Al Packer's White Marsh Ford

Great Service! Tony is always professional and courteous. He goes out of his way to make my service experience a pleasant one! I recommend consulting with Tony rega Tony is always professional and courteous. He goes out of his way to make my service experience a pleasant one! I recommend consulting with Tony regarding any service needs for your vehicle. More

Love my new escape My husband and I were not completely set on getting a new car right now. We have talked about it and went to Al Packer to look around. Our dealer was My husband and I were not completely set on getting a new car right now. We have talked about it and went to Al Packer to look around. Our dealer was Arnold. He is the whole reason we not only bought one but we bought two vehicles. He was so personable and very knowledgeable about all the cars on the lot. I can't say enough about his service and kindness to us. Thank you Arnold! More

Quality , knowledgeable ,and willing to help Tony is a great guy to deal with I take all my vehicles for service he always has them down when he says and if there's ever an issue he always takes Tony is a great guy to deal with I take all my vehicles for service he always has them down when he says and if there's ever an issue he always takes care of it I highly recommend dealing with Tony More

Outstanding customer service My salesman Arnold Silverman was terrific as we moved through the process of purchasing my new vehicle. Darla in financing also did a terrific job wi My salesman Arnold Silverman was terrific as we moved through the process of purchasing my new vehicle. Darla in financing also did a terrific job with the financing of the vehicle. Lara Nash also did a excellant job with the initial items that were added to the vehicle. Stephanie Posticil was totally awesome and was extreamly helpful with my needs and answered any questions that I had. My overall experience was outstanding and all the staff there made you feel welcomed and like family. I would highly recommend your dealership to my friends and coworkers More

My 2017 ST3 "A great awesome experience leads to a great car" my sales person was Arnold Silverman. Very friendly staff, wonderful experience purchasing a vehicle "A great awesome experience leads to a great car" my sales person was Arnold Silverman. Very friendly staff, wonderful experience purchasing a vehicle. Will definitely recommend this dealer to friends. More

3 vehicle purchased from Al Packer We always have a positive experience with a very fair price. Lance Johnson was great to work with. I'll be going back to Lance when I'm ready to order We always have a positive experience with a very fair price. Lance Johnson was great to work with. I'll be going back to Lance when I'm ready to order my Shelby! More

Great customer service Tony is always on top of his his customer service. Always explaining everything and answering any questions you ask. Always a pleasure seeing his face Tony is always on top of his his customer service. Always explaining everything and answering any questions you ask. Always a pleasure seeing his face when you walk in. More

Exceeded our Expectations!!! My daughter was shopping for her first car and our sales person, Jerrett Judy was up to the task. He was very informative about the cars she was looki My daughter was shopping for her first car and our sales person, Jerrett Judy was up to the task. He was very informative about the cars she was looking at but not pushy at all. She made her decision and he explained all the cars features and helped getting her phone connected to the blue tooth in the car. Russell Martin the manager of the dealership was also very helpful explaining everything. We had a stress free buying experience. We would recommend this dealership to our family and friends. More

Always honest Paul is the only person I like to deal with at Al Packer. I have been bringing my vehicles to Al Packer and Paul for several years now. Always honest Paul is the only person I like to deal with at Al Packer. I have been bringing my vehicles to Al Packer and Paul for several years now. Always honest and straightforward. No sugar coating if your vehicle is having problems. Also love the free car washes for life. The reason I go to Paul is my main man in sales, Arnold Silverman. These 2 are a great dynamic duo. More

Continued Quality attention on service Service drop off & updates from Aaron always on time with information needed on my personal vehicle. Also bring work truck to this dealership with ARI Service drop off & updates from Aaron always on time with information needed on my personal vehicle. Also bring work truck to this dealership with ARI as provider & receive quick service & updates from Aaron. More