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Al Spitzer Ford

Cuyahoga Falls, OH

Overview
Employees
Reviews
Vehicles
4.6
731 Reviews
At Al Spitzer Ford, we're dedicated to providing our customers with a hassle-free experience every time they visit us! With an extensive line-up of brand new Ford models as well as our certified and pre-owned used car selection, we've got the perfect fit for you and your family. Our Financing experts are always available to work with your loan and lease needs, and the Service team stands ready for anything from routine maintenance to larger repair orders. Stop in to our Cuyahoga Falls dealership today and see everything Al Spitzer Ford has to offer you!
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3737 State Road

Cuyahoga Falls, OH

44223

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Showing 731 reviews

April 09, 2026

Darryl was great to work with. He gave me all options but also was considerate of my goal in spending and was able to get the price down with a vehicle I love. They answered all of More

by Nbugenske
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Williams Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayme Pizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2026 -

Al Spitzer Ford responded

We appreciate you sharing your experience with Darryl’s helpful support. We’re glad he provided clear options and kept you informed during the recall hold. Congratulations on your new Ford and enjoy the journey ahead.

April 08, 2026

All staff members were helpful and courteous. Helped with my questions and were efficient. Recommend them for future buys. More

by Scoopkj
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Zanko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Williams Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2026 -

Al Spitzer Ford responded

It’s great to know our team was helpful and courteous while addressing your questions efficiently. Thank you for recommending us for your used Ford Maverick purchase. We look forward to assisting you again.

April 07, 2026

Quick and as simple as could be Good job james. Thank you All right Correct More

by Lmacon91
Recommend Dealer
Yes
Employees Worked With
James Strosnider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Strosnider
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Apr 07, 2026 -

Al Spitzer Ford responded

It’s wonderful to hear James made your Ford Escape service both quick and simple. We appreciate your five-star rating and look forward to assisting you again.

April 03, 2026

Easy and wonderful The experience was a good transition. I would buy from here again More

by LD0271
Recommend Dealer
Yes
Employees Worked With
Patrick Zanko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Zanko
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Apr 05, 2026 -

Al Spitzer Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 02, 2026

We rated Mark Carter but have no idea who he is. The service was good, we feel our vehicle was completed and all areas of concern were addressed. We were a little disappointed in the communication, More

by Dcbear1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carter
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Apr 06, 2026 -

Al Spitzer Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 02, 2026

Quick, friendly and professional. I have always gotten great service at Spitzer. I wouldn't go anywhere else. Thanks. More

by Bbower1257
Recommend Dealer
Yes
Employees Worked With
James Strosnider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Strosnider
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Apr 02, 2026 -

Al Spitzer Ford responded

Hello, thanks for sharing your positive experience with our service team. We’re glad the work on your Ford Escape was fast, friendly, and professional. We appreciate your loyalty and look forward to helping you again.

March 24, 2026

I like this dealership because I feel like they are honest and they don't try to sell me unnecessary things. More

by Mgar10
Recommend Dealer
Yes
Employees Worked With
Andrew Knittel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Knittel
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Mar 24, 2026 -

Al Spitzer Ford responded

It’s wonderful to hear that you found our service transparent while working on your Nissan Sentra. Andrew is glad to have focused solely on what was necessary. We appreciate your trust and look forward to serving you again.

March 23, 2026

Was out of town had towed to shop it took 5 days to fix when we picked it up belt was put on backwards fell off truck had to call Mobil unit to fix More

by reliablefinish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Knittel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey Valentine
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Mar 28, 2026 -

Al Spitzer Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 21, 2026

Enjoyed working with Cooper & the dealership. Easy, smooth & simple process from start to finish. Thank you guys! I love the new Maverick!! More

by marccdive
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Zanko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
John White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2026 -

Al Spitzer Ford responded

We’re glad the purchase process was easy and smooth from start to finish. Congratulations on your new Ford Maverick; we hope it brings you plenty of enjoyment. Feel free to reach out if there’s anything we can help with down the road.

March 20, 2026

In and out, Quick and easy. What more can I say about this major appointment. More

by KENNIMMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Predl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey Valentine
Report | Print
Mar 20, 2026 -

Al Spitzer Ford responded

We’re glad your major service appointment was quick and easy. Thank you for bringing your Ford in for care. We appreciate the 5-star rating!

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