Al Packer's White Marsh Ford

Straight forward maintenance Came to Al Packer to get some maintenance issues corrected and Antonio McDowell was spot on with his acceptance of the vehicle, diagnosis, and correct Came to Al Packer to get some maintenance issues corrected and Antonio McDowell was spot on with his acceptance of the vehicle, diagnosis, and correction of all issues. Creates a friendly environment to keep you coming back. More

Awesome experience! We bought a Ford Focus ST today. I have NEVER liked buying a vehicle. The back and forth, the numbers games, none of it. There was never any games at We bought a Ford Focus ST today. I have NEVER liked buying a vehicle. The back and forth, the numbers games, none of it. There was never any games at Al Packer. Kyaw Win was an incredible salesman. He made you feel like he really cared about you, and wanted to do whatever he could to get you in the car you wanted. He was very easy going, confident & knowledgeable without being cocky at all. The finance guy was also very nice- he did everything he could to help us. The entire experience was pleasant and felt like a deal between friends. If I am ever in the market for another vehicle- I won’t be going anywhere else. You should DEFINITELY check this place out if you are in the market for a new car. You won’t believe it either! Thank you friends at Al Packer! More

Great Experience Answered all my questions and made sure I was comfortable with everything that was happening. He followed up to see if there was anything else he cou Answered all my questions and made sure I was comfortable with everything that was happening. He followed up to see if there was anything else he could help with. More

Great Buying Experience Ive purchased multiple vehicles from Arnold and each time the process has been effortless. He ensures I get the best deal possible! I will see Arnol Ive purchased multiple vehicles from Arnold and each time the process has been effortless. He ensures I get the best deal possible! I will see Arnold when Im ready for my next vehicle purchase. More

overall very good Nate was very nice and had a answer for all of our questions we had about the truck. He keep us up dated of other questions we had when we would call Nate was very nice and had a answer for all of our questions we had about the truck. He keep us up dated of other questions we had when we would call him by phone. More

Smooth process Ford's 'the works' is a great deal, and the people here are friendly and efficient. The inspection found an issue of which I was unaware and which was Ford's 'the works' is a great deal, and the people here are friendly and efficient. The inspection found an issue of which I was unaware and which was important to repair. More

Excellent Service at Al Packer Ford My Service Manager, Christopher Kleinsmith, was very knowledgeable and helpful. He answered all of my questions. Very pleased with my experience at My Service Manager, Christopher Kleinsmith, was very knowledgeable and helpful. He answered all of my questions. Very pleased with my experience at Al Packer Ford. More

excellent customer service Nate Burgess was very knowledgeable about all the new vehicles we were interested in and was able to answer all of our questions. His professionalism Nate Burgess was very knowledgeable about all the new vehicles we were interested in and was able to answer all of our questions. His professionalism and no pressure attitude made us want to come back the next day after looking at several different dealerships. Laura who sold us the Smartshield was equally knowledgeable about the product she was selling. Your service department did the work in a timely fashion and was very friendly. We would definitely consider Al Packer Ford when buying our next vehicle. More

Great Ray was absolutely great! He not only got me what I wanted a week later he worked with my daughter and got her in a brand new car! Ray was absolutely great! He not only got me what I wanted a week later he worked with my daughter and got her in a brand new car! More