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Al Packer's White Marsh Ford

Baltimore, MD

4.0
808 Reviews
Al Packer's White Marsh Ford has been serving the Baltimore area since 1962 and we are committed to making your next sales or service experience the best experience you have ever had.
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9801 Pulaski Hwy

Baltimore, MD

21220

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Showing 808 reviews

September 30, 2017

Amazing experience Nate helped us and this has been by far the best car buying experience. Nate met us when we arrived the entire staff was friendly and helpful. From w More

by Wes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The super nice lady from finance
Oct 03, 2017 -

Al Packer's White Marsh Ford responded

Thank you so much for the fabulous feedback. We are thrilled to hear that you had such a wonderful experience here with us at Al Packer's White Marsh Ford. We are so happy that our team members provided you with great service and took wonderful care of you. We are so pleased to know Nate did an excellent job and made everything so wonderful. We look forward to seeing you again. Drive safe!

September 30, 2017

Holly was a Gem to deal with.Thanks Holly. After my Truck was hit by my house your staff was very accommodating in the short time i had to deal with this prior to departing on vacation.They com More

by Peter Wright
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Metzler
Oct 03, 2017 -

Al Packer's White Marsh Ford responded

Thank you for the great feedback. We are thrilled that you had a wonderful experience here with us at Al Packer's White Marsh Ford. We are delighted to know our team members provided you with great service. We will see you next time. Take care!

September 30, 2017

Long Distance Buyer Al Packer White Marsh Ford Dealership made my purchase experience so easy and gave me the best deal. My salesman, Nate Burgess, was very professional More

by Fusion Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2017 -

Al Packer's White Marsh Ford responded

We appreciate the kind words. We are delighted to hear you had a great experience with us. We are thrilled our team members provided you with outstanding service. We thank you so much for the great review. We'll see you next time. Have a wonderful week!

September 29, 2017

Great experience I had a great experience. Nate Burgess was a very friendly and informative salesman. I will definitely recommend Al Packers White Marsh Ford and Nate More

by Dina Burgess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2017 -

Al Packer's White Marsh Ford responded

Thank you for the kind words. We are thrilled to hear that you had a fantastic experience here with us. We are delighted to hear our team members provided you with great service and Nate to excellent care of you. We appreciate the wonderful feedback. We can't wait to see you back. Drive safe!

September 26, 2017

Ford Family I love my Ford vehicle and I love Al Packer's White Marsh Ford. I have purchased and leased vehicles from Arnold Silverman and couldn't be more pleas More

by jenny718
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Mox
Sep 28, 2017 -

Al Packer's White Marsh Ford responded

Thank you for the marvelous feedback. We are thrilled to hear that you had a great experience here with us at Al Packer's White Marsh Ford. We are pleased to hear that our team members provided you with fabulous service and Arnold and Paul took wonderful care of you. We can't wait to see you next time. Have a great week! Drive safe!

September 26, 2017

Best new car purchase experience I walked in to meet my salesman Arnold Silverman very apprehensive. I was very leery about the online price it seemed way too low. Arnold is assur More

by MustangLove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2017 -

Al Packer's White Marsh Ford responded

We appreciate the kind feedback. We are pleased to hear that you had a marvelous experience here at Al Packer's White Marsh Ford. We are thrilled that our team members provided you with great service and took excellent care of you. We are happy Arnold was able to be so helpful over the phone and in person. Congratulations on your new Mustang. We can't wait to see you back. Drive safe!

September 26, 2017

Smooth Transaction As an out of state buyer, I was very impressed with the prompt transaction and delivery of my Shelby GT350R. Arnold Silverman answered any questions More

by GT350R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2017 -

Al Packer's White Marsh Ford responded

Thank you for the wonderful feedback. We are pleased to hear that you had a fantastic car buying experience with us. We are thrilled that our team members provided you with outstanding service and Arnold took wonderful care of you. We are pleased to hear how happy you are. We look forward to your next visit. Drive safe!

September 26, 2017

Ford Escape Arnold Silverman is the man to see at Al Packer’s. He will treat you with respect. Provide some jokes. You will also truly get the best deal from Arno More

by Love my escape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2017 -

Al Packer's White Marsh Ford responded

Thank you for the wonderful feedback. We are thrilled to hear that you enjoyed your experience here with us. We are so pleased that Arnold provided fantastic service and took wonderful care of you. We can't wait to see you back. Drive safe and enjoy your Escape!

September 25, 2017

RECOMMEND!! Al Packer Ford White marsh Ford gave me a awesome experience. Arnold made the buying process easy and made sure I got everything I was looking for in More

by tyrolfes14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2017 -

Al Packer's White Marsh Ford responded

Thank you so much for the kind feedback. We are overjoyed to hear that you had a wonderful experience with us. We're delighted our team members provided you with fantastic service and went above and beyond. We look forward to seeing you next time. Drive safe!

September 25, 2017

Excellent Customer Service I worked with both Russell and Nate. Russell gave me a great trade in price for my vehicle and Nate sealed the deal. Both gentlemen are very knowled More

by meldan777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2017 -

Al Packer's White Marsh Ford responded

We appreciate the wonderful feedback. We are delighted you had a great experience here with us at Al Packer's White Marsh Ford. We are pleased to hear that our team members provided you with phenomenal service and Nate and Russell took great care of you. We look forward to your next visit. Drive safe!

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