick and they have worked with my busy schedule. More
by Arda
May 21, 2018
Good experience,made us feel welcome. Nathaniel burgess was very helpful, knew the info about the truck we wanted to purchase. He was in no way pushy. He was always available to help us. Nathaniel burgess was very helpful, knew the info about the truck we wanted to purchase. He was in no way pushy. He was always available to help us. More
by Zoey,jaxon
Employees Worked With
May 19, 2018
Service and Sales Excellent, Dealership Not Trustworthy Was drawn into the dealership by an advertised vehicle. Tried to buy it and they would not honor the price. Sales and Service are Excellent! Was drawn into the dealership by an advertised vehicle. Tried to buy it and they would not honor the price. Sales and Service are Excellent! More
by Stevem
