Al Piemonte Chevrolet

80% unprofessional My initial opinion Of this dealership was relatively decent, this was only my first contact with the Internet rep. They really wanted to sell a car. T My initial opinion Of this dealership was relatively decent, this was only my first contact with the Internet rep. They really wanted to sell a car. They did just about everything to sell a car. While waiting what seemed to be forever just to test drive the car. I had PLENTY of opportunity to observe the "sale people" needless to say, I felt like I was watching a cheap movie trying to portray a cheap dealership. These guys joked around very inappropriately, especially while a customerror was right in front of them. If you want to get treated more like. "Friend" (that is a friend truing to hey your money) rather than a customer (which should be treated respectfully, and. Then go here. Dont gey me wrong the i got a decent deal I'm my opinion. I bought an Impala LTZ at a steal, and got more than I thought I would for my trade an 07 Charger 200K miles, front end problems, and needed a serious detail .they gave us $4500. My salesmen and the service dept. Were decent. They do what they can to fix it, and Really from more professional than midday of the sales staff. By the way this unprofessional behavior extended to the finance manager. This was was first hand, sale made a mistake which required us to pay an extra $100+ for tax. He joked to us over the phone that he was going to buy his entire workstaff pizza with our credit card #. REALY!?!?!?!? OK. Update to this review, recently (spring 2015) o read waiting for my car in service. Anew unforgettable unprofessional salesman approached me. He started the conversation by asking what I had in for service following that question with another, so are you looking for a new car? Keep in mind I was no where near the salesfloor. After this he told me about How he lost his demo perks bc he got too many tickets, and about his watch collection. Also mentioning that the following business day was his day off. But his boss wanted his to come in,.even though he had already sold so much he got 2 bonuses. More

Great!!! I was getting out of my car and Daniel Conley was there to greet my husband and I. He introduced himself and asked what we wanted to see. I wanted a v I was getting out of my car and Daniel Conley was there to greet my husband and I. He introduced himself and asked what we wanted to see. I wanted a vehicle in a certain price range with a certain mileage on it. He showed me three cars and found the keys to all three. He told me to go and test drive the first one. I got into the driver's seat and he got in the backseat and explained the car in full detail to my husband and I. I started my test drive and fell in love with the car but wasn't that sure yet so I ended that test drive and did the same with the other two but did not want them. He asked what I liked about the first one and I told him. He assured me it was a really great car. I was not sure about the high price yet and they worked to get the price down so I could afford my monthly payments. We were treated with respect and that's something that I love. We were offered coffee all thru out the deal . He made me feel comfortable about the deal too. I had a problem after driving the car home with my door and I took it back to them and the fixed it right away for free. I am a very satisfied customer with them. Great customer service all the way around I thought. More

New Chevrolet Malibu Dan Conley helped us purchase a new Malibu today. He was great help and did everything he could to sweeten an already great deal. I recommend him to a Dan Conley helped us purchase a new Malibu today. He was great help and did everything he could to sweeten an already great deal. I recommend him to and Dundee Chevrolet to anyone looking for a new car. More

awesome! He was so friendly !great service great experience. From the very beginning i felt comfortable. Great man he has to be the most tall and handsome man He was so friendly !great service great experience. From the very beginning i felt comfortable. Great man he has to be the most tall and handsome man ever:) More

Bought a new Impala All the sales people were very friendly and helpful in making a decision on what car to buy. They worked with me on price and monthly payment. I had All the sales people were very friendly and helpful in making a decision on what car to buy. They worked with me on price and monthly payment. I had a service problem and was taken in right away as well and repair was made with ease and all the service people were very kind and helpful too. My total experience with Piemonte Dundee Chevrolet was very enjoyable and I felt they all worked together. More

Excellent Service Sales men super NICE always have SMILES on there face and they are VERY HELPFUL and took care of all my needs in a timely matter very friendly too. S Sales men super NICE always have SMILES on there face and they are VERY HELPFUL and took care of all my needs in a timely matter very friendly too. Service men took very good care of me and my truck also Very friendly.Customer service very friendly.I visited the washroom and it was the cleanless ever I told customer service Thank You for having a clean Washroom. Thank You so much for being there for me for all my needs. More

Good service from new tech I purchased my 2014 Chevy Traverse from this dealership and needed service as I was having a brake issue. Took my car to Biggers Chevy due to the mec I purchased my 2014 Chevy Traverse from this dealership and needed service as I was having a brake issue. Took my car to Biggers Chevy due to the mechanics being on strike and they advised me that I needed a new brake booster and it would take over a week to get the part. I called Piemonte's parts department and was advised that they have the part in stock and to come in. I then spoke with Justin who is the service director and told him my concerns with the strikers harassing and being downright threatening to customers. Justin assured me that he has fully trained factory technicians and to ignore the strikers and bring my vehicle in. Upon my arrival I was greeted by the service advisor Carlos. carlos was very polite and apologetic for the strikers actions and assured me he would get my vehicle repaired. My vehicle was then repaired by a factor tech named Mike. I am very grateful to Mike as after the replacement part was put on my car it was defective right out of the box and made my car do some really strange things. The part that was replaced being defective was no longer in stock and the parts department went to Crystal lake for a new part so I could get my car back. After the second part was put on all was perfect. I cannot thank Mike enough for having to go thru the same repair twice. What a great guy as he went for a test drive with me to make sure I was 100 % satisfied and his priority was my satisfaction and safety. You simply don't find these kinds of people who care folks. Usually it's all about getting the cars out of there as fast as possible. I also spoke with the general manager Rich while I was there as I have known him for years. Rich also assisted on getting my car right and has been there for me since day 1. Thank you for everything Rich I truly appreciate it. As for the strikers. What a bunch of immature children. I understand you want to better your benefits and pay or whatever the reason may be while you are striking. This is between the owner and you...not the customer!!!!! This is not a customers fault that an agreement cannot be addressed. Customers have to come here and be verbally assaulted and get the finger or hear vulgar language? What kind of a person does that truly make a man? More